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The Regency Hotel Kuala Lumpur

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41 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Madrid, Spain
Reviewed 21 September 2015

We got robbed a bottle of whisky ,cigarretes and some chagers in concierge room while they were setting up the rooms. The treat was the worse, like making us feel guilty. Unrespectable and making us wait in the middle of the lobby. We had to call the police by our own because they try and say nobody answer. The manager...

3Thank Elbirrasa
Reviewed 25 August 2015

This hotel seems already upgrade their standard. The rooms and meals are better than before. even the outside building color also changed. i almost lost because the images is different from the web. the building is gray now. they have very nice decoration when i visited last month. the cute house at the lobby. i think every one should give...

1Thank Mr_V756
Austin, Texas
Reviewed 6 August 2015

Me and my daughter stayed in this Hotel on the 30th July 2015,though i have booked for 4 night but after staying there for a night I have to change this Hotel,First the location is bad,there is a wet market just opposite the hotel,its really smelly,and very difficult to get even a Taxi,the road is always traffic jammed. Reception Hall...

1Thank Sarfaraz812
Johor Bahru District, Malaysia
Reviewed 9 July 2014

This was my 3rd stay but it also the last stay in this hotel. There was very bad experience to stay in this hotel in this time, the air-cond in the room was not functioning even though i called the maintenance to fix, it was still not functioning at last we have to called front desk to sent us the...

1Thank Fion1014
Ipoh, Malaysia
Reviewed 28 June 2014

For the location, its located around 10 minutes walk from Chow Kit Station. Right in front of the hotel there is a wet market. The moment you leave the hotel you will smell the stench. The are does not look safe at night too. Their air-conditioning is so bad that only the lobby and the rooms are working fine. Their...

1Thank BruceYeong
Reviewed 31 May 2014

Pros. Deluxe room r spacious Hotel food from the restaurant are nice Breakfast from the hotel i give B+ Swimming pool well maintained Safe parking provided n free Easy to find malay,mamak n arabic food. walking distance to Sogo n Jalan Tar Cons room aircond are so slow..luckily i manage to change the room jem infront of the hotel due...

1Thank Ikram A
Guangzhou, China
Reviewed 7 February 2014 via mobile

The hotel locates at Chow Kit, from the room windows you can see the Twin Tower and the KL Tower, and it will take you about 10 mins driving to KLCC, which means that the location though not that good still not bad. But the room is terrible - the moment i entered the room which was full of smoke...

1Thank cz3113
Kuala Lumpur, Malaysia
Reviewed 30 December 2012

For a so called 4 stars hotel, I expect better service & quality in every aspects. i hv complained about air-cond and after half an hour, the maintenance guy came and told me that my room is better than other rooms and nothing much he can do about it. Then I had to follow up twice for room service to...

4Thank carza91
Reviewed 19 November 2012

Stayed at the hotel for one night.. The lift seemed to be stuck and very slow because I had to wait nearly 30 minutes to get to my room. The area is not that good and its not advisable to one to venture out at night. The staff at the reception is very uncooperative and it seemed that they had...

2Thank Drwan
Doha, Qatar
Reviewed 9 June 2011

Having landed at KLIA without a prior booking in the city, we got a room at The Regency through one of the information counters at the airport. We were sold by the pictures shown to us and its very good location as from what could be gathered on a map. On arrival at the hotel, check-in was smooth and we...

3Thank huahmad

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  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Located in Kuala Lumpur, near the Chow Kit area, The Regency Hotel Kuala Lumpur offers distinctive luxuries for tourists in this business and commercial hub. Rooms are furnished with LCD TV, IDD phone, and private shower and bath. The hotel also has a grand ballroom, conference rooms, restaurants, and 24-hour security. ... more   less 

Additional Information about The Regency Hotel Kuala Lumpur

Address: 3 Jalan Raja Alang, Kuala Lumpur 50300, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €30 - €39 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Regency Hotel Kuala Lumpur 3.5*
Number of rooms: 311
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Questions & Answers

Questions? Get answers from The Regency Hotel Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request view facing klcc and pool”
 of 5 bubbles cmkhairu77, 4 Jan 2017 | Read review
“Check the room and aircon before moving in”
  • Bedroom - spaciaou
  • City view from room
 of 5 bubbles Doc_sol78, 7 Jan 2016 | Read review
“baños que huelen a cañería, smelly bathrooms. WATCH OUT UR PERSONAL STUFF”
 of 5 bubbles Elbirrasa, 21 Sep 2015 | Read review
“request for upper floor. the view are beautiful”
 of 5 bubbles Mr_V756, 25 Aug 2015 | Read review
“I dont think they have any better room on this Hotel.”
 of 5 bubbles Sarfaraz812, 6 Aug 2015 | Read review
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