We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JW Marriott Kuala Lumpur

Save
Share
Traveller (1702)
Room & Suite (694)
Dining (144)
Overview
Hotel website
Jw Marriott Hotel Kuala Lumur 183 Jalan Bukit Bintang, Kuala Lumpur 55100 Malaysia See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from JW Marriott Kuala Lumpur
Special Offer: Member Rates
Hotel packages
Hotel deals
Reviews (2,913)
Filter reviews
2,626 results
Traveller rating
1,659
647
204
70
46
Traveller type
Time of year
LanguageEnglish
More languages
1,659
647
204
70
46
Show reviews that mention
All reviewsshanghai restaurantshook restaurantstarhill gallerythe executive loungebukit bintangpavilion mallspecial thanksjunior suitebusiness tripshopping districtduty managerfood courtchecking inupon checklocation is excellentpetronas towersvelu
FilterEnglish
Updating list...
1 - 5 of 2,626 reviews
Reviewed yesterday via mobile

A luxurious 5 star hotel. Exceptional service. Beautiful rooms. Recently updated so its modern state of the art. A brilliant location, can’t be faulted. I have stayed at many hotels in KL this is far and above the best .

2  Thank georgeinoz
Reviewed 6 days ago

Again, I traveled for business. This time I got to stay in JW Marriot. What I like was that they provided amenities like no others. I brought my own shaver and mouthwash but turned out they already provided them all. The room was also spacious...More

Thank ErryEhan
Response from Yannick_Mauchle, General Manager at JW Marriott Kuala LumpurResponded 5 days ago

Dear ErryEhan Thank you so much for sharing your review with us via TripAdvisor. Your feedback is much appreciated! Delighted to see that you have enjoyed your stay at the JW Marriott Kuala Lumpur and the newly refurbished rooms. And yes, the Bukit Bintang area...More

Reviewed 6 days ago via mobile

Customer service at the JW Marriot was beyond expectations. I travel a lot and stayed in many 4-5 star hotels before and I rate the service at this hotel one of the best. The room was clean, modern and bed was very comfortable. Location is...More

1  Thank mlcheah2018
Response from Yannick_Mauchle, General Manager at JW Marriott Kuala LumpurResponded 5 days ago

Dear mlcheah2018 Thank you very much for sharing your review with us via TripAdvisor, your feedback is much appreciated! Great to read that you have enjoyed your most recent stay with us. And as mentioned in your comments, the location of the JW Marriott Kuala...More

Reviewed 1 week ago via mobile

Such an awful unexpected experience just trying to check in to this hotel. Booked for two nights so that I could check in early morning next day and they still don’t have my room ready and plan to charge me for two! Worst part was...More

2  Thank shooabe
Response from Yannick_Mauchle, General Manager at JW Marriott Kuala LumpurResponded 6 days ago

Dear shooabe First of all, thank you very much for taking the time to share your review with us via TripAdvisor. Your feedback is much appreciated. As mentioned in my personal email to you on your day of arrival, this is absolutely not the level...More

Reviewed 1 week ago via mobile

I stayed for two nights at the executive level and I have nothing to fault against this hotel. Excellent location, service and food. The recently renovated rooms are comfortable and modern. I do not like too much pampering, so perhaps that is the only slight...More

Thank Cliff B
Response from Yannick_Mauchle, General Manager at JW Marriott Kuala LumpurResponded 1 week ago

Dear Cliff B Thank you very much for sharing your review with us on TripAdvisor. Your feedback is much appreciated! Delighted to see that you have enjoyed your most recent stay with us, especially your comments about the newly renovated rooms and the service definitely...More

View more reviews
About
Description
JW Marriott Kuala Lumpur unfolds its next chapter "The Happening Hotel" rich in pleasures and discoveries, as KL's latest vibrant scene. Located in the heart of the exciting "Golden Triangle", the city's prime business ...More and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room Service
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
578
Price range
US$131 - US$248 (Based on Average Rates for a Standard Room)
Also Known As
Marriott Kuala Lumpur
,
Kuala Lumpur Marriott
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
578
Price range
US$131 - US$248 (Based on Average Rates for a Standard Room)
Also Known As
Marriott Kuala Lumpur
,
Kuala Lumpur Marriott
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (1,702)
Room & Suite (694)
Dining (144)
Pool & Beach (64)
Amenities (51)
Business Centre & Event Rooms (20)
Nearby
Nearby HotelsSee all 377 hotels in Kuala Lumpur
Grand Hyatt Kuala Lumpur
3,367 reviews
.07 km away
The Westin Kuala Lumpur
2,939 reviews
.07 km away
Fahrenheit Suites Kuala Lumpur
259 reviews
.13 km away
The Ritz-Carlton, Kuala Lumpur
1,261 reviews
.18 km away
Nearby RestaurantsSee all 4,907 restaurants in Kuala Lumpur
Prego
470 reviews
.04 km away
D Empire Pavilion
81 reviews
.08 km away
Newens Tea House
89 reviews
.02 km away
Shook!
392 reviews
.07 km away
Nearby AttractionsSee all 755 attractions in Kuala Lumpur
Pavilion KL
3,275 reviews
.10 km away
Bukit Bintang
1,301 reviews
.38 km away
Bintang Walk
749 reviews
.32 km away
Lot 10 Shopping Centre
349 reviews
.28 km away
Questions & Answers
Ask a question
setay1234
13 September 2018|
AnswerShow all 6 answers
Response from Zai020202 | Reviewed this property |
Yes it does.
0
Votes
Zetster
31 July 2018|
AnswerShow all 2 answers
Response from Lydia A | Reviewed this property |
Our room was very well appointed it has a pool view with large beautiful bathroom that is nicely laid out like a residential master’s bathroom. It can be a bit noisy on a busy day but it didn’t really bothered us. The only... More
1
Vote
Michelle S
9 June 2018|
AnswerShow all 4 answers
Response from iverge | Reviewed this property |
There will be no extra fee as long as you are using existing bedding. If you require a crib an additional fee will apply.
1
Vote
Room Tips
"A room on higher floor with nice Pavilion view"
Read review
"High floor"
Read review
"All the rooms are newly renovated and very comfortable."
Read review
"Cabana rooms are small and noisy facing the pool, the unrenovated suite bathtub is terrible and the room..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing