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Furama Bukit Bintang

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1,914 Reviews from our TripAdvisor Community

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Showing 1,660: English reviews
Cork, Ireland
Reviewed 22 October 2015

I would give this hotel a 3.5/5 rating as a number of positives and negatives stand out. A small few things would make this a better hotel. Stayed here for three nights. Positives. 1. off bedroom was really large and comfortable beds in quite room 2. Good choice for breakfast in the morning. 3.The staff on reception were v helpful...

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Helpful?
Thank gracetipp
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Gracetipp, Thank you for bringing to light these issues that you encountered during your stay. As a valued guest, we strive to make your stay as welcoming and comfortable as possible, and I am deeply sorry that you did not feel this while you were here. All issues will be addressed with the respective department involved, and we will...

Kochi (Cochin), India
Reviewed 21 October 2015

Room and building is a bit old one..but well maintained. Hotel is well located in proximity of city but not in the midst of rush!! There is a monorail station 'Imbi' just near to hotel, 10mins walking distance. Bukit Bintang is 2 stations away from Imbi station. So dont feel that this hotel is in Bukit Bintang, We didnt hire...

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Helpful?
Thank Cijo_Joseph
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Cijo_Joseph, Thank you for dedicating the time and effort to write us your prompt feedback. I was pleased to know that you have found Furama Bukit Bintang to be a good hotel and had a comfortable stay. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor...

London, United Kingdom
Reviewed 20 October 2015

Stayed here for a weekend in September, hotel was fabulous and great buffet breakfast and we luckily got a room overlooking the twin towers! Location is great, Times Square literally over the road and nip down a side street. Taxis outside the hotel are ok but a few refused to use the meter, apart from Mr Choo! He drives a...

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Helpful?
Thank Amanda H
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Amanda H, Thank you so much for your 5-star review of Furama Bukit Bintang. I'm happy that you enjoyed the well-appointed accommodations, beautiful views, premier location and service rendered by us. It was great to have you as our guest and we hope you'll visit us again. Kind regards, Gerry D'Cruz Executive Assistant Manager

Traralgon, Australia
Reviewed 18 October 2015

Hotel was booked online, but check-in for some reason was quite long winded when all I wanted was to go to my room and unwind after a long journey. The room was ok... comfortable and quiet with everything I required. And once a few minor glitches were resolved everything thereafter was fine. The pool is a good feature and the...

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Helpful?
1Thank Nostratamis
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear TheRhymer, Greetings from Furama Bukit Bintang and thank you taking the time to share your experience. I truly appreciate your feedback and suggestions for improvements that can be made to enhance our guests' experience. I will be sure to share your comments with our team to ensure that future guests don't leave feeling so discontented. It is a common...

Reviewed 15 October 2015 via mobile

I stayed for 3 nights with a friend visiting KL. We stayed in a lovely twin room on the 17th floor with views over the city. The room was MASSIVE. Very impressed with the space and the amenities offered in the room. The free wifi was also much appreciated. Our room also had breakfast included which was great. The restaurant...

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Helpful?
2Thank AUDaleZ
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear RAJIV707, Thank you so much for choosing Furama Bukit Bintang and for writing this excellent review It is a great pleasure for all of us to hear, that you enjoyed your stay in our hotel.We are very happy that our whole team was able to fulfill your expectations. I hope that we can greet you again during your next...

melbourne
Reviewed 15 October 2015

Furama Bukit Bintang did not make a good impression on us. Cleanliness is very important to me and the mold in the shower and the bathroom sink were pretty bad. It obviously hasn't been cleaned for a long time. On our night of check in they offered us a upgrade with no extra charge but on check out tried to...

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Helpful?
2Thank venuse a
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Venuse a, I am sorry to hear about your unpleasant experience with the mold issue and cleanliness of the bathrooms which unfortunately marred your impression about the hotel. This has been addressed directly with the concerned team member for immediate improvement. Our desire is to continuously meet our customer’s expectation and I would be very happy to communicate further...

Kolkata (Calcutta), India
Reviewed 14 October 2015 via mobile

We had really fantastic experience staying in Furama Bukit Bintang from the moment we entered the hotel & till the check out we had been really pampered by their wonderful & dedicated team of staffs. The hotel is located very close to Berjaya Times Square, Low Yat Plaza (Electronics Mall), Lot 10 & Pavillion mall are 20 mins by foot....

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Helpful?
Thank RAJIV707
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Rajiv707, Thank you very much for staying with Furama Bukit Bintang on your recent trip in Kuala Lumpur. It brings us much joy to hear that you enjoyed your stay with us and we truly appreciate your compliments. It is wonderful to know you had taken the pleasure to enjoy the hotel facilities and our service culture. We are...

Worldwide
Reviewed 13 October 2015

This hotel offered excellent value for money in a good location - it is close to Berjaya Times Square and Bukit Bintang (main popular shopping area), monorail and other walkable attractions. Note: the footpaths can be a bit uneven in this area when you are walking from the Hotel to Times Square so take care walking at night or take...

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Helpful?
Thank TravellingKiwisNZ
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear TravellingKiwisNZ, Thank you for dedicating the time and effort to write us your prompt feedback. I was pleased to know that you have enjoyed your recent stay with us at Furama Bukit Bintang Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our...

Kolkata (Calcutta), India
Reviewed 12 October 2015

its a huge property.walking distance to berjiya time square mall.mono rail is just outside the mall.if u want to exchange forex then go to sungei wang.there is 2 may bank outlet.try both 1 will give the best rates in whole of malaysia.there are free buses to roam to all places in kuala lumpur the pink line bus the green line...

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Helpful?
1Thank ktraveler321
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Ktraveler 321, Thank you for your kind review. We appreciate your positive feedback about our hotel and are delighted to read that you enjoyed your stay at Furama Bukit Bintang. We do take pride in catering to our guest needs the best possible way we can. We look forward in welcoming you back again on your next visit to...

Singapore, Singapore
Reviewed 11 October 2015

Have stayed in this hotel with my friend last weekend. I was impressed by the friendly hotel staff and their customer service. From the bell boy to the housekeeper, everyone in the hotel is very friendly and helpful. Room is spacious and very clean. Hotel is very near to the shopping district. During our stay, haze pollution was bad there,...

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Helpful?
Thank dianaduan
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Dianaduan, Thank you so much for giving us a positive feedback about your recent stay at our hotel. We are truly pleased that our services and facilities have exceeded your expectations. Certainly, it was our pleasure to have you as our guest and I am delighted to learn that you have thoroughly enjoyed your stay with us. Thank you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Furama Bukit Bintang

Address: 136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €37 - €62 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Furama Bukit Bintang 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur
Hotel Style:
#40 Business Hotel in Kuala Lumpur
#43 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Furama Bukit Bintang staff and other travellers.
37 questions
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Questions? Get answers from Furama Bukit Bintang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for higher floor and face city, can view KL modern skyline”
 of 5 bubbles Kasdi73, 28 Nov 2016 | Read review
“Rooms away from Lift are excellent for sleep quality.”
 of 5 bubbles JEPEE53, 27 Nov 2016 | Read review
“KLCC or KL tower view upon request and subject to availability.”
  • Complete toiletries provided. Not sure about standard room
 of 5 bubbles helmi91, 20 Nov 2016 | Read review
“Upper floors to have a view of Petronas Towers”
 of 5 bubbles nassaj2011, 16 Nov 2016 | Read review
“Choose higher floors for a good city view.”
 of 5 bubbles mervzm, 2 Nov 2016 | Read review
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