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Silka Maytower Hotel, Kuala Lumpur

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Silka Maytower Hotel, Kuala Lumpur
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824 Reviews from our TripAdvisor Community

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Showing 620: English reviews
shah alam
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

room: small and unconvinient performing prayer Facilities: lift should be more faster; parking lift make confusing Location: many attraction in sorrounding Food: so so Seminar room: no emergency exit Musolla: big and convinient

Helpful?
Thank lyaza
SilkaHotelsMsia, General Manager at Silka Maytower Hotel, Kuala Lumpur, responded to this review

Dear Iyaza, Warm greetings from Silka Maytower Kuala Lumpur. Thank you for taking the time to provide your feedback. We sincerely apologise as your expectations as a guest were not met. We have raised this matter internally with our team, and trust that every effort is being made to make improvements for the comfort and satisfaction of our present and... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

We have stayed in Silka Maytower KL many times before and nothing has changed. Very bad customer service. One of the manager was very rude. The rooms were cockroach infested. We changed three different rooms but they were all the same. Non smoking rooms smells of mould and cigarette. The water pressure was low in level 24 and 29. Road... More 

Helpful?
Thank Shal L
SilkaHotelsMsia, General Manager at Silka Maytower Hotel, Kuala Lumpur, responded to this review

Dear Shal L, Warm greetings from Silka Maytower Kuala Lumpur. Thank you for sharing your feedback with us. We are truly sorry to learn that we failed to meet your expectations during your recent stay with us. Indeed, it is unacceptable and rest assured that ongoing programmes are in place to improve on our facility and service. We sincerely apologise... More 

Travellers are raving about these Kuala Lumpur hotels

Chesterfield, United Kingdom
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 weeks ago

This hotel shows pictures on the website that look great but when you see your room, its not nearly so spacious. The bottom of our bed in our double room was so close to the wall you had to actually step on the bed to walk round the bottom, there simply was not enough room for yout legs and body... More 

Helpful?
1 Thank MerliesMum
SilkaHotelsMsia, General Manager at Silka Maytower Hotel, Kuala Lumpur, responded to this review

Dear MerliesMum, Warm greetings from Silka Maytower Kuala Lumpur. Thank you for sharing your feedback with us. We are sorry to learn that perhaps the location of our hotel was not entirely conducive for your stay with us. While our hotel is popular with guests seeking to indulge in shopping for traditional Malay and Indian attire as well as tucking... More 

Sidoarjo, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2016

The 30th floor corner-Deluxe Room was just great, spacious, nice bed and stunning view of KL Tower. No bathtub as seen on online booking picture and the water flow from both shower was very low, I thing they need to upgrade it. Please be prepare to bring your toothbrush and mineral water, because they don't provide it in the room,... More 

Review collected in partnership with Tiket.com

Helpful?
1 Thank Udeeazzer
SilkaHotelsMsia, General Manager at Silka Maytower Hotel, Kuala Lumpur, responded to this review

Warm greetings from Silka Maytower Kuala Lumpur. Thank you for taking the time to provide your feedback. We are happy to know you enjoyed ample space, bed and view of KL Tower in your room. Indeed, there is always room for improvement for a better guest experience moving forward. We hope you will give us a chance to make improvements... More 

1 review
Reviewed 10 October 2016 via mobile

We spent 4 nights and 5 days bed room wer good but breakfast quality was not good Hotel staff was cooperative .Rooms wer excellent.Room service excellent.Wash room excellent neat and clean.but at reception hall lots of mosquitos and when we reached rooms were not ready they gave us room after whole night journey at 2 o clock in afternoon

Helpful?
Thank Agha N
SilkaHotelsMsia, General Manager at Silka Maytower Hotel, Kuala Lumpur, responded to this review

Dear Agha N, Warm greetings from Silka Maytower Kuala Lumpur. Thank you for taking the time to share your feedback. We are pleased to learn you enjoyed your stay with us, and will work on improvements in the areas you've mentioned. We look forward to welcoming you again soon. Sincerely, Henry Loo General Manager, Silka Maytower Kuala Lumpur More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2016 via mobile

Thank you for the fruits upon our bookin and also allowing us for extending the checkout timing. Enjoy my days there. And also to us its a good spot as its easy to go anywhere.. frendly staffs!! thankyou!

Helpful?
Thank Keisha R
SilkaHotelsMsia, General Manager at Silka Maytower Hotel, Kuala Lumpur, responded to this review

Dear Keisha R, Warm greetings from Silka Maytower Kuala Lumpur. We are pleased to learn that you had a pleasant stay with us during your time in Kuala Lumpur. Thank you for taking the time to share your feedback, and we look forward to welcoming you back soon. Sincerely, Henry Loo General Manager, Silka Maytower Kuala Lumpur More 

Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 October 2016 via mobile

I book deluxe room, have a lit of space. Also got a city views. Room are clean. Staff also friendly, fast checking in. The area are near masjid india and walking distance to masjid jamek lrt. Will stay again in future.

