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The Royale Chulan Kuala Lumpur

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The Royale Chulan Kuala Lumpur
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2,483 Reviews from our TripAdvisor Community

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Showing 1,956: English reviews
Start your review of The Royale Chulan Kuala Lumpur
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Reviewed yesterday NEWvia mobile

Pros - Nice size room (was a deluxe room) that we booked). Balcony was good and bathroom was very big (even if shower leaked!!). - Friendly staff. They always wanted to help us out and say hello when we saw them. - The view from the room was good and could see the top of twin towers (Best in dark)...

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Helpful?
Thank Kayleighx
Copenhagen, Denmark
Reviewed 5 days ago NEW

Arrived at noon, had to take a walk before tjek in. The room were locatede on ground floor with a small patio with access to the pool. The room was in the end of the building with looks to the streets. There were a constant loud noise from "Generators" 24/7...There were a smell of trash from the nearby street. The...

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Helpful?
2Thank Eloj
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Eloj, Warm greetings from Royale Chulan Kuala Lumpur! First of all, thank you very much for choosing us as your preferred hotel during your stay in Kuala Lumpur. As the team here strives to be better everyday, your feedback regarding the constant loud noise has been reviewed with the respective department for immediate improvements. Please accept our sincere apology...

Leeds, United Kingdom
Reviewed 1 week ago

7 days into a 2 week stay...the hotel is one of many 5 star hotels in klcc and we have stayed in a lot of them so this is a review and a comparison to others. It is an amazing hotel huge lobby and good size rooms, and a lot of rooms have baconys which is rare in KL. The...

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Helpful?
2Thank mrg3311
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear mrg3311, Warm greetings from Royale Chulan Kuala Lumpur! I am delighted to read that your overall stay was nothing short of wonderful, especially the service rendered by our team. I will definitely convey your kind words to Salauddin and Sue on a job well done. However, rest assured that your feedback regarding room arrangements and amenities have been reviewed...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

The rooms here are comfortable, if not a little dated, the pool and gym are ok however the breakfast is really good. They have a huge selection ranging from pastries to waffles, Arab to Indian, Chinese and Thai and of course Eiuropean too. It's definitely worth staying here just for the breakfast experience. Also must mention the grand lobby, live...

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Helpful?
1Thank Lovefood786
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Lovefood786, Warm greetings from Royale Chulan Kuala Lumpur! It brings us great pleasure to know that you had a great overall experience during your recent stay. Thank you very much on your feedback and kind words regarding our breakfast buffet and service rendered by our team. We look forward to welcome you back on your next trip to Kuala...

Tehran, Iran
Reviewed 1 week ago via mobile

We are two couples just now arrived to hotel and after 10 hours flight for our anniversary and here is the result: - They gave us room with two separate single beds! And they say hotel is full! So who am I that booked double room for 7 days for anniversary!!? Couples should sleep on single bed!!! -I can see...

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Helpful?
5Thank eftekhari
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear eftekhari, Warm greetings from Royale Chulan Kuala Lumpur! Thank you for bringing our attention about your less than satisfactory experience on TripAdvisor. Please accept our sincerest apologies on the area where we didn't meet your expectations especially on the room arrangement for your anniversary. We have taken your remarks to heart and rest assured re-training would be in place...

Purmerend
Reviewed 1 week ago

The Royale Chulan Kuala Lumpur is located in the centre of Town. The hotel staff are friendly and helpful. I stayed in the Premier Suite which was comfortable. One big problem is that you can not change the AC temp. you can only change the volume or switch it off which is not recommended in Kuala Lumpur. If you can...

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Helpful?
Thank TRIPSPJLEE
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear TRIPSPJLEE, Warm greetings from Royale Chulan Kuala Lumpur! Whilst we are delighted to learn that you found our guestrooms, location and services to your liking, we also appreciate your constructive feedback regarding the air conditioner temperature control and our dining outlets which has been reviewed with the respective departments for immediate improvement. The team and I look forward to...

Jaipur, India
Reviewed 1 week ago

I was on a business trip for 5 days in KL in Feb'17 & stayed at this property. This is one of the best hotelll cum heritage property, beautiful architecture, very comfortable & huge rooms with all possible amenities, amazign views & more than good vegetarian food. Though veg choices are very limited but tasty. They provide a huge breakfast...

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Helpful?
Thank Priyagarl
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Priyagarl, Warm greetings from Royale Chulan Kuala Lumpur! Thank you very much for taking the time off your busy schedule to write your kind words and feedback. We are delighted to learn that you enjoyed the amenities and services rendered by our lovely team. We certainly hope to welcome you back should your travels bring you back to Kuala...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

We are here for a short getaway for the New year. Situated at the heart of KL within walking distance to Pavillion mall. Front of the hotel has a good KLCC view. We were able to watch the New Year's fireworks in front of the hotel. Room is huge but a little dated. It's good for families especially with kids...

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Helpful?
Thank uaLnoM
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear uaLnoM, Warm greetings from Royale Chulan Kuala Lumpur! Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We also appreciate your constructive feedback regarding the room condition which has been reviewed with the respective departments for immediate improvement. We certainly hope to welcome you and your family again should...

Reviewed 2 weeks ago via mobile

Absolutely amazing hotel, nothing negative!!! Great food, big luxury rooms with king size comfy beds can't as for nothing else 😀 Definitely come back!!! Must stay, proper luxury hotel loved it!!! Thanks to amazing stuff 😉

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Helpful?
Thank Aurimas P
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Aurimas P, Warm greetings from Royale Chulan Kuala Lumpur! We are so happy to know that you had an amazing time during your stay. Your kind words and recommendation to others has made our work here more meaningful than ever. We hope that we can tempt you into staying longer with us on your next visit. Until then, take...

Reviewed 2 weeks ago

The Royale Chulan Kuala Lumpur is one of the best hotels i have ever visited. I travelled alone and stayed for 7 nights in February 2017 Rooms - The rooms were quite large including the bed and bathroom. Very spacacious and clean. The rooms were cleaned daily and all bathroom amenties replaced. I stayed on level 3. Noise was not...

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Helpful?
Thank nilsons156
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear nilsons156, Warm greetings from Royale Chulan Kuala Lumpur! Thank you for your kind words and recommendation. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you chose us while you were in KL and we’re extremely grateful that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Warisan Cafe
Warisan Cafe
Cuisines: Asian, Malaysian, Chinese, Japanese
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 

Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €70 - €92 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#12 Spa Hotel in Kuala Lumpur
#17 Romantic Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur
#21 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Chulan Kuala Lumpur staff and other travellers.
32 questions
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Questions? Get answers from The Royale Chulan Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Undgå værelser i enderne af bygningerne pga larm”
 of 5 bubbles Eloj, 25 Mar 2017 | Read review
“Balcony rooms better”
 of 5 bubbles mrg3311, 21 Mar 2017 | Read review
“the rooms facing the pool are nice I think, we had the one facing the city?”
 of 5 bubbles Anathyst, 9 Mar 2017 | Read review
“we stayed on the third floor & did not hear much noise”
 of 5 bubbles annewH6981XF, 31 Jan 2017 | Read review
“Just ask for quiet room and high floor.”
 of 5 bubbles azizib, 30 Jan 2017 | Read review
5 of 5