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Royale Chulan Kuala Lumpur

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Royale Chulan Kuala Lumpur incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments.
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Property amenities
Pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Wheelchair Access
Spa
Bar/Lounge
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Classic
Romantic
HOTEL CLASS
Reviews (2,742)
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2,161 results
Traveller rating
1,119
671
240
74
57
Traveller type
Time of year
LanguageEnglish
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1,119
671
240
74
57
Show reviews that mention
All reviews warisan cafe royale club bukit bintang petronas towers star hotel pavilion mall breakfast buffet premier room roti hop on hop off bus rooms are large free upgrade min walk amazing hotel club room golden triangle noodles
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1 - 5 of 2,161 reviews
Reviewed 3 weeks ago via mobile

We've stayed a night at Royale Chulan Kuala Lumpur. The hotel is a bit rundown especially the carpet going to the room. There's a kind of smell along the way to the room. Staffs are friendly. However the breakfast was not as expected for the...More

Date of stay: November 2018
Thank SharifahAzizan
Response from GeneralManagerRCKL, General Manager at Royale Chulan Kuala LumpurResponded 3 weeks ago

Dear Sharifah Azizan, Greetings from Royale Chulan Kuala Lumpur. Thank you for taking the time to share your feedback with us. Noted on all the comments about breakfast spreads and the smells that you have experienced along the hallway. Rest assured immediate action has been...More

Reviewed 3 weeks ago

Let's start with a few positives. 1. The location (close to the pavilion shopping centre and heaps of restaurants). 2. The food (breakfast & dinner great buffet, amazing selection & room service delicious too). It pretty much stops there. As far as the room was...More

Date of stay: November 2018
Thank Sarah P
Response from GeneralManagerRCKL, General Manager at Royale Chulan Kuala LumpurResponded 3 weeks ago

Dear SarahP, First of all, we would like to say thank you for taking the time to share your feedback with us. We are very delighted to know that you love our location and the choices of food that we have. However, while we wished,...More

Reviewed 4 weeks ago

I had a short stay there but my experience was great. the place offers a variety of food and was spoiled of choice. They also have great services and they are located not far away from the twin towers.

Date of stay: March 2018
Thank Ounamite
Response from GeneralManagerRCKL, General Manager at Royale Chulan Kuala LumpurResponded 3 weeks ago

Dear Guest, Greetings from Royale Chulan Kuala Lumpur, It is great to hear, that you have enjoyed your stay with us. Hope to be at your service again! Sincerely, Kamaruddin Baharin, General Manager

Reviewed 4 weeks ago

We chose the Royale Chulan Kuala Lumpur for its central location, the traditional heritage detailing of the building, and the reasonable rates. The hotel is only a short walk from the city centre. Attractions such as the KL Tower are comfortably walkable. The Pavillion Mall...More

Date of stay: September 2018
3  Thank rvtrvt
Response from GeneralManagerRCKL, General Manager at Royale Chulan Kuala LumpurResponded 3 weeks ago

Dear Guest, Greetings from Royale Chulan Kuala Lumpur. Firstly, thank you for sharing your feedback with us. We really appreciate it. While we wished, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard...More

Reviewed 7 November 2018

Royale Chulan is an olde world style hotel with charm and sophistication. Food was delicious and the service was great. The piano bar and service was excellent. Location great for sight seeing and shopping. The only negative are people smoking - still indoors. Overall a...More

Date of stay: October 2018
1  Thank Vicki S
Response from GeneralManagerRCKL, General Manager at Royale Chulan Kuala LumpurResponded 3 weeks ago

Dear Vicki S, Greetings from Royale Chulan Kuala Lumpur. Thank you for sharing your feedback with us. We are very delighted and honored to know that you love our food, service and the hotel ambiance. Look forward to have you again! Have a great day...More

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Questions & Answers
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maisammir
31 January 2018|
AnswerShow all 7 answers
Response from Shanaka2014 | Reviewed this property |
hi, in there appartment rooms they provide hot plate and microwave, as I remembered correctly but no ovens! you can email hotel for more information... an old hotel but helpful staff.
0
Votes
vanhoff
23 October 2017|
AnswerShow all 5 answers
Response from KJH0363 | Reviewed this property |
I've found No. 7 Jalan SS 16/1, 47500, Subang Jaya, Selangor, which is a shopping centre. I imagine its the same place. This would take 30-40 minutes by car and would cost approximately 90-100 MR in a taxi, maybe cheaper... More
1
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maniyamina
15 August 2017|
AnswerShow all 6 answers
Response from haqin5 | Reviewed this property |
You can ask the question to the supervisor or hotel staff through phone , fax or email on week day . They will reply and explain to you as soon as they receive your question . Thank you
1
Vote
Room Tips
"Chose rooms on upper floors"
Pradeep-Mundotia
2 Nov 2018
Read review
"Room with balcony is slightly bigger"
AliaAMR
8 Oct 2018
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"The hotel is off the busy roads, so all rooms are quiet"
mohdivanh
24 Aug 2018
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"Drinks at the hotel bar can be pretty pricey; go out for food/drinks. The buffet is worth paying for, good..."
chriscS9145ZE
23 Aug 2018
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PRICE RANGE
US$61 - US$98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royale chulan kuala lumpur hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
402
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