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It’s not the first time we stay there. Each time the staff is great, very helpful, professionnal.The hotel is in a very good area, near everything( shopping, train station or subway)
The rooms are very clean and comfortable with all you need.
The buffet breakfast...More
Very nice boutique hotel. Excellent location, walking distance from Namba station by Expit from Kansai airport.
Room is good size and well maintained. Excellent bathing room and good water pressure.
Service of hotel is excellent, especially Ms Lin who is very patient to make phone...More
Response from CROSS_Osaka, Front Office Assistant Manager at Cross Hotel OsakaResponded 5 January 2018
Dear Valued Guest,
Thank you very much for choosing Cross Hotel Osaka and for taking the time to share your review about your recent stay.
We also would like to thank you for your great comments about our staffs, especially Lin. Your great comments about...More
Modern hotel with pleasant rooms. It is in a very central location and it is easy to reach all local attractions. The breakfast was excellent with numerous options and an a la Carte menu included. The staff were very friendly and helpful. We would definitely...More
Stayed 3 nights at the Cross Hotel.
The hotel is located right amongst the action in Namba/Dotonburi, with plenty of easy access to transportation.
Staff are friendly and check in easy- they are more than happy to mind your bags if arriving early.
Had 3-nights stay in this hotel.
Firstly, this hotel really wins by its location. The moment you step out of this hotel, it’s Dotonbori, which is awesome.
The hotel staff were really friendly and helpful and spoke good English. My husband was having a fever...More
Response from CROSS_Osaka, マネージャー at Cross Hotel OsakaResponded 3 days ago
Dear Valued Guest,
Thank you very much for staying at Cross Hotel Osaka and for taking the time to share your review.
It is a pleasure to read that you were able to take advantage of our central convenient location.
We are very glad to...More
Response from Immaculada Y | Reviewed this property |
My husband and I stayed there with our three year old. The rooms are slightly bigger than other hotels in Japan, but it might be cramped for you and your 8 year old. As for the charge, I believe some hotels in Japan charge... More
My husband and I stayed there with our three year old. The rooms are slightly bigger than other hotels in Japan, but it might be cramped for you and your 8 year old. As for the charge, I believe some hotels in Japan charge additional fees for children above 3, so perhaps that’s the reason why the price is slightly more expensive when you select the room for the three of you. Also check if there are meals included in your selection since the price could really increase if a child is added. It would best to send the hotel an email and confirm with them your query.