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GTower Hotel

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625 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Reviewed 11 June 2015 via mobile

Warm welcome by their staff.. The room is spacious n good for business traveller.. owhh i get complimentary cake for my birthday n tq to my friend for requested the cake n tq too to the staffs (forgot their name). I love the king size bed.. so damn comfy n the the pillows.. goshh.. i like it. Sorry to say...

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Helpful?
2Thank mohd h
Norizan-EAM, General Manager at GTower Hotel, responded to this review

Dear Mohd H, It is with much pleasure to received such feedback and truly honor to have you as our guest. We thank you for your support and look forward to welcoming you again on your next future stay. Warm Regards, GTower Hotel Kuala Lumpur

Texel, The Netherlands
Reviewed 10 June 2015 via mobile

no frills. cheap. near cafes n nice/fancy restaurants. next to tube. it's a business hotel. not well maintained, abit run down for a new hotel. view sucks. ask for higher floors. still will stay again? I will probably try another stay before I decide..,

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Helpful?
1Thank dylenleon
Norizan-EAM, Manager at GTower Hotel, responded to this review

First of all thank you for giving us an opportunity to serve you as our guest You feedback and comments are important to us and we will definitely look into the matters seriously. Thank you for the time writing to TripAdvisor and look forward to welcome you again at GTower Hotel Kind regards

Petaling Jaya, Malaysia
Reviewed 3 June 2015 via mobile

I had expected massive recycled material used to build the hotel and its amenities, more local fares in its F&B, in fact I wanted to see more visually 'green' practices but all I got was a two-page explaination in their room directory on the technical engineering stuff done to justify their claims. Yes they did all that but who knows?,...

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Helpful?
1Thank iamsuhaini
Norizan-EAM, Manager at GTower Hotel, responded to this review

Thank you for your support and taking time writing to TripAdvisor We value all comments from our guest and yours in particular shall be looked into seriously. The management always find ways to improves and your feedback is a great deal to us. Look forward for your visit again in near future and your support to GTower Hotel is highly...

Leicester, England
Reviewed 2 June 2015 via mobile

I'm currently status here for 3 nights having arrived yesterday. I had a terrible sleep having been woken up by the sounds of some in another room (next to mine or above) shouting and swearing extremely angrily to someone in their room at around 1:30 am. It was quite difficult to hear actually, with lots of banging as well. So...

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Helpful?
3Thank LeoNeil
Norizan-EAM, Manager at GTower Hotel, responded to this review

Thank you for writing to TripAdvisor We value your feedback and will definitely look into the matter seriously for an improvements. Truly regret with what has transpired and would like to take this opportunity to extend our sincere apologies for any inconvenienced caused Once again thank you for the continues support and look forward to have you again as our...

Singapore, Singapore
Reviewed 2 June 2015

This is a default hotel for me when I am in KL. The location is good. If you are like me who dislikes banging doors and screaming children, then this hotel is for you. The only problem is that the internet connection keeps dropping. If they can fix this, then it is a perfect hotel. The staff is friendly and...

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Helpful?
2Thank sheosrai
Norizan-EAM, Manager at GTower Hotel, responded to this review

Thank you for the time writing to TripAdvisor Your comment are well noted and rest assured we look into your value suggestion. Nevertheless, our sincere thanks for the support and look forward to welcome you back in GTower Hotel. Kind regards

KL
Reviewed 28 May 2015

Been to the hotel for couples of times. The main purposes are for using their meeting rooms. I seriously suggest that the hotels take a steps in ensuring the safety are well taken care of. There are wires running around on the carpets. Foods served during lunch are just ok. I wish there are more varieties. Not many friendly staff...

