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1-1-111 Sakurajima, Konohana-Ku, Osaka 554-0031 Osaka Prefecture
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Traveller (1482)
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Panoramas (13)
Room & Suite (414)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Universal Port
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 500 hotels in Osaka
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
HOTEL UNIVERSAL PORT is an official hotel of Universal Studios Japan™, located in Osaka ( Osaka Bayside ), close to Universal Studios Japan™ and Osaka Aquarium Kaiyukan. Our room space is No.1 in the area and Wi-Fi use is complementary free.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Conference facilities
Foot massage
24-hour security
Baggage storage
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Vending machine
Full body massage
Massage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
English, Japanese, Korean
2159Reviews53Q+A70Room tips

Reviews
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Eicho A wrote a review Jul 2022
1 contribution
Hotel facilities are good, amenities are relaxing, cleaning is great, temperature control and air conditioning is quite and stable. It’s quite near UFJ, and Universal Studio Town where foods are available. Car parking is just next door. Vending machine (but only alcohol beverages, they should have non-alcohol and water) on each floor. Lockers on ground floor. Breakfast and dinner, in room dining available. We enjoyed very much.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Parking charge ¥3,000 per day. Convenience store at ground floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from UniversalPort Marketing-department, マーケティング at Hotel Universal Port
Responded 26 Jul 2022
We were delighted to see that you had enjoyed your time and appreciate for 5-star review of your experience at Hotel Universal Port, which is a source of great encouragement to us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patrick W. wrote a review Jun 2022
1 contribution
Hotel Universal Port is an outstanding hotel with outstanding services. First, we booked this hotel on a last-minute whim and found their rates to be extremely reasonable. We arrived at the hotel prior before our room was ready and allowed us to “pre-check-in” and held our luggage for us. When we returned from the park, when we went to retrieve our luggage, they handed us our room keys and informed us that our luggage was already in the room. Additionally, I also utilized their laundry service to clean up my travel outfit and their laundry service was fast and affordable. Second, the hotel, while not located directly on the City Walk, is located within an extremely short walking distance of the Universal City JR station, the ferry, the City Walk, and the park entrance making it convenient not just for Universal Studios Japan, but also for the other surrounding sights and attractions. Purchasing a second day-pass for the family was also extremely convenient as the hotel has a ticket counter in the lobby. Third, with the City Walk so close, there are tons of food options nearby, but the hotel does have a nice room service selection. There is also the Rex Mart in the lobby that has drinks, souvenirs, and a good selection of daily life items, like sunscreen, toothpaste, etc. Lastly, travel from, and to, the Kansai Airport was easy, but required a couple transfers between rail lines. We’re already planning our next stay.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from UniversalPort Marketing-department, マーケティング at Hotel Universal Port
Responded 29 Jun 2022
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We look forward to seeing you soon on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
globetrotterswannebe wrote a review Jan 2022
Okinawa Prefecture, Japan182 contributions177 helpful votes
We stayed here recently with family of 4 ( 2 young kids of 10 and 7 yo) during a recent visit to Osaka. Our primary focus was Universal, although we only visited Universal for several days and did some other excursions. We found the hotel to be a great stay and would highly recommend it. It's all about location here as hotel is a 5-10 minute walk to Universal front gate and across the street is the subway/train station to explore all of Osaka and also Universal Street Walk. Hotel was very clean and although I'm not a fan of big corporate hotels, this stay felt more family oriented. They have a Lawson's downstairs which was great. We opted to pay for their breakfast which was good. Stay was expensive however and I think we paid over $400 USD per night.... so you get what you pay for..... Room was large with big bathroom. Came with fridge and safe. Highly recommend this hotel on your next stay.
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Date of stay: December 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from UniversalPort Marketing-department, マーケティング at Hotel Universal Port
Responded 17 Jan 2022
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. I am very pleased that you have liked us. I am happy if you can use the hotel again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
foofighter1981 wrote a review Oct 2021
Tokyo, Japan44 contributions84 helpful votes
My friend and I noticed that online tickets to USJ had sold out a week before our trip. Rather than risk buying tickets in the morning, we looked for hotel + ticket packages on Rakuten Travel and found this place. I was pleasantly surprised at the value we got out of what we paid-- as they would say in Japanese this place has good "cost performance." We had a 2 twin bed room which was modern and very spacious. The bathroom was quite large too especially for Japanese standards. There was a long sofa against the big window that was good for relaxing, but since this hotel is mostly for leisure there was no desk/chair setup to really get any work done. The hotel is super close to both the station and the park, but if you're going to hotel from the station take the street side exit from the station instead of going through Citywalk. If you do go through Citywalk it will be a bit of a long walk. The park entrance is about a 5 minute walk as well so very close. We didn't try any of the restaurants or shops nor did we use any of the facilities, but everything looked quite good. Maybe next time.
