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All reviewsbukit bintangpetronas towersstar hotelpavilion mallbreakfast buffetpremier roomhuge bathroomrotihop on hop off busexcellent hotelmin walkfree upgradeclub roomspacious roomsnoodlesgolden triangleearly check
A lovely resort located close to Bukit Bintang Street about ten minutes walk
The hotel reception is spacious and lovely
The breakfast lounge is large and has many varieties
Large swimming pool
The rooms are clean
The service is good
You can sleep quietly and...More
This is a very beautiful hotel, traditional Malay concept. The array of food during breakfast was good, and delicious.Very well located, only a few minutes walk to KLCC and Pavilion, two very well-known and high end shopping places. My only grievances,was, unfortunately the hotel concierge...More
On the day I was due to check-out, the toilet blocked and overflowed. A vomit inducing sight.
It took two calls and 20 minutes for maintenance to arrive and another two calls and a further 20 minutes for housekeeping to clean the bathroom.
This hotel is OK for a business visit. Good base for local amenities.
However it is definitely going downhill from previous stays.
The ice rink is a quirky addition but the pool closes very early.
You have to make sure you chase up the staff...More
Stayed at the Royale Chulan in Jalan Conlay. There is another one in KL near Bukit Bintang. Great hotel with fast check in. The room is spacious. There are quite a few restaurants in the hotel and nice pool area. Not that near to KLCC...More
Response from GeneralManagerRCKL, General Manager at Royale Chulan Kuala LumpurResponded 1 week ago
Dear Zen London,
Warmest regards from Royale Chulan Kuala Lumpur!
Thank you for your feedback and we appreciate you taking your time to write a review.
We hope that you will consider us for your next trip!