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Cross Hotel Osaka

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Traveller (709)
Room & Suite (384)
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Overview
  • Excellent56%
  • Very good35%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“namba station”(121 reviews)
“great location”(137 reviews)
“glico man”(21 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from Cross Hotel Osaka
Special Offer: Special rates with gift
Hotel deals
Offers from Cross Hotel Osaka
Special Offer: Special rates with gift
Hotel deals
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Reviews (1,573)
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766 results
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437
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56
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437
249
56
10
14
Show reviews that mention
All reviewsnamba stationgreat locationglico manbig bathtubwet roomentertainment districtgreat bathroomdon quixotestreet foodbath and showerboutique hotelgood sizeminute walkdouble roomjapanese standardsnon smoking roomdotonbori area
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1 - 5 of 766 reviews
Reviewed 2 days ago

The Cross Hotel is so well located in the main foodie and shopping area of Osaka. Public transport is easy and accessible and it's a reasonably priced cab ride from Osaka station. The rooms were a good size for Japan. There was 2 of us...More

1  Thank Andrea W
Hotel's Favourite
Reviewed 2 January 2018

Very nice boutique hotel. Excellent location, walking distance from Namba station by Expit from Kansai airport. Room is good size and well maintained. Excellent bathing room and good water pressure. Service of hotel is excellent, especially Ms Lin who is very patient to make phone...More

1  Thank LDLDLD
Response from CROSS_Osaka, Front Office Assistant Manager at Cross Hotel OsakaResponded 5 January 2018

Dear Valued Guest, Thank you very much for choosing Cross Hotel Osaka and for taking the time to share your review about your recent stay. We also would like to thank you for your great comments about our staffs, especially Lin. Your great comments about...More

Reviewed 3 days ago

My girlfriend and I booked the Cross Hotel for 3 nights expecting a decent quality 4-star hotel. We had been travelling around Japan for 3 weeks and had been staying in the likes of the Mitsu-garden. Unfortunately the Cross hotel only had smoking rooms avaliable...More

Thank Joe K
Response from CROSS_Osaka, Manager at Cross Hotel OsakaResponded yesterday

Dear Valued Guest Thank you very much for choosing Cross Hotel Osaka and for taking the time to provide your review about your recent stay. However, we sincerely apologize that you had such a disappointing visit because of our room cleanliness and maintenance. I have...More

Reviewed 1 week ago

Overall the location is great for shopping as you can easily pop back to drop off you stuff then continue. The hotel room provides all the amenities you'll need, even pajamas. The bathroom is excellent where the basin and toilet were separated from the bath/shower....More

Thank eLasticbarbie
Response from CROSS_Osaka, マネージャー at Cross Hotel OsakaResponded 6 days ago

Thank you very much for choosing Cross Hotel Osaka and for taking the time to share your feedback. We are happy to know that you liked the location and our bathroom. However, we sincerely apologize for the toilet smell and the mattress. We will refer...More

Reviewed 1 week ago

You probably know about the great location etc. So I'll stick to the inside of the place. First, the hotel staff -- lovely, helpful, speak fairly good English, could tell me straightaway the various options for getting to the airport. Helped with our luggage and...More

Thank A_Tan
Response from CROSS_Osaka, フロント オフィス マネージャー at Cross Hotel OsakaResponded 1 week ago

Dear Valued Guest, Thank you very much for choosing Cross Hotel Osaka and for taking time to share your feedback about your recent stay. We are happy to hear that you liked the location and satisfied with our service. However, we sincerely apologize for the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$131 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Osaka
#9 Luxury Hotel in Osaka
#21 Business Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$131 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Osaka
#9 Luxury Hotel in Osaka
#21 Business Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (709)
Room & Suite (384)
Dining (39)
Pool & Beach (1)
Amenities (3)
Questions & Answers
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EveAS
3 June 2018|
AnswerShow all 3 answers
Response from Econoclast1785 | Reviewed this property |
Not really. A hot water kettle and coffee bags....but no Nespresso machine or similar. Haven't come across any coffee maker in a Japanese hotel.
2
Votes
puahph
24 April 2018|
AnswerShow all 3 answers
Response from no_444 | Reviewed this property |
Yes there was a safe in the room but it was fairly small. A large laptop would not fit. Our safe worked.
1
Vote
Room Tips
"If you are a non-smoker avoid the smoking rooms at all costs"
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"The 9th floor was quiet."
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"Ask for a room at the back to avoid noise problems."
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"Get a room not facing the street, if that's possible."
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