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PARKROYAL Serviced Suites Kuala Lumpur

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1,726 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL Serviced Suites Kuala Lumpur
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Showing 1,498: English reviews
Bangkok, Thailand
Reviewed 14 May 2016

Me and my friends arrived there also night time, around the apartment quite creepy maybe because ours first time to KL. But the suite recovered us. Receptionist gave us the highest floor of ours room category. Functional kitchenware, this made us very happy enjoy cooking together. Walked to another entrance also near the Helipad bar and The spacious mall. Hotel...

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Helpful?
3Thank Tida T
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with...

Melbourne, Australia
Reviewed 11 May 2016

I could not fault anything about this place. The security guys would hit their hearts and greeted you when you approached and as with all the other staff always smiled and made you very much welcomed. Our suite was faultless with a view to the KL tower which changed to a different colour each night. We loved the sky pool...

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Helpful?
4Thank Joybelle2015
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Customer, It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly...

London, United Kingdom
Reviewed 10 May 2016

Initially, i was very unhappy with my booking. I booked the one bedroom premier suite. Upon check in, i entered the room and i had a few things which i was unhappy about which i complained about. The TV was not working, the ironing board was bent and there was a stain on my bed. I was ready to leave...

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Helpful?
2Thank Kaveesh M
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the amazing city of...

Reviewed 6 May 2016 via mobile

Room, service and location is awesome. Staff are all nice and very accommodating, the pool and food is great too! Very near Bukit Bintang, so f you get bored and wants to have a night out, it's jst in the corner. Will give this a 5 star recommendations!

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Helpful?
2Thank Gia M
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Guest, Thank you so much for choosing PARKROYAL Serviced Suites as your accommodation during your recent visit to Kuala Lumpur. We are humbled by your kind comments about the service you experienced, and delighted to read that you were able to enjoy our service and facilities. I will personally share your comments with the team and I know...

Kuala Lumpur, Malaysia
Reviewed 6 May 2016 via mobile

The room spacious and clean. Bathroom amenities The receptionist always greet us. Willing to help but not only them the security guard not hesitate to help us too. Nice treat by the housekeeping. Love sky pool. Viewed by kl buildings. Can catch the sunset here too!!!! Shopping spree just around the corner. It's walking distances. Monorail nearby to ease moving...

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Helpful?
1Thank aafidah
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in...

Belfort, France
Reviewed 5 May 2016 via mobile

This hotel is Incredible... The skypool is awesome with a beautiful view on the petronas tower and on the telecommunication tower. The room is very big and very clean with all necessary amenities. The breakfast is varied and complete.But all this thing would be impossible without the great team... So Thanks you all, but specialy for mr Raziman ( happy...

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Helpful?
2Thank Moun H
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore...

Singapore, Singapore
Reviewed 5 May 2016

The checked in process was fast & efficient by Ms Vyan Lee after a heavy traffic jam when I was all the way from SG. I felt like welcomed by her friendly smile when I step into the hotel. The room was spacious with a nice city view which I didn't expected. There is another staff Julian if I not...

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Helpful?
2Thank Wkwq93
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Firstly, we would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heartwarming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked...

Kuala Lumpur
Reviewed 4 May 2016

I do not feel good about giving this place an average review because service was very good and there was sincerity and warmth in the way the staff attended to their guests, from the front desk personnel to the restaurant personnel. But service aside, the suite was nowhere close to the standards we were used to. Let me start out...

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Helpful?
2Thank Adilla
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, We thank you very much for your review. Please accept our sincere apology for the in-convenience caused which result your decision to mark us with 3 star only. If there is anywhere we can improve with, please do not hesitate to share it with us. You can be assured that we will take every corrective actions for...

Sydney, Australia
Reviewed 2 May 2016

- Would definitely recommend to others and stay here again - Rooms were huge, modern and clean. They look exactly as shown in photos on the website - Location is good just near the main shopping area and Jalan Alor, a street full of food vendors - Easy walk to the monorail to get around the city - Close to...

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Helpful?
3Thank b3nzow
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Guest, Thank you so much for choosing PARKROYAL Serviced Suites as your accommodation during your recent visit to Kuala Lumpur. We are humbled by your kind comments about the service you experienced, and delighted to read that you were able to enjoy our service and facilities. I will personally share your comments with the team and I know...

West Mids
Reviewed 1 May 2016

Stayed her for 3 nights. Lovely rooms and friendly and helpful staff. Nice pool area with bar and plenty sunbeds. It's central location makes it walking distance to Petronas Towers. Other restaurants and plenty shopping malls nearby. Short taxi ride to Chinatown and Little India. Would definitely stay here again. Great city!

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Helpful?
2Thank fmc73
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Customer, It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. ... more   less 

Additional Information about PARKROYAL Serviced Suites Kuala Lumpur

Address: No. 1, Jalan Nagasari | off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €75 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Serviced Suites Kuala Lumpur 4.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#5 Family Hotel in Kuala Lumpur
#6 Business Hotel in Kuala Lumpur
#7 Romantic Hotel in Kuala Lumpur
#15 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Serviced Suites Kuala Lumpur staff and other travellers.
68 questions
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Questions? Get answers from PARKROYAL Serviced Suites Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a higher floor room”
 of 5 bubbles aanisahr, 21 Jan 2017 | Read review
“Get to the top floor if possible.”
 of 5 bubbles MargaretD695, 30 Dec 2016 | Read review
“Make sure you choose a high floor for a good view on Twin Towers!”
 of 5 bubbles suzanneh756, 18 Nov 2016 | Read review
“Higher Floors have a better viewing.”
 of 5 bubbles NJeeva, 2 Nov 2016 | Read review
“The higher the better for views”
 of 5 bubbles leeo137, 1 Nov 2016 | Read review
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