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The Westin Osaka

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Traveller (864)
Room & Suite (669)
Dining (119)
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Overview
  • Excellent44%
  • Very good40%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
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Reviews (1,378)
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203
179
85
22
15
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All reviewsshuttle busthe umeda sky buildingamadeus restaurantthe executive loungeshuttle servicecorner suiteumeda stationjapanese servicebreakfast buffetjapanese standardsstayed two nightsan upgradeinternet accessminute walkspacious roomrooms are bigkansai airport
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1 - 5 of 504 reviews
Reviewed 3 days ago via mobile

I had requested to microwave one item of food and they asked for 1000yen.that's unacceptable. 1000 yen for 1min of heating?i am an spg platinum member and this was unlike any other hotel I have visited.neither will i revisit nor will I recommend this hotel...More

Thank Gaurav2587
Response from Team E, マネージャー at The Westin OsakaResponded 2 days ago

Dear Gaurav2587 Thank you very much for staying at The Westin Osaka and your valuable feedback about our hotel. We sincerely apologize that we did not meet your expectations. All of my associates are going to improve our service to bring you a brilliant memories...More

Reviewed 5 days ago

First up - finally,a hotel that does have demarcated bathroom space and no see-through private areas! It may be a personal peeve, but I just don't get this 'modern' concept and it was a relief to find a 'normal' room. The hotel is big, part...More

Thank PSIndia
Reviewed 6 days ago via mobile

We stayed here for 3 nights and we love how big the room was. As the location was 15 minutes walking distances from Osaka Station they provide free shuttle bus to and from the hotel. The private garden was really nice.

Thank arocrazzy
Reviewed 1 week ago via mobile

Booked a 5-night stay at the Westin Osaka during a recent trip to Asia and we loved our stay here. Since this is our third time to Osaka, we decided to make this city our main hub and took day trips to Kobe, Kyoto, Nara...More

Thank maleehome
Reviewed 1 week ago

Location: Within the vicinity of Osaka/Umeda Station area, but comfortable walking takes about 10 minutes at least. Shuttle buses are available at scheduled times and very efficient. Taxi is easily available, and two convenience stores (7-Eleven and Lawson) are nearby. Room: Comfortable for two people,...More

Thank Ferdinand B
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Most Booked Properties in Osaka
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$193 - US$431 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Osaka
#10 Family Hotel in Osaka
#11 Luxury Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$193 - US$431 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Osaka
#10 Family Hotel in Osaka
#11 Luxury Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (864)
Room & Suite (669)
Dining (119)
Pool & Beach (6)
Amenities (59)
Business Centre & Event Rooms (10)
Questions & Answers
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yeol2018
18 April 2018|
AnswerShow all 8 answers
Response from Team E | Property representative |
Thank you for your inquiry. There are Airport limousine bus from the Westin Osaka to Kansai International Airport. Schedule is 7:28 8:18 10:38 11:18 12:23 14:53 16:58 It takes about 70min and ticket is 1550JPY (Child is... More
0
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Margie H
11 July 2017|
AnswerShow all 6 answers
Response from BrianTaylor9 | Reviewed this property |
They did it for me when I stayed so it's just a matter of asking nicely.
1
Vote
mikefred6465
16 June 2017|
AnswerShow all 4 answers
Response from Connie F | Reviewed this property |
There's safety box in Club Room. I guess there are safety boxes in other types of room as well. Westin is a famous brand hotel, they provide good services.
1
Vote
Room Tips
"Rooms begin on higher floors, so they are all quiet."
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"book rooms on higher floors if possible to get better views. ours on 22nd floor had river and city views."
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"any high floor"
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"If you're lucky enough to be a lady ;) there's an exclusive ladies' floor (23rd): very quiet with..."
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