We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Istana

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel Istana
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,463 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Istana
See the most recent reviews
Showing 2,965: English reviews
Melbourne, Victoria, Australia
Reviewed 9 October 2014

Great hotel lobby pretty,clean and welcoming. Staff helpful attentive. Breakfast choices were good ! Omelette station by far a winner, Rooms not like website need to be renovated bathrooms looking old and need better maintenance. Location is great within walking distance to shops, plazas and restaurants.

 Report
Helpful?
Thank 910ray
HotelIstana, General Manager at Hotel Istana, responded to this review

Dear 910ray, We are very happy to see your review on Trip Advisor. My team and I really appreciate it. We have just added our signature scent to our lobby features and now our guest will be able to remember the fresh tropical scent associated with their stay with Hotel Istana for their future memories. Thank you again Warm regards...

Reviewed 8 October 2014

I love everything here at Istana hotel first of all , the smile of the employees ; they are very nice and they keep asking if u need anything I love such spirit. The lovely view, food and my besties was the flowers around .

 Report
Helpful?
Thank Sheida K
HotelIstana, General Manager at Hotel Istana, responded to this review

Dear Sheida K, First of all Congratulations again to both of you. I am glad that your honeymoon will remain the most memorable part of your lives. Thank you so much for your wonderful review on Trip Advisor about Hotel Istana KLCC. Please plan a trip back to Hotel Istana KLCC for your first anniversary as we are looking forward...

Reviewed 6 October 2014

I chose this hotel for its proximity to the pavilion etc as it's just a two minute dander from the local nightlife. Its an old hotel and this is reflected somewhat in the decor and furnishings in the rooms. Staff were lovely. Breakfast not really geared to western tastes I have to say but you can always find something at...

 Report
Helpful?
Thank Jimineecritic
HotelIstana, General Manager at Hotel Istana, responded to this review

Dear Jimineecritic, We are very happy to see your recommendation to other fellow travellers and we respect your opinion very much. I am glad that you really enjoyed your hotel stay. Our breakfast has lots of variety and I was wondering what exactly is it that you did not see in terms of western breakfast as your feedback will really...

Reviewed 5 October 2014

The hotel has been maintained really well & service was excellent! Strategically & conveniently located at KL city centre. The buffet dinner at the Taman Sari Brassierre is HIGHLY RECOMMENDED! It was excellent & can't wait for my next stay at Istana :)

 Report
Helpful?
Thank MelNetto84
HotelIstana, General Manager at Hotel Istana, responded to this review

Dear MelNetto84, We are so happy to see your review and 5 stars on Trip Advisor. Thank you so much for a wonderful feedback. Indeed, Taman Sari is food heaven. We have every day for Lunch and Dinner, huge variety of local Malay food, Chinese food, Pakistani, Indian, and Western food. On every Wednesdays we have Thai night for the...

Reviewed 5 October 2014 via mobile

I'm very happy to have good services in this hotel, especially ( Audrey ) You can visit her , will help you every time when you need assistance The hotel near of a lot of shopping mall and a lot of restaurant .. There is a lot of advantages you can find it .

 Report
Helpful?
Thank anmuom
HotelIstana, General Manager at Hotel Istana, responded to this review

Dear Anmoum, Thank you so much for a short and sweet review on Trip Advisor and also giving us 5 stars. Indeed, Audrey is a shining star and she and her team on our Club floor Lounge really provides a personalized service to all our guest. I am glad that your stay went well. Please come back soon and stay...

Haslemere, United Kingdom
Reviewed 5 October 2014 via mobile

Been to KL before and love it. This was closer to Petronas Towers & Menara Tower (15 mins). Monorail station on the doorstep. Staff were exceptionally friendly. Big well done to Kirin and all the staff in the VIP lounge area. The only thing that stopped it getting a maximum was once you get beyond the foyer and lifts (we...

 Report
Helpful?
Thank AdyPalmer
HotelIstana, General Manager at Hotel Istana, responded to this review

Dear AdyPalmer, Thank you so much for your wonderful review on Trip Advisor. We appreciate it. You have summarized our unique points very well. We being an old hotel we continue to renovate the place and whilst we have big plans in future, we are currently replacing old carpets with new ones, we have installed complimentary WiFi in the entire...

Reviewed 4 October 2014 via mobile

This is an older hotel need renovet.Our room was clean and recently painted. High rooms are better for better view. If the rate does not include breakfast, don't worry, many restaurants are in easy reach with variety of food.”Would like to see the useless large table smaller or removed and storage with drawers replace it. Perfect location.“Something to consider.......rooms with...

 Report
Helpful?
Thank Shanmuganathan M
HotelIstana, General Manager at Hotel Istana, responded to this review

Dear Mr. Shanmuganathan M, Thank you so much for your review and we all appreciate it very much. Besides our location and the comfortable Hotel facilities, our Associates are our real assets and they serve their guest very passionately. Lilian is one of them. Thank you again and we are looking forward to welcoming you back at Hotel Istana soon...