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Helpful?
Thank fahmyzs
Norizan-EAM, Manager at GTower Hotel, responded to this review

Thank you for the time writing to TripAdvisor We value all feedback and suggestion from our guest and rest assured shall look into the areas mentioned for improvement. Your continues support is much appreciated and look forward to welcome you again at GTower Hotel. Kind regards

Penang Island, Malaysia
Reviewed 27 May 2015

The hotel makes no secret of the fact that it is a business hotel and It clearly advertises the fact that that there are no facilities for children under 12 years of age. So why did I choose it? The location in KL is very central being only 10 minutes walk from \KLCC and the Twin Towers and a few...

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Helpful?
1Thank Patrick C
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Patrick C, Thank you for sharing your experience and remarks in TripAdvisor. We value every feedback and rest assured we shall strive further for improvement to be the best upon serving our guest.Our heartiest appreciation for your continues support and indeed look forward to have you as our guest again in near future. Kind regards

Johor Bahru, Malaysia
Reviewed 26 May 2015

Everything was good from the friendly concierge service, front desk check in experience to the spacious and clean room. However, the tragedy start the next day morning when we went to the club on 28th floor to have our breakfast. My wife hurt her legs the previous day which caused both her heel to bleed. And she have to wear...

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Helpful?
4Thank zhisong1984
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Zhisong 1984, First and foremost, please accept our sincere apologies for an unwanted scenario took place during your recent stay and indeed look into this matter seriously. We value your feedback and comment thus rest assured investigation will be carried out and necessary action will be taken to associate concern. We hope the incident will not stop you to...

Reviewed 21 May 2015

I'm a returning customer, this hotel is one of my favourite. All the staff is extremely nice and helpful, they make feel you a home. Quiet and clean room. Breakfast at the 28th floor with a nice view.

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1Thank Francesca M
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Francesca M, It is with much pleasure to received such feedback and truly honor to have you as our return guest. Our highest appreciation on your loyalty and look forward to welcoming you again on your next future stay Warm Regards, GTower Hotel Kuala Lumpur

Oslo
Reviewed 21 May 2015

I tend to like hotels with city line view, skybar and roof pool / infinity pool with city view. As this gives me feeling of the city itself. I think the GTower delivered. A real 5 star that will give you no suprises (good nor bad). Nice and clean. Good service. The hotel might look big, but actually has only...

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Helpful?
1Thank Tobias_Norway
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Anubis_Norway, Allow us to thank you for your time writing at TripAdvisor and share your recent stay experiences. We value all comments and feedback hence always ensure to strive further for improvements. Once again our sincere appreciation and look forward to welcome you again at GTower Hotel Kuala Lumpur Warm Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Tranquility made possible, even in the heart of a busy city like Kuala Lumpur. At GTower Hotel, we care fo the smiles you get, to the pillows you lay your head on, to the green technology we use, bringing you the satisfaction and comfort you deserve. Let our serene ambiance and wholesome services take you on a ride, to a new level of hotel-stay experience. ... more   less 

Additional Information about GTower Hotel

Address: 199 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €70 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — GTower Hotel 5*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, Agoda, TripOnline SA, HotelTravel.com, Travelocity and Asiatravel.com Holdings so you can book your GTower Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#17 Spa Hotel in Kuala Lumpur
#23 Romantic Hotel in Kuala Lumpur
#32 Business Hotel in Kuala Lumpur
#33 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from GTower Hotel staff and other travellers.
4 questions
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Questions? Get answers from GTower Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like to see out of the window don't opt for the rooms on the inner part.”
 of 5 bubbles RobinWK, 2 Dec 2016 | Read review
“Quiet floor. Great great great Services. Great gym. Pillow menu. Great pool.”
 of 5 bubbles , 25 Nov 2016 | Read review
“East access and quite areas”
 of 5 bubbles 604denisep, 2 Nov 2016 | Read review
“Try to get a room facing the garden.”
 of 5 bubbles BaheyaZeitoun, 19 Sep 2016 | Read review
“high floors”
 of 5 bubbles Snbjason, 12 Sep 2016 | Read review
5 of 5
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