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The Westin Osaka

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1,041 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Reviewed yesterday NEWvia mobile

The room is perfect. Its quite big also. Breakfast menu is average. I expect to have a nice breakfast menu when staying in any Japan's hotel. Location is a bit far from the tourist area. I still recommend this hotel when I come back to Osaka due to its value for money.

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Helpful?
Thank Hasby J
Singapore, Singapore
Reviewed 1 week ago NEW

Staff was extremely courteous and helpful. Coming up the escalator in search of the lobby a clerk crawled through under her counter to meet me and point me in the right direction, 2 steps back to go down. At the bottom of the escalator a bellboy came up to me, escorted me to the front desk and stayed with me...

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Thank Yuan_Jingee
Shanghai, China
Reviewed 1 week ago

The hotel staff was nice and helpful and service was great. The hotel is well located for easy access to shops, train stations and famous night view place. The lady's floor are extremely impressive and well designed. A great experience of staying with the hotel.

Review collected in partnership with this hotel
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Thank 649cathy
Singapore, Singapore
Reviewed 2 weeks ago via mobile

I have stayed at this hotel more than 100 times so every time I go and stay here I feel like coming back home. The rooms are always bigger than average and quality, service, interior, exterior, food etc. are also one of the best in Osaka.

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Thank masanorik44
San Diego, California
Reviewed 2 weeks ago

big room with a beautiful view. loved the decor and the size of bathroom was huge. My favorite brand moschino is right outside the hotel made the location great. And they offer shuttles to the metro station which kinda makes it easy to get to the station or back to the hotel.

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Thank gurbeerocks
Reviewed 2 weeks ago via mobile

Wanted to finish our trip on a high so booked an executive room at the Westin Osaka and it definitely met all expectations. The hotel is very nicely presented and service is impeccable. Definitely helped that all staff spoke English well. Our room, on the 29th floor, was the largest by far this trip with gorgeous city views. The double...

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Thank Chi Hung L
Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

great hotel - room clean 👍🏻 - staff is very polite and helpful (top notch japan standard) - 5 minute walk (umeda sky building) basement there is a lot of great Restaurant (good & not so expensive) try the okonomiyaki - 7eleven just across the street

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Thank holynebula
Reviewed 3 weeks ago

To begin, I am an SPG Gold member, not Platinum but still not nothing either. I've stayed at this hotel 2 out of 3 times visiting Osaka and all of them were leisure stays. To start off, the good thing about this hotel is that the 2 bed rooms are double beds. To many Americans, this may sound weird that...

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Thank Kevin L
Reviewed 3 weeks ago via mobile

One of the better Westins I've stayed at as an SPG platinum member. Definitely recommend this high quality yet affordable stay to any travellers looking to explore Osaka. The breakfast buffet is recommended for the quaint koi pond and garden view.

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Thank Jeff W
Vienna, Austria
Reviewed 3 weeks ago

We stayed in a corner suite located on the south (city centre) and west (river) sides of the building. It seems that the versions with two single beds are only at higher floors (17-21), while the ones with king bed can be even at the 8th floor. Since the view adds a lot to the overall impression, I would definitely...

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Thank KuK_Traveler
Team E, Manager at The Westin Osaka, responded to this review

Thank you for your staying at the Westin Osaka. Also, thank you for your valuable comments. We are regret to hear that you had a uncomfortable experience by the connecting door. We would share your comment among our related department and try to improve the indicated points as much as possible. Thank you again for your stay and we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Amadeus
Amadeus
Cuisines: Italian, International
Lobby Lounge
Lobby Lounge
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Osaka

Address: 1-1-20 Oyodonaka, Kita-ku, Osaka 531-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: €164 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Osaka 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
The Westin Osaka Hotel Osaka
Westin Osaka
Osaka Westin
Hotel Style:
#6 Spa Hotel in Osaka
#13 Luxury Hotel in Osaka
#16 Family Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Osaka staff and other travellers.
23 questions
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Questions? Get answers from The Westin Osaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it doesn't matter”
 of 5 bubbles kevinlL1240MG, 3 Jan 2017 | Read review
“Corner suites on upper floors are worth the extra money.”
  • Umeda side view from corner suite 21st floor
  • River side view from corner suite 21st floor
 of 5 bubbles KuK_Traveler, 31 Dec 2016 | Read review
“Get an executive room if you can. ”
 of 5 bubbles Carla0823, 21 Nov 2016 | Read review
“Excellent rooms with Heavenly Beds! The location was very good for us and close to restaurants and not far from the train station. Hotel bar and restaurant are over priced. There is a Westin bus that goes to and from the train station about every 15 minutes .”
 of 5 bubbles garyk758, 21 Nov 2016 | Read review
“Shuttle service”
 of 5 bubbles quibs59, 13 Nov 2016 | Read review
5 of 5
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