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26/11/2017 27/11/2017
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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    26/11/2017 27/11/2017
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    US$115
    US$84
    SAVE US$31
    US$106
    US$99
    Traveller (1543)
    Room & Suite (484)
    Dining (178)
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    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (298 reviews)
    “bukit bintang” (236 reviews)
    “petronas towers” (221 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Accessible rooms
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,919)
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    1,291 - 1,295 of 3,339 reviews

    Reviewed 19 May 2015

    The staff here are really friendly and helpful. We stayed in the club part, and the Manager Miss Audrey could not have been more helpful and friendly. We had a slight problem with the aircon not working properly and were immediately switched to an upgraded...More

    1  Thank Michael R
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 24 May 2015

    Michael R, Thank you so much for choosing to stay with us. The team and I really appreciate that you have recognized some of our colleagues. Audrey, Murni, and Rafi are Associates inspiring our guest every day due to their passionate service and positive attitude...More

    Reviewed 19 May 2015 via mobile

    Istana Hotel provide a very good service. Every time when I travel to KL sure will stayed here. For recently 2 occasions they upgraded me to Club Room which a nice, large room with living room. I wish to thank front staff especially Mr Rudy...More

    Thank Honeymoon76
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 20 May 2015

    Dear Honeymoon76, We are very happy to see your 5 star feedback on Trip Advisor. The team and I really appreciate it that you will recommend us to family and friends. Rudy is our one of the superstars and he like other team members, a...More

    Reviewed 18 May 2015

    Very love stay at hotel Istana Kuala Lumpur. In songket lounge wonderful service from staff ms Jamie ms Ana and ms Laila very good excellence service. I would like to recommend during live band that,s was good but then it too loud.More

    Thank Dapreid
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 28 July 2015

    Dear Dapreid, Thank you so much for a wonderful review on Trip Advisor. Indeed, Anna, Jamie, and Laila are our superstars and most guest loves them due to their personal attention and focus towards our guest and their preferences. Thank you for recommending our Live...More

    Reviewed 18 May 2015

    Stayed 5 days in this very conveniently located hotel. Whilst the hotel needs some refurbishing, the service and attention is unmatched. Check in/out was a breeze and room service was equally quick. Within a very short walk from the evergreen Bukit Bintang area and Jalan...More

    Thank AzharH
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 19 May 2015

    Dear AzharH, We are so happy to see your 5 star review on Trip Advisor. Thank you so much for staying with us. Our location, Services, Associates and facilities are unmatched. We hope you will recommend us back home in Pakistan and that you will...More

    Reviewed 17 May 2015 via mobile

    Stayed here in Feb 2008 .. Booked online after a terrible experience at The Melia down the road.. Everything about the stay was awesome. We were greeted at the door by the manager who personally checked us in and accompanied us to our room. Rooms...More

    Thank taahir
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 19 May 2015

    Dear taahir, What a wonderful review on Trip Advisor. Thank you so much for choosing to stay with us after your poor experience at another Hotel in KL. I am glad that everything went well with your stay. Indeed, I cannot say enough about our...More

    PARKROYAL Serviced Suites Kuala Lumpur
    2,015 reviews
    #19 of 349 hotels in Kuala Lumpur
    0.1 km
     
    The Kuala Lumpur Journal
    812 reviews
    #21 of 349 hotels in Kuala Lumpur
    0.2 km
     
    Grand Hyatt Kuala Lumpur
    2,895 reviews
    #3 of 349 hotels in Kuala Lumpur
    0.5 km
     
    Impiana KLCC Hotel
    3,368 reviews
    #42 of 349 hotels in Kuala Lumpur
    0.5 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$66 - US$104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #22 Luxury Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Ctrip TA, Travelocity, TripOnline SA, Hotwire, Orbitz, Cancelon and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
    Add Photo Photos
    Traveller (1543)
    Room & Suite (484)
    Dining (178)
    Pool & Beach (78)
    Hotel & Grounds (953)
    Bathroom (146)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
    The Kuala Lumpur Journal
    812 reviews
    .15 km away
     
    PARKROYAL Serviced Suites Kuala Lumpur
    2,015 reviews
    .12 km away
     
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    Ask a question
    Questions & Answers
    Nor Eliza A
    5 November 2017|
    AnswerShow all 6 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, The hotel takes RM250 for the first night and the subsequent nights RM100 per night to cover any incidentals. If you put a credit card then that's better as nothing is charged unless you have any incidentals... More
    1
    Vote
    katyjanepayne
    30 October 2017|
    AnswerShow all 2 answers
    Response from Hotel_Istana_KL | Property representative |
    Check-in is at 2pm. If you are arriving early then please let our reservation or Front desk teams know so they could provide you with appropriate options.
    0
    Votes
    Catwoman1105
    8 September 2017|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Yes, Windows can be opened upon request. Thanks
    1
    Vote
    Room Tips
    "Book Club great value add for your experience"
    Read review
    "corner suites are large"
    Read review
    "take the higher floor rooms - less noise from cars,"
    Read review
    "Choose pool view only."
    Read review
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