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Hilton Osaka

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Hilton Osaka
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1,758 Reviews from our TripAdvisor Community

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Showing 926: English reviews
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Hong Kong, China
Reviewed today NEW

It was raining on the day we arrived, we took the bus limousine from the airport and it was within walking distance to the hotel from where we got dropped off. The reception staff was exceptionally helpful and friendly, and spoke very good English. The room and bathroom was typical of those in Japan, so acceptable. Having travelled so much,...

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Helpful?
Thank MLB1001
London
HOTEL’S FAVOURITE REVIEW
Reviewed 29 August 2016

I am a Diamond HHonors member and know many of the Hiltons. In general I would class them in the lower echelons of the Five Star Hotel group. The Hilton in Osaka is the best I have stayed in and stands well above the others I have experienced. With one exception (see later) everything about the hotel was pleasing. From...

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1Thank GBSLondon
About Hotel's Favourite Review
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you very much for taking the time to provide us with your valuable feedback. Thank you also for having taken the time to provide your constructive feedback, particularly in reference to room quality and executive lounge experience. I am happy to learn that you enjoyed your recent stay and have taken note of the comment in reference to food...

London, United Kingdom
Reviewed yesterday NEW

We stayed here as part our honeymoon - it was a great location for visiting Hiroshima, Kyoto, and the rest of Osaka. The staff were brilliant particularly Nathan who helped us with direction and also hints and tips of what to see and how to get there. The rest of the staff were fantastic making us very welcome and helping...

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Thank Beth C
tokyo
Reviewed 4 days ago NEWvia mobile

I travel to Osaka periodically for business. I stay in the Hilton. This time round I was struck by the slipping standards and lack of effort. Although we had booked a double some weeks ahead there was none available. I was told it would be a twin (pointless for business travelers who make up most of the hotels guests right?)...

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Thank tokyojoe22
Vancouver
Reviewed 6 days ago NEW

Stayed at the Hilton Osaka twice recently, once just for one night and a second time later in the week for 3 nights. The location of the hotel is superb. The airport bus from Itami Airport drops off right behind the hotel and the airport bus to Kansai airport departs less than a block away from the front entrance of...

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1Thank VancTraveller
san diego
Reviewed 1 week ago

We are a group of 14, from 10 years old to 81. All are satisfied! Booked the hotel during Hilton flash sale. Convenient location, great service, friendly and helpful staff. Great value! Highly recommended.

Review collected in partnership with Hilton Hotels & Resorts
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Thank esamya
Seoul
Reviewed 1 week ago

The hotel located on central Umeda, Osaka. And you can reach this hotel & related area by Airport limousine bus directly. At most high floor, you can see panoramic view of Osaka sky line. House keeping (clean) service is very good and gentle, also you can see like new condition room every day. All major department store like Hankyu, Hanshin,...

Review collected in partnership with Hilton Hotels & Resorts
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Thank yeongpyoh
Honolulu, Hawaii
Reviewed 1 week ago

Another wonderful stay at Hilton Osaka... from the bell staff to the restaurant staff, so very professional and pleasant. Room was great, food was very memorable... tried the workout facilities, which were very accommodating... will be back again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ioane
San Francisco, California
Reviewed 2 weeks ago via mobile

Last month I stayed at the Hilton Osaka hotel for the first time. When I arrived I was not very happy because my company's travel policy changed and I could no longer stay at my favorite hotel in Grand Front Osaka. However I was soon was assisted by Hilton staff member Ms Ryoko Morishita when I tried to find my...

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1Thank rkeaney1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We constantly strive to serve our guests in ways that cater to their needs, and we are very happy that our team members were able to make your stay comfortable. We hope you will choose to...

Minneapolis, Minnesota
Reviewed 2 weeks ago

The Hilton Osaka is located right across the street from the south central gate of the Osaka (Umeda) Station. It is also located directly east Osaka Ritz-Carlton hotel (and the expensive shopping in that complex) and about 10 miles south of the Itami Airport. The airport is a short 25 minute taxi ride when there is no traffic. I stayed...

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1Thank rockyjoe
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for your laudatory comments on our hotel. I am happy to learn that you enjoyed your recent stay as well as the many facilities accessible in close proximity from our hotel. Set in the heart of Osaka's business district and just one hour from Kansai airport, the Hilton Osaka hotel is conveniently located for both business and leisure...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Checker's
Checker's
Cuisines: International, Grill, Pizza
Genji
Genji
Cuisines: Sushi, Japanese, Asian, Steakhouse, Seafood
Windows on the World
Windows on the World
Cuisines: Bar, Italian, Pub, Wine Bar
Dynasty
Dynasty
Cuisines: Chinese
The In Place
The In Place
Cuisines: Indian, Bar, Pub, Wine Bar, Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in the business and entertainment area, the Hilton Osaka hotel is linked to one of Osaka's largest shopping malls. Admire the views from Windows on the World restaurant or the Executive Lounge. Unwind in the gym, pool or relaxation salon. The hotel is 3 miles from Universal Studios Japan and 1 hour from Kansai airport. ... more   less 

Additional Information about Hilton Osaka

Address: 1-8-8 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: €198 - €455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Osaka 4*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline, JAPANiCAN, Hilton EMEA, Ctrip TA, Agoda, Rakuten and Cheap Tickets so you can book your Hilton Osaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Osaka Hotel Osaka
Hilton International Osaka
Osaka Hilton International
Hotel Style:
#5 Spa Hotel in Osaka
#6 Business Hotel in Osaka
#11 Luxury Hotel in Osaka
#13 Family Hotel in Osaka
#19 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Osaka staff and other travellers.
29 questions
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Questions? Get answers from Hilton Osaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are in the rooms facing the front of the hotel across to Osaka station.”
 of 5 bubbles VancTraveller, 21 Feb 2017 | Read review
“the view of the station is nice.”
 of 5 bubbles StuntScotty, 3 Feb 2017 | Read review
“King Tower Suite is luxuriously appointed”
  • Size of King Tower Suite versus normal rooms
  • Large walk-in ensuite for King Tower suite
  • View from Master room of King Tower Suite
  • King Tower Suite - luxury defined
  • Bathroom with double his & her wash basin
  • Facing North towards Sky building
  • nice comfy room
  • King bed in King Tower Suite
 of 5 bubbles dunkinky, 31 Jan 2017 | Read review
“Club guest may request for the floor below the lounge as there is a staircase going up directly.”
 of 5 bubbles Irisie, 23 Jan 2017 | Read review
“Nice hotel for family trips.”
 of 5 bubbles customer5275, 23 Jan 2017 | Read review
5 of 5