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Swissotel Nankai Osaka

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2,989 Reviews from our TripAdvisor Community

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Showing 1,907: English reviews
Sydney, Australia
Reviewed yesterday NEWvia mobile

This is a perfectly located hotel, particularly if you are coming by train. You don't even need to exit the station, which is useful in the winter when it can be really cold. The rooms however are small, the bathrooms are very clean and well maintained but old fashioned. They're like your grandmother's bathroom, (before dementia).

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Helpful?
Thank BerrysAfro
Rotorua, New Zealand
Reviewed 2 days ago NEW

We had two days staying in this lovely hotel which had a beautiful view, was in a great location for walking to the wonderful area of Dotonburi and eating like Kings! The staff were helpful and pleasant, the restaurant up the top was great as was the one for Accor members. Recommend this hotel as some luxury when you arrive...

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Thank birchwoodfarm
Reviewed 3 days ago NEWvia mobile

Really love the location of this place, the center of everything. Close to the food street, shopping centers and street. The airport express, subway station are just downstairs, super convenient. The down side of such great location is that you end up spending most of time shopping. The hotel is a bit old style. However, neat and spacious compared to...

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Helpful?
Thank quwhiue
Glendale, Arizona
Reviewed 4 days ago NEW

Fantastic location and the staff was amazing. Train is right by the hotel for the airport. Rooms are smallish and cost of everything is expensive, very similar in New York. Very clean and the staff is amazing. You can get everywhere easily from this hotel and just a quick walk there is an amazing park and it's a great for...

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Helpful?
Thank Crystal A
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Crystal A, Thank you very much for sharing your experience with your family from last July. We are very pleased to received your positive comments, especially your highlight about our team members which will motivates them to keep on improving their service performances. With regards to the room size, please note that we do offer different sizes and layouts...

Reviewed 1 week ago via mobile

Very convenient location as it is in the central commercial area of Osaka. Easy access from the airport as train station is located directly underneath the hotel. Walking distance from main attractions like Dotonburi and Kuromon Market. Rooms are clean just a bit old. Great view from the top where daily breakfast buffet is served.

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Helpful?
Thank Enti C
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Enti C, Thank you very much for choosing Swissôtel Nankai Osaka for your family vacation. We very much appreciate your positive comments and feedback and we were delighted to read that our hotel location has fully met your expectations. We also took note of your comment about the room condition, and please note that we are continuously looking in...

Taos, New Mexico
Reviewed 1 week ago

Really happy with this lodging. Excellent city view, great location. Breakfast was expensive, and we were unable to book a package online without breakfast, but it turned out fine and worth it.Try to get a room on the west side for a nice sunset view.

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Helpful?
Thank TWalker84
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear TWalker84, Thank you very much for choosing Swissôtel Nankai Osaka. We are delighted to receive such positive feedback from you and to know that you had a satisfying overall staying experience. We have been working very hard to offer an exceptional breakfast to our guests and we are happy to read that you enjoyed our selection of food. We...

Singapore, Singapore
Reviewed 1 week ago

Stayed : 2016 Duration : 7 nights; "Non-smoking" Standard Double Room w 1 Double Bed Summary : Paying through the nose only for the location and nothing else. *** The Good *** - Location, location, location. It's right above the Nankai-Namba station which is the terminus for the airport train. This turned out to be very important as our flight...

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Helpful?
2Thank HmmrJmmr
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear HmmrJmmr, Thank you very much for choosing Swissôtel Nankai Osaka and for sharing your detailed review. We would like to firstly apologies for the fact that we have clearly not met your expectations with our housekeeping service