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3/9/2017 4/9/2017
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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    Savings alert: 24% below average rate

    The price you found is 24% lower than this hotel's average rate of US$85/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$129
    US$65
    SAVE US$64
    US$76
    US$76
    Traveller (1445)
    Room & Suite (472)
    Dining (172)
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    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (279 reviews)
    “bukit bintang” (234 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Accessible rooms
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Sep4 Sep
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,801)
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    1 - 5 of 3,246 reviews

    Reviewed 4 days ago

    stayed with a toddler. the front desk immediately arranged for an infant cot. at breakfast, the staff took turns distracting the baby while mother eats. room was cozy and the bathroom huge. thank you so much for the warm stayMore

    Thank nasserdr
    Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 3 days ago

    Dear nasserdr, Thank you for staying with us and for posting your review on Trip Advisor. Hotel Istana KLCC team really appreciates it. Indeed, our associates are very attentive and courteous. We hope you will recommend us to family and friends and will continue to...More

    Reviewed 4 days ago via mobile

    As a traveller the most important thing in anyplace you want to visit is the place you are going to stay at, because it’s basically the first impression for any country. This is my first time in KL, I choose this hotel based on the...More

    Thank bakri-93
    Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 3 days ago

    Dear bakri-93, Thank you for staying with us at Hotel Istana KLCC and for posting your review on Trip Advisor. We are so sorry for the shortfalls especially with regards to room and bathroom condition. Our hotel has a CARE program in place and we...More

    Reviewed 5 days ago via mobile

    Very kind staff, especially Mr Zamri, he helped us so much during our stay, they help you in everything, very good services and the location is very good, very close to tram stations. The Petronas Twin Towers is just 15 minute away by walking. Also...More

    Thank Sarmad Q
    Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 3 days ago

    Dear Sarmad Q, Thank you for staying with us at Hotel Istana KLCC and for posting your review on Trip Advisor. Hotel Istana KLCC team appreciates your positive feedback and for recognizing our wonderful associates especially Mr. Zamri. Our success is due to our well...More

    Reviewed 5 days ago

    My suitcase got damaged on the airline coming to KL. The concierge was able to fix it up for me without any fuss. The service on the executive floor is always delightful too. Excellent service every time at the Istana !More

    Thank Skegness1961
    Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 5 days ago

    Dear Skegness1961, Thank you for staying with us again at Hotel Istana KLCC and for posting your review on Trip Advisor. We all appreciates your positive feedback. Our Concierge team is very passionate and I am glad that they were able to help. We hope...More

    Reviewed 6 days ago via mobile

    We booked 4 club rooms and check in was very smooth at the 20th floor. We were served towels to freshen up a bit and choices of refreshments while we waited for the check in process. The rooms itself were a bit dated but very...More

    Thank Saanchee
    Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 5 days ago

    Dear Saanchee, Thank you for staying with us at Hotel Istana KLCC and for posting your review on Trip Advisor. We appreciates your positive feedback. It is nice to see that you had a memorable stay. Thank you once again and we hope to see...More

    PARKROYAL Serviced Suites Kuala Lumpur
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    709 reviews
    #20 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$35 - US$112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #21 Luxury Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Orbitz, Hotels.com, Ctrip TA, Booking.com, Priceline, TripOnline SA, Cancelon, Travelocity, Hotwire, HotelQuickly, Cheap Tickets and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
    Add Photo Photos
    Traveller (1445)
    Room & Suite (472)
    Dining (172)
    Pool & Beach (76)
    Hotel & Grounds (874)
    Bathroom (139)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
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    Ask a question
    Questions & Answers
    Afshin D
    6 June 2017|
    AnswerShow all 5 answers
    Response from Seanjotadhg | Reviewed this property |
    I looked at gym room but did not use it. It looked good and was quite large and had a massage day spa business next to it.
    2
    Votes
    Corina Violeta O
    22 May 2017|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
    3
    Votes
    Abe3330
    1 May 2017|
    AnswerShow all 4 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, Upon check-in we request RM250 deposit for the first night and RM100 per night for the remaining nights. It is highly recommended to use Credit Card for deposits as Credit Cards do not require any refunds if no... More
    2
    Votes
    Room Tips
    "stay at another hotel"
    Read review
    "Best breakfast buffet"
    Read review
    "Club Rooms levels 18-20 guaranteed"
    Read review
    "Club rooms were from 20th floor and up and with good views."
    Read review
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