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PARKROYAL Serviced Suites Kuala Lumpur

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1,686 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL Serviced Suites Kuala Lumpur
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Showing 1,467: English reviews
Reviewed 9 April 2016 via mobile

A great place to stay, comfort, and full of hospitality. And because my flight on 7pm, i offered to put my luggages there while i still need to shop some souvenir. Thanks Park Royal for the services and hospitality.

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Helpful?
2Thank Wahyu P
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Firstly, we would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heartwarming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked...

Chiang Mai, Thailand
Reviewed 8 April 2016

Parkroyal Serviced Suites provided a rare combination of being family-friendly as well as elegant. The suite was quite spacious - the 2-bedroom place actually has another room that can act as a bedroom. The morning breakfast buffet was delicious with a nice assortment of food and they varied a number of dishes each day. The staff were friendly and welcoming...

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Helpful?
1Thank Minh D
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Guest, Thank you so much for choosing PARKROYAL Serviced Suites as your accommodation during your recent visit to Kuala Lumpur. We are humbled by your kind comments about the service you experienced, and delighted to read that you were able to enjoy our service and facilities. I will personally share your comments with the team and I know...

Jeddah, Saudi Arabia
Reviewed 8 April 2016

I was very disappointed on check in. Roof top pool was closed, they gave us a room without separate twins for kids, and the overall vibe felt a bit tired. However, they won me back by the end of the 2 day stay. They brought in a roll away for an extra bed, and the apartment was very comfortable and...

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Helpful?
1Thank beynac
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about how our team turn around your stay from the disappointment of the skypool closure due to pool pump malfunction, was such a success and that you enjoyed our superb location and...

Kuala Lumpur, Malaysia
Reviewed 7 April 2016 via mobile

They provide very good services and the food is perfect but the breakfast needs to be improved. I would like to thank the receptionist and bellmans. They does a perfect job. The bathrooms is nice to use no any problems

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Helpful?
2Thank Kelvinder K
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Kelvinder Firstly, we would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heartwarming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after...

Bath, United Kingdom
Reviewed 5 April 2016

I actually stayed here twice on my trip around Malaysia. I would recommend a higher floor room as you get wonderful views of the Petronas Towers from your window - first I stayed on Level 16 where there was not much of a view, but on the second visit I was on Level 24 with great views. The staff were...

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Helpful?
4Thank laurenf508
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore...

Shanghai, China
Reviewed 4 April 2016 via mobile

The location is fantastic to go out at night...many restaurants around the corner. 15min walking distance to Petrona towers. Staff friendly and helpful. Negative: SKYPOOL was CLOSED during our stay. And this was one of the reasons why we choosed this hotel. (we did not recieve any information in advance and no compensation during our stay) BUILDINGSITE (24hrs working) next...

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Helpful?
1Thank Ariane H
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Thank you for staying at the PARKROYAL Serviced Suites during your recent visit to Kuala Lumpur. Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation, except for the skypool which was unfortunately closed due to some unforeseen pool pump faulty. Nonetheless,...

Orchard Road, Singapore
Reviewed 4 April 2016 via mobile

We stayed at Parkroyal for 3 nights from 29-31 March 2016. I booked a Junior Suite and 2 bedroom apartment, #1604 and 1602 respectively. There were 6 of us. My mum whose weak in the knees had a wheelcahir, and my husband who suffer mild stroke and dependent on walking aid, therefore i needed another wheelchair. I emailed to Parkroyal,...

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Helpful?
Thank GEMINI1982
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in...

Scotland, United Kingdom
Reviewed 4 April 2016 via mobile

Not convinced by other reviews. We had a room facing the office block so there was no view. The air condition unit also makes a lot of noise and every so often it makes a really loud buzzing noise too. The rooms are nice and spacious but the bathrooms are a let down - lots of mould on sealant areas...

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Helpful?
Thank msg84
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, We appreciate your constructive comment about us. We will continue to define and improve in our product and service delivery and hope one day you will return to experience the improvement. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in the not too distant future. With kindest regards, Teekay Goh -...

Brisbane, Australia
Reviewed 3 April 2016

We booked direct with the hotel, and received a great deal. A spacious 2 bedroom suite, with kitchen and laundry. Breakfast was fabulous, only meant to be continental, but also had a selection of hot dishes and eggs cooked to order. My son was given a stuffed toy by one of the staff which was a nice touch. Complimentary shuttle...

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Helpful?
1Thank Sam H
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Firstly, we would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heartwarming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked...

Europe
Reviewed 1 April 2016

ParkRoyal Serviced Suites Kuala Lumpur are perfectly situated in the heart of the Golden Triangle and provide access to diverse dining options along Jalan Alor and the retail experiences of Bukit Bintang. Suites are equipped with spacious living areas that invite you to relax and unwind at the end of the day. They are very spacious with modern decor. Every...

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Helpful?
1Thank TravelSelfies
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. ... more   less 

Additional Information about PARKROYAL Serviced Suites Kuala Lumpur

Address: No. 1, Jalan Nagasari | off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €68 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Serviced Suites Kuala Lumpur 4.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#5 Family Hotel in Kuala Lumpur
#6 Business Hotel in Kuala Lumpur
#7 Romantic Hotel in Kuala Lumpur
#13 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Serviced Suites Kuala Lumpur staff and other travellers.
65 questions
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Manchester, United Kingdom
Singapore, Singapore

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Questions? Get answers from PARKROYAL Serviced Suites Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you choose a high floor for a good view on Twin Towers!”
 of 5 bubbles suzanneh756, 18 Nov 2016 | Read review
“Higher Floors have a better viewing.”
 of 5 bubbles NJeeva, 2 Nov 2016 | Read review
“The higher the better for views”
 of 5 bubbles leeo137, 1 Nov 2016 | Read review
“High floor rooms”
 of 5 bubbles Toje7162, 31 Oct 2016 | Read review
“Ask for the rooms with Petronas Towers views, as high as possible. Stunning.”
 of 5 bubbles Ljeto75BA, 31 Oct 2016 | Read review
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