Kuala Lumpur, Malaysia
Reviewed 4 October 2014

Hotel is very nice inside with lots of flowers and a very nice smell when you go in. rooms are quite comfortable, breakfast buffet is really good with a lot of choices from different countries. The hall/bar/lobby is very comfortable if you want to relax out of your room; there is quite often a band at night which is nice....

 Report
Helpful?
Thank Animir
HotelIstana, General Manager at Hotel Istana, responded to this review

Dear Animir, We are happy to see that your overall stay was great and that you enjoyed it very much. Our Associates are our real assets and they strive for excellence everyday. I am so sorry if you were woken up through the noise in the corridors as some guest are naturally loud especially in the corridors and do not...

Sydney, Australia
Reviewed 3 October 2014

We had booked for a 3 day stop over on hte way home from Thailand. Things did not start well when our room was a twin room instead of a double room with an additional bed for our 12 yo daughter. I tried to point out that we wanted a double but never seemed to get the message across. We...

 Report
Helpful?
Thank Grant M
HotelIstana, General Manager at Hotel Istana, responded to this review

Dear Grant M, I am very sorry to read your review and please do accept our sincere apologies for all the inconveniences caused. I have taken very serious note of everything you have mentioned and I have also asked the concerned departments heads to not only provide me explanation but fix the issues so they are not repeated again in...

Penang, Malaysia
Reviewed 3 October 2014

superb location for food and shopping. Easy access to other vicinities. Excellent service by the staffs in the sports bar eg wahid azmi Nora and zell. Warm welcome with great smiles by the morning restaurant staffs. Nevertheless compliments to the front entrance staff and bell boys. The room was remarkable thou the furniture could afford some uplifting. Sports bar food...

 Report
Helpful?
Thank karunaraj
HotelIstana, General Manager at Hotel Istana, responded to this review

Dear karunaraj, Thank you so much for your wonderful comments and the time you took to post them on Trip Advisor. We all really appreciate it. Nora and Adzmi are super stars of our team and they are very passionate when it comes to serve their guest and this is why they always remembers their guest names. I am glad...

1,574 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1230)
Viewed
Room/Suite (223)
Viewed
Bathroom (134)
Viewed
View from Room (69)
Viewed
Hotel & Grounds (248)
Viewed
Pool/Beach Area (58)
Viewed
Dining (89)
Viewed
Business Centre/Function Rooms (9)
Viewed
Family/Play Areas (2)
Viewed
Other (398)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (332)
Viewed
Adult Pool (5)
Viewed
Amenities (41)
Viewed
Children's Pool (5)
Viewed
Club Suite (34)
Viewed
Deluxe Room (26)
Viewed
Deluxe Room Twin (24)
Viewed
Presidential Suite (72)
Viewed
Dining (65)
Viewed
The Hotel (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (10)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.3 km away
Invito Hotel Suites
Invito Hotel Suites
#22 of 338 in Kuala Lumpur
907 reviews
0.2 km away
The Kuala Lumpur Journal
The Kuala Lumpur Journal
#25 of 338 in Kuala Lumpur
504 reviews
1.5 km away
Sheraton Imperial Kuala Lumpur Hotel
Show Prices
Show Prices
Show Prices
0.1 km away
PARKROYAL Serviced Suites Kuala Lumpur
0.6 km away
PARKROYAL Kuala Lumpur
PARKROYAL Kuala Lumpur
#30 of 338 in Kuala Lumpur
3,003 reviews
0.8 km away
The Royale Chulan Kuala Lumpur
The Royale Chulan Kuala Lumpur
#23 of 338 in Kuala Lumpur
2,450 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Taman Sari Brasserie
Taman Sari Brasserie
Cuisines: Asian, French, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Hotel Istana

Address: 73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €57 - €71 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Istana 5*
Number of rooms: 515
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Asiatravel.com Holdings, Expedia, Ctrip TA, Agoda and Orbitz so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Istana Hotel Kuala Lumpur
Istana Kuala Lumpur
Hotel Style:
#13 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#21 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Istana staff and other travellers.
32 questions
Ask a question

See all questions (32)

Questions? Get answers from Hotel Istana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are lucky enough to be upgraded , you will be very happy indeed.”
 of 5 bubbles Seanjotadhg, 22 Jan 2017 | Read review
“All rooms are great. Huge size. ask for the Petronas tower facing room on a higher floor.”
 of 5 bubbles samird747, 19 Jan 2017 | Read review
“The club lounge is great, so \i would recommend staying in a club room.”
 of 5 bubbles YodsIsMe, 18 Jan 2017 | Read review
“Pick a room on 14th or above floor for better city view.”
  • Petronas is much much closer than it looks in the picture.
 of 5 bubbles 809mohitm, 17 Jan 2017 | Read review
“Great views, very clean, quiet rooms and good water pressure in shower.”
 of 5 bubbles mimmob88, 7 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay