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The Westin Osaka

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1,066 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Texas
Reviewed 1 February 2017

The Westin Osaka makes an impression even before entering the lobby. From its highly attentive staff welcoming you to the hotel from the very moment you pull into the facility to the very end when you leave, we found every Westin employee ready with a smile and bow during our stay. We stayed in room 703 which is one of...

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1Thank Mike C
Narre Warren, Australia
Reviewed 26 January 2017 via mobile

Brilliant sized rooms, comfortable beds, amazing views, access to the executive lounge for afternoon tea and cocktails certainly was brilliant. All staff encountered were brilliant in terms of their service and they always attempted to engage the guests in a heartfelt and genuine way. Special mention to the staff at the executive lounge for providing tips on our stay and...

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Thank BenL94
Reviewed 23 January 2017 via mobile

The room is perfect. Its quite big also. Breakfast menu is average. I expect to have a nice breakfast menu when staying in any Japan's hotel. Location is a bit far from the tourist area. I still recommend this hotel when I come back to Osaka due to its value for money.

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1Thank Hasby J
Singapore, Singapore
Reviewed 17 January 2017

Staff was extremely courteous and helpful. Coming up the escalator in search of the lobby a clerk crawled through under her counter to meet me and point me in the right direction, 2 steps back to go down. At the bottom of the escalator a bellboy came up to me, escorted me to the front desk and stayed with me...

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Thank Yuan_Jingee
Shanghai, China
Reviewed 12 January 2017

The hotel staff was nice and helpful and service was great. The hotel is well located for easy access to shops, train stations and famous night view place. The lady's floor are extremely impressive and well designed. A great experience of staying with the hotel.

Review collected in partnership with this hotel
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Thank 649cathy
Singapore, Singapore
Reviewed 10 January 2017 via mobile

I have stayed at this hotel more than 100 times so every time I go and stay here I feel like coming back home. The rooms are always bigger than average and quality, service, interior, exterior, food etc. are also one of the best in Osaka.

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1Thank masanorik44
San Diego, California
Reviewed 8 January 2017

big room with a beautiful view. loved the decor and the size of bathroom was huge. My favorite brand moschino is right outside the hotel made the location great. And they offer shuttles to the metro station which kinda makes it easy to get to the station or back to the hotel.

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Thank gurbeerocks
Reviewed 6 January 2017 via mobile

Wanted to finish our trip on a high so booked an executive room at the Westin Osaka and it definitely met all expectations. The hotel is very nicely presented and service is impeccable. Definitely helped that all staff spoke English well. Our room, on the 29th floor, was the largest by far this trip with gorgeous city views. The double...

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1Thank Chi Hung L
Reviewed 4 January 2017

To begin, I am an SPG Gold member, not Platinum but still not nothing either. I've stayed at this hotel 2 out of 3 times visiting Osaka and all of them were leisure stays. To start off, the good thing about this hotel is that the 2 bed rooms are double beds. To many Americans, this may sound weird that...

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3Thank Kevin L
Reviewed 2 January 2017 via mobile

One of the better Westins I've stayed at as an SPG platinum member. Definitely recommend this high quality yet affordable stay to any travellers looking to explore Osaka. The breakfast buffet is recommended for the quaint koi pond and garden view.

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Thank Jeff W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Amadeus
Amadeus
Cuisines: Italian, International
Lobby Lounge
Lobby Lounge
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Osaka

Address: 1-1-20 Oyodonaka, Kita-ku, Osaka 531-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: €164 - €404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Osaka 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
The Westin Osaka Hotel Osaka
Westin Osaka
Osaka Westin
Hotel Style:
#6 Spa Hotel in Osaka
#13 Luxury Hotel in Osaka
#16 Family Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Osaka staff and other travellers.
23 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor rooms have a nice view over the city”
 of 5 bubbles 524jamesd, 17 Mar 2017 | Read review
“Try and get a free upgrade to corner suite”
 of 5 bubbles Drivinghomeforxmas, 20 Feb 2017 | Read review
“703 for a Japanese experience.”
 of 5 bubbles nerdilingus, 1 Feb 2017 | Read review
“it doesn't matter”
 of 5 bubbles kevinlL1240MG, 3 Jan 2017 | Read review
“Corner suites on upper floors are worth the extra money.”
  • Umeda side view from corner suite 21st floor
  • River side view from corner suite 21st floor
 of 5 bubbles KuK_Traveler, 31 Dec 2016 | Read review
5 of 5