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Date of stay: October 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from UniversalPort Marketing-department, マーケティング at Hotel Universal Port
Responded 31 Oct 2021
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ben wrote a review Jun 2020
1 contribution
Here is very convenient that it's just right beside the USJ, only 2 minutes long that you can get. When the sun goes down, the nightscape is really stunning that I just can't forget it. The most important thing is , dishes it offers, which are totally can be called delicacies. We lived there for three days, but we were not stay in USJ area that long. The second day, we went to take the JR line to get a shopping district near by, and had a wonderful shopping day then. What a unforgettable memory.
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Date of stay: July 2019
Value
Service
Sleep Quality
Room Tip: It's really good for your family come together.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 森下 友保, マーケティング at Hotel Universal Port
Responded 3 Jun 2020
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nancy H wrote a review Mar 2020
1 contribution
This place was gorgeous and I would totally go here again. I like the scenery and the the view was amazing. I would recommend this place to others. This place was a staycation that was very relaxing. I would totally come back to this place.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 森下 友保, マーケティング at Hotel Universal Port
Responded 16 Mar 2020
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to promote better service in the future. We sincerely look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2016Chua wrote a review Dec 2019
Singapore, Singapore193 contributions45 helpful votes
This is our second visit. The hotel is well maintained. Room size good enough for family of 4 comfortably. Walking distance to the train station to Osaka. Very close to universal studio and restaurants.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from 森下 友保, マーケティング at Hotel Universal Port
Responded 16 Mar 2020
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Baroosey wrote a review Dec 2019
Sydney, Australia307 contributions147 helpful votes
This is a decent family hotel conveniently located 5 - 8mins walk from Universal Studios and City Walk/ station. Rooms were small and basic. We had 2 rooms for our family of 4 but there are other room combination options available. The Minion theme reception area was cute and the staff always presentable and friendly. The rooms were quiet and we had a view of universal studios and even got to see some fireworks in the distance. The beds and pillows were not to my liking. I think they need more supportive pillows and a pillow top for the bed. However, I guess everyone has different needs. Free wifi Internet was fast and reliable during my stay. There is also a coin laundry at the hotel which I did not use. The ferry to the Aquarium and Tempozan departs directly from the port behind the hotel. It was a nice day out for the family. Next time, I think I will choose a hotel located at City Walk to see if their beds are any better... Having said that, Universal Hotel Port is still a very good affordable option for the area.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from 森下 友保, マーケティング at Hotel Universal Port
Responded 16 Mar 2020
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hin99 wrote a review Dec 2019
Singapore, Singapore305 contributions207 helpful votes
It was a good design theme hotel, near to USJ also! can have both port view or theme park view. the staffs was mostly young and friendly individual, and they provide very good service when we got request for some items / information. recommend to stay if you wish to spent less and have a good hotel while enjoy the theme park!
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Date of stay: December 2019
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from 森下 友保, マーケティング at Hotel Universal Port
Responded 9 Mar 2020
Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
516simi wrote a review Dec 2019
Abu Dhabi, United Arab Emirates12 contributions14 helpful votes
We have stayed in Universal port hotel after our visit to universal studio, great location, fabulous food with many varieties and super hospitality by the staff. very easy excess to universal studio and the train stations. i recommend the all inclusive option as it is wort every penny. plenty of amenities provided for guests. cant wait to visit this place again.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 森下 友保, マーケティング at Hotel Universal Port
Responded 9 Mar 2020
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$68 - US$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
universal port hotel, universal port osaka
LOCATION
JapanKinkiOsaka PrefectureOsakaOsaka Station / Umeda
NUMBER OF ROOMS
600
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Frequently Asked Questions about Hotel Universal Port
Which popular attractions are close to Hotel Universal Port?
Nearby attractions include Universal Studios Japan (0.6 km), Universal City Walk Osaka (0.2 km), and Osaka Takoyaki Museum (0.3 km).
What are some of the property amenities at Hotel Universal Port?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Universal Port?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Universal Port?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Universal Port?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Universal Port?
Conveniently located restaurants include Hard Rock Cafe, Popcorn Papa, and Bubba Gump Shrimp Co. Osaka.
Are any cleaning services offered at Hotel Universal Port?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Hotel Universal Port?
The staff speaks multiple languages, including English, Japanese, and Korean.
Are there any historical sites close to Hotel Universal Port?
Many travellers enjoy visiting Sumiyoshi Taisha Shrine (7.7 km), Osaka City Central Hall (6.8 km), and Osaka Prefectural Nakanoshima Library (6.7 km).
Does Hotel Universal Port have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hotel Universal Port accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.