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Traveller (1736)
Room & Suite (667)
Dining (183)
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Overview
  • Excellent47%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“club room”(243 reviews)
“taman sari”(56 reviews)
“bukit bintang”(257 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,301)
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3,664 results
Traveller rating
1,672
1,220
456
171
145
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1,672
1,220
456
171
145
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1 - 5 of 3,664 reviews
Reviewed 2 days ago

I had the pleasure of planning my first grand scale event for my college with this hotel. The managers here have been nothing but helpful and supportive throughout my partnership with them. They attend to my every request and ensured that the event went well....More

1  Thank Simon Y
Reviewed 2 days ago

The istana is in a great position and has lovely large rooms. the staff are very helpful and the security around the hotel is excellent. Free car parking is amazing in a big city, but makes a difference to my decision to stay there. thank...More

Review collected in partnership with this hotel
Thank davidmI4416HV
Reviewed 3 days ago via mobile

Finally the day has come in Malaysia when I could check in peacefully and was greeted in utmost friendly manner. After a nightmare experience at Penang Golden Sands, Checkin has been fabulous and beyond my expectations. Courtesy extended was marvellous. Rooms are fabulous with all...More

1  Thank guptam
Response from Hotel_Istana_KL, Manager at Hotel IstanaResponded 2 days ago

Dear guptam, Thank you for staying with us and for posting your review on Trip Advisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! We are humbled by your excellent review and we are glad you had a pleasant...More

Reviewed 3 days ago

A very good hotel for the cost of the stay. Ideally located in the city, close to all the attractions in the city and with easy accessibility. The hotel is clean and neat and the only area of concerns were the quality of the toilet...More

Review collected in partnership with this hotel
Thank jaisonmanjilaa
Response from Hotel_Istana_KL, Manager at Hotel IstanaResponded 2 days ago

Dear jaisonmanjilaa, Thank you for staying with us and for posting your review on Trip Advisor. Thank you for your feedback and please be assured that safety and security remains a top priority for our valued guest. We will work harder to obtain a five...More

Reviewed 5 days ago

We had a pleasant stay at Istana Hotel for 4 nights. The hotel location closed to Raja Chulan monorail station, some minutes to Alor Food street, that would be very convenient for us. The room is big with sufficient facilities for a business tripMore

Thank thuylethi2009
Response from Hotel_Istana_KL, Manager at Hotel IstanaResponded 4 days ago

Dear thuylethi2009, Thank you for staying with us and for posting your review on Trip Advisor. We are glad to note you have had a pleasant stay with us. We will work harder to obtain a five star rating from you in the future! We...More

View more reviews
Most Booked Properties in Kuala Lumpur
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$64 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#27 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$64 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#27 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1736)
Room & Suite (667)
Dining (183)
Pool & Beach (83)
Amenities (41)
Business Centre & Event Rooms (11)
Family and Play Areas (3)
Questions & Answers
Ask a question
Nor Eliza A
24 May 2018|
AnswerShow all 3 answers
Response from Seanjotadhg | Reviewed this property |
Hi Nor, For an exact answer it may be best to contact Hotel Istana directly in case they do not see your question. There is an amount that can be blocked on your credit card to cover for incidental costs or you can give a... More
1
Vote
Nitin M
7 May 2018|
AnswerShow all 3 answers
Response from Seanjotadhg | Reviewed this property |
Hi Nitin, You should contact the Hotel Istana directly with your query , but I can confirm it is a great hotel and they are great with young children. Cheers Sean
2
Votes
Nafiah A
27 April 2018|
AnswerShow all 4 answers
Response from Hotel_Istana_KL | Property representative |
Dear Nafiah, My apologies for the late response. Kindly get in touch with our Director of Food & Beverage, Mr Balasubramani, who will be more than happy to assist you with your request accordingly. We are unable to post our... More
0
Votes
Room Tips
"Get a Club Room. Well worth the extra money."
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"Room lighting was less Satellite TV was not Only Malaysian networks were shown"
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"Outdated and dirty."
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"club room is great value"
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