We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel New Hankyu Osaka

Overview
1-1-35 Shibata, Kita-ku, Osaka 530-8310 Osaka Prefecture See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
3.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (1,241)
Filter reviews
365 results
Traveller rating
35
159
114
38
19
Traveller type
Time of year
LanguageEnglish
More languages
35
159
114
38
19
Show reviews that mention
All reviews kansai airport umeda station limousine bus breakfast set cake shop excellent location well located hotel buffet breakfast hotel room is business trip walking distance vending machine pleasant stay restaurants and shops japan standards hotel staff shopping district
FilterEnglish
Updating list...
1 - 5 of 365 reviews
Reviewed yesterday via mobile

The hotel room was as cold as outdoors... traveled with elderly parents and they placed us in a room farthest from elevator. Very inconvenient for my parents. They did not offer wheelchair after my father fell and injured his leg. Never again.

Date of stay: December 2018
Thank Mimes27
Reviewed 2 weeks ago via mobile

I choose this hotel because of the location. I’m traveling with young children and elderly and I got an early morning flight to catch, the airport limousine bus stop outside the hotel makes it ideal for me. However the hotel room is tiny even for...More

Date of stay: November 2018
Thank V5938OXgracel
Response from Guide810526, Manager at Hotel New Hankyu OsakaResponded 2 weeks ago

Thank you for staying at our Hotel New Hankyu Osaka. We are grateful to hear your compiment about our hotel's location. We will try to prepare the room that you want if available so feel free to contact us anytime. We are looking forward to...More

Reviewed 3 weeks ago via mobile

Experience the worst check-in in osaka Definately won't recommend for stay even through the location is nice. Spoilt the whole day. Appreciate if the staff can get in touch with me for more information regarding the service.More

Date of stay: November 2018
Thank Johnkoh75
Response from Guide810526, Manager at Hotel New Hankyu OsakaResponded 2 weeks ago

Thank your for staying at our Hotel New Hankyu Osaka. Also thank you for taking time to share your comment about our hotel. We sincerely apologize for the unpleasant while staying at our hotel. Taking your comment sincerely, we will try to improve this problem....More

Reviewed 5 November 2018

good location at uemda station easy to acces with luggage big shopping malls around not as noisy as the city center room is not big like other japan hotel (no surprised) but clean and simple enough super value for money based on location itself

Date of stay: December 2017
Thank NadiaC2968
Reviewed 2 November 2018 via mobile

First time here, hotel located just right next to the department store, perfect! Booked a cheap room so I don’t expect anything. If u wanna know, it’s aged, no view and super small bathroom. I believe an expensive room should be much better.

Date of stay: November 2018
3  Thank Adam_CWT
View more reviews
About
Description
Since we're in a central location right next to a station, our hotel is ideal for both business and leisure. To make your experience with us even better, we have an array of restaurants and bars, festive More party rooms, and even a chapel, all in this urban-style hotel. And if you have any special requests, we're always here to answer to them. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
961
Price range
US$92 - US$258 (Based on Average Rates for a Standard Room)
Location
Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
961
Price range
US$92 - US$258 (Based on Average Rates for a Standard Room)
Location
Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Photos
Traveller (432)
Room & Suite (188)
Dining (90)
Business Centre & Event Rooms (3)
Nearby
Nearby HotelsSee all 392 nearby hotels
Hotel Landmark Umeda
114 reviews
.19 km away
Hotel Vischio Osaka by Granvia
46 reviews
.26 km away
Hotel New Hankyu Annex
468 reviews
.30 km away
Hotel Granvia Osaka
1,653 reviews
.30 km away
Nearby RestaurantsSee all 36,605 nearby restaurants
Matsubasohonten
50 reviews
.08 km away
Densetsu no Sutadonya Yodobashi Umeda
28 reviews
.07 km away
Coffee House Rainbow
14 reviews
.08 km away
Kyoto Katsugyu Umeda
10 reviews
.03 km away
Nearby AttractionsSee all 2,570 nearby attractions
Grand Front Osaka
474 reviews
.23 km away
Kitamuki Jizoson
24 reviews
.05 km away
Hankyu Umeda Main Store
305 reviews
.18 km away
Hankyu Tourist Center Osaka Umeda
7 reviews
.12 km away
Questions & Answers
Ask a question
26judithr
19 November 2018|
Answer
Response from NadiaC2968 | Reviewed this property |
yes as i remember
0
Votes
angel_pbto
17 September 2017|
Answer
Response from Travis M | Reviewed this property |
There is one in your room yes
0
Votes
Room Tips
"Higher floors with view of river are best"
607pascalb
22 Jul 2018
Read review
"Double rooms very small."
Berty_Blue
14 May 2018
Read review
"Even if you ask for a non smoking room, your room will probably smell like a smoking room"
AdrianDan18
21 Jan 2018
Read review
"Traveler big luggage from Osaka Stn can use lift in the mall opposite bridge, or underground towards..."
YING_ING
2 Jan 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing