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Hotel Istana Kuala Lumpur City Centre

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Traveller (1865)
Room & Suite (692)
Dining (184)
Overview
Hotel website
E-mail hotel
73 Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Hotel website
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Reviews (4,510)
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3,843 results
Traveller rating
1,766
1,271
479
174
153
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LanguageEnglish
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1,766
1,271
479
174
153
Show reviews that mention
All reviews the club lounge taman sari bukit bintang petronas towers raja chulan monorail station breakfast buffet is hotel lobby pavilion mall rotana shopping sinks ms indian taxis asia chinatown
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1 - 5 of 3,843 reviews
Reviewed 5 days ago

This is the second year in a arrow we stayed at Hotel Istana. We came in from KL Sentral after a train ride from Penang (Butterworth). We used the monorail from Sentral. 3.10 RM. The hotel is fabulous. Pay extra for a room facing the...More

Thank Uncle M
Response from Explore821161, Manager at Hotel Istana Kuala Lumpur City CentreResponded 4 days ago

Dear Uncle M, Thank you for staying with us and for posting your review on Trip Advisor. Thank you for the constructive feedback and please be assured it will be reviewed with the Director of Food & Beverage for continual improvement. We will work harder...More

Reviewed 5 days ago

Clearly my expectation of a 5 star hotel is skewed. To be fair, the price wasn't 5 star so I can't complain too much. The room was musty & tired and the whole hotel was just a little bit dated with the exception of the...More

Thank popegregoryixx
Response from Explore821161, Manager at Hotel Istana Kuala Lumpur City CentreResponded 5 days ago

Dear popegregoryixx, Thank you for staying with us and for posting your review on Trip Advisor. I would like to apologize for the inconvenience you had experienced. Thank you for your constructive feedback and we will review the your feedback for continual improvement. We hope...More

Reviewed 5 days ago via mobile

We were given klcc view and higher floor room as requested. Room is clean, breakfast is a good with variety of choices. Just few steps to pavilion and there is plenty of eateries nearby. Definitely will come back again.More

Thank ZurainiZ5
Response from Explore821161, Manager at Hotel Istana Kuala Lumpur City CentreResponded 5 days ago

Dear ZurainiZ5, Thank you for your continuous support and for posting your review on Trip Advisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! Our team strives hard to exceed guests expectations and I am glad you had experienced...More

Reviewed 6 days ago

The location of this hotel is perfect for accessing many tourist sites. The staff were exceptional from the reservation staff, the breakfast staff and the friendly bar staff. Thank you to everyone who made our stay very enjoyable. The breakfast had a vast selection and...More

Thank KTMTravelBites
Response from Explore821161, Manager at Hotel Istana Kuala Lumpur City CentreResponded 5 days ago

Dear KTMTravelBites, Thank you for staying with us and for posting your review on Trip Advisor. Thank you for the constructive feedback and please be assured it will be acted on for continual improvement. We will work harder in the future to obtain a five...More

Reviewed 1 week ago

Excellent value for money. good clean room, pleasant staff, excellent breakfast with plenty of choice. Staff extremely helpful and courteous and offered reduction in rate for late evening check-out. Will definitely stay again.More

Thank AlecL117
Response from Explore821161, Manager at Hotel Istana Kuala Lumpur City CentreResponded 5 days ago

Dear Alec117, Thank you for your continuous support and for posting your review on Trip Advisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! Thank you for your kind compliments towards the stars of Istana! Our team strives hard...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$58 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#31 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$58 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#31 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveller (1,865)
Room & Suite (692)
Dining (184)
Pool & Beach (83)
Amenities (41)
Business Centre & Event Rooms (12)
Family and Play Areas (3)
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Questions & Answers
Ask a question
sarahshaukat20
21 October 2018|
AnswerShow all 12 answers
Response from Explore821161 | Property representative |
Dear sarahshaukat20, Thank you for your query. Thank you to all our valued guests whom had kindly responded to your query. Early check in is always subject to availability and we will always try to accommodate all guests... More
0
Votes
EXPAT-HUA-HIN
18 October 2018|
AnswerShow all 4 answers
Response from Explore821161 | Property representative |
Dear Andre D, Thank you for your query. The benefits are as what Seanjotadhg explained. I hope that clarifies! And Seanjotadhg, thank you Sir! Simply in the most perfect location! Kind regards Gavin Rupert Executive... More
0
Votes
Ita H
17 October 2018|
AnswerShow all 7 answers
Response from Mohd Rizal M | Reviewed this property |
Yes they have bathtubs. Monorail is just across the road. MRT station is 5 minutes walk from the hotel. At night you also can spend time at the Songket Lounge or the Sports Bar in the hotel. Both place have good performers... More
0
Votes
Room Tips
"Facing the PETRONAS Towers"
312unclem
6 days ago
Read review
"Some rooms seem more modern than others."
AlecL117
1 week ago
Read review
"Ask for room with view to Towers."
Passport270123
1 week ago
Read review
"You will not regret in choosing this hotel."
GYHo
4 weeks ago
Read review
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