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DoubleTree by Hilton Kuala Lumpur

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DoubleTree by Hilton Kuala Lumpur
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3,025 Reviews from our TripAdvisor Community

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Showing 2,547: English reviews
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New York City, New York
Reviewed 4 days ago NEW

Great stay at the hotel. Enjoy the breakfast Which has lots of variety to choose and quality of food is very good. Also, my kids love the swimming pool as well because not too many people use it. Every time we walk by, staffs are friendly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank min32510
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear min32510, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and that you found our pool at your liking. I trust you also enjoyed our signature restaurant Makan...

Kuala Lumpur, Malaysia
HOTEL’S FAVOURITE REVIEW
Reviewed 19 March 2017 via mobile

I spent my birthday night in Double Tree by Hilton KL this year. When my husband called to book the room about a month in advance, the staff asked this stay for what occasion? So my husband answered it is for wife's birthday celebration. He thought the staff just simply asked for courtesy or for record purposes. When we checked...

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Helpful?
1Thank Jas M
About Hotel's Favourite Review
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Jas M, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service. Let me thank you for mentioning all these great memories that I will share with all the...

Manila, Philippines
Reviewed 4 days ago NEW

We stayed two 5 night stays recently and have another 5 night stay booked for the first week in May and are looking forward to going back to this hotel. The Executive Lounge staff were very friendly and helpful and the management including Mr. Sugu and Mr. Amari were very helpful with our dining experiences. We had excellent service in...

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Helpful?
Thank HonestJohn169
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear HonestJohn169, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service. Let me thank you for mentioning all these great memories that I will share with all the Sugu...

Shiraz, Iran
Reviewed 5 days ago NEW

For the few days ago of actual day my room was changed to executive floor, it is rare of such early bird upgrade. In the online checkin on that day, I was offered as suite, however it is fallen back to Executive after few hours. I was reflected to the Executive Floor staff for the false hope, and it was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank raymondD8810UO
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear raymondD8810UO, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had an enjoyable stay with us despite the disappointed arrival experience. Please be assured your concerns will be reviewed with involved Manager to ensure that corrective actions...

midlands uk
Reviewed 6 days ago NEW

Nice hotel with pleasant staff. We were lucky enough to be upgraded to an executive room which meant free coffee & breakfast plus cocktails between 5-30 & 7-30pm each evening. (I'm a Hilton honours gold card member.) The rooms themselves are well appointed although not huge. No bath just a shower in a fairly small bathroom. Overall the room was...

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Helpful?
Thank 34769pete
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear 34769pete, Thank you for staying with us, and I appreciate the feedback on the hotel. I am sorry to learn that you found the design of the room and our pool not to your liking. Whilst, the bathtub issue was not communicated to you properly as our standard guestroom, Deluxe & Executive rooms were fitted with modern standing rain...

Singapore, Singapore
Reviewed 6 days ago NEW

Location was fantastic! Lots of food options & supermarket at the mall. Very near to train station, KLCC is one station away. We had a concert to attend at Istana Budaya which was less than a 10 minute drive away. The front desk and staff at the Executive Lounge was always smiling and ready to serve. Kudos Hilton, for keeping...

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Helpful?
Thank Andriana S
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Andriana S, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and you found our location as well as The Intermark facilities at your convenient. Your comments relating...

kunming, China
Reviewed 6 days ago NEW

it was a great time to stay in this hotel, one of the best thing was the awesome breakfast, the swimming pool and gym also were also great . Its location is quite convenient , very close to the Twin Towers , you can easliy find the metro station as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 788pengw
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear 788pengw, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and you found our location at your convenient. I trust you also enjoyed our signature restaurant Makan Kitchen...

manchester
Reviewed 6 days ago NEW

I stayed 2 nights in March 2017 using HHonors Gold membership (booked a few weeks in advance). On arrival, I was told that the Hotel was full and I will be in a Deluxe Room (2722) for the first night and promised an upgraded to executive room for the second night stay. I was told clearly that I cannot use...

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Helpful?
Thank guest007
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear guest007, Thank you for staying with us, and I appreciate the feedback on the hotel. Please accept my apologies for the disappointing experience during your recent stay. If you have a moment and are willing to share your reservation details, it would greatly increase my ability to better assess and attempt to remedy the challenges you have encountered. However,...

Singapore, Singapore
Reviewed 6 days ago NEW

Had a wonderful excellent stay at the hotel. No hassle. Customer service was excellent. Room was well decorated, staff are smiling always even the Maintainance guy. From the time we are at the glass door of the hotel till we checkout, it was excellent

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank FarhanFarrell
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear FarhanFarrell, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and I hope to be able to welcome you back to DoubleTree by Hilton soon! Regards Axel Harmand, General...

Singapore
Reviewed 1 week ago NEW

I stayed 3 nights here in a deluxe king room. The room was very clean and well maintained. The stag are very friendly and helpful. The only thing is the location is not very near key areas such as Bukit Bintang. But traveling by car to Pavilion is about 15 mins only.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank szehengk
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear szehengk, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and I hope to be able to welcome you back to DoubleTree by Hilton soon! Regards Axel Harmand, General...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. We have 5 restaurant and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24 hour fitness centre. ... more   less 

Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €66 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Hotwire, Expedia, Ctrip TA, Travelocity, Priceline, TripOnline SA and HotelQuickly so you can book your DoubleTree by Hilton Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#10 Business Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#15 Family Hotel in Kuala Lumpur
#19 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Kuala Lumpur staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no bad side but the higher floors offer nice views”
HonestJohn169, 19 Apr 2017 | Read review
“It's definitely not worth paying the extra for deluxe”
senaUk, 10 Apr 2017 | Read review
“ask for a room with a view and if you are lucky you can see Petronas towers from your room or nearby”
  • bed room with modern bathroom
aungkhant, 9 Apr 2017 | Read review
“Request a higher level floor.”
TumbleweedsTraveller, 31 Mar 2017 | Read review
“Book the rooms with Executive Lounge access.”
PradBit, 26 Mar 2017 | Read review
5 of 5