Helpful?
Thank Muhammad N
SilkaHotelsMsia, General Manager at Silka Maytower Hotel, Kuala Lumpur, responded to this review

Dear Muhammad N, Warm greetings from Silka Maytower Kuala Lumpur. We are pleased to learn that you had a pleasant stay with us during your time in Kuala Lumpur. Thank you for taking the time to share your feedback, and we look forward to welcoming you back soon. Sincerely, Henry Loo General Manager, Silka Maytower Kuala Lumpur More 

1 review
Reviewed 3 October 2016 via mobile

Stayed at room 3011 level 30. Corridor is not properly clean. Bed sheet smells. Receiption dnt know how to smile. It seems like level 30 has not been occupied for a period of time. Will not reccomend this hotel to family n frens

Helpful?
Thank Shamsul S
SilkaHotelsMsia, General Manager at Silka Maytower Hotel, Kuala Lumpur, responded to this review

Dear Shamsul S, Warm greetings from Silka Maytower Kuala Lumpur. Thank you for taking the time to provide your feedback. We are sorry to learn of your recent experience and that your expectations as a guest were not met. We have raised this matter internally with our team, and trust that every effort is being made to make improvements for... More 

Level Contributor
59 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 September 2016 via mobile

Place is really not worth the money. Not a great location, mould in the room, ridiculously expensive for all services (e.g. Laundry), slow internet. Plenty of better places around. Staff were nice though.

Helpful?
Thank Liam C
SilkaHotelsMsia, General Manager at Silka Maytower Hotel, Kuala Lumpur, responded to this review

Dear Liam C, Warm greetings from Silka Maytower Kuala Lumpur. Thank you for taking the time to provide your feedback. We are sorry to learn of your recent experience and that your expectations as a guest were not met. Trust that every effort is being made to make improvements for the comfort and satisfaction of our present and future guests.... More 

Geneva, Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2016 via mobile

The hotel is quite ok but the staff are missing communication. We were complaining about minors things but it never get sets. So after a while we've given up calling them. The hotel location is good no far away from little India which was very handy regarding restaurants and good foods.

Helpful?
Thank Nassim N
SilkaHotelsMsia, General Manager at Silka Maytower Hotel, Kuala Lumpur, responded to this review

Dear Nassim N, Warm greetings from Silka Maytower Kuala Lumpur. Thank you for your feedback. We are sorry to learn of your recent experience and that your expectations as a guest were not met in some areas. Trust that every effort is being made to make improvements for the comfort and satisfaction of our present and future guests. We hope... More 

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Near Silka Maytower Hotel, Kuala Lumpur

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Silka Maytower, Kuala Lumpur is located in central Kuala Lumpur. The hotel is within walking distance to Merdeka Square, KL Tower, Central Market, Chinatown, the Petronas Twin Towers, Lake Garden and Sogo, making it an ideal base accommodation for exploring Malaysia's most popular tourist attractions, historical, modern and natural sights, shopping, street food, fine dining, and local communities. Silka Maytower Hotel & Serviced Residences enjoys easy access to public transportation with the Masjid Jamek LRT Station and Dang Wangi Monorail being just a 5-minute walk away. With 193 rooms and suites, the hotel provides affordable accommodation for families, business and leisure travellers. ... more   less 

Additional Information about Silka Maytower Hotel, Kuala Lumpur

Address: 7 Jalan Munshi Abdulah, Kuala Lumpur 50100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: €31 - €48 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Silka Maytower Hotel, Kuala Lumpur 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Maytower Kuala Lumpur Hotel Kuala Lumpur
Maytower Hotel Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Silka Maytower Hotel, Kuala Lumpur staff and other travellers.
4 questions
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Kuala Lumpur, Malaysia
over a year ago

See all questions (4)

Questions? Get answers from Silka Maytower Hotel, Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room where you can walk around the bed as we had to climb over the bed to ghet to the dressing area and bathroom!”
 of 5 bubbles MerliesMum, 4 Nov 2016 | Read review
“Towards the lobby side”
 of 5 bubbles 750rajkrs, 22 Jul 2016 | Read review
“if rooms are bigger better or if single person is occupying room better remove second bed which will give more space.”
 of 5 bubbles 276sushilkumarb, 12 Jul 2016 | Read review
“Deluxe twin room is spacious. Standard room still acceptable”
 of 5 bubbles emazsudin, 17 May 2016 | Read review
“prefer rooms above 20th Floor facing KL Tower , Beautiful view of KL tower from 24th Floor . My rooms were 2424 & 2425”
  • KL TOWER
  • Standard Room
  • Standard Room
 of 5 bubbles Masonivibes, 28 Mar 2016 | Read review
5 of 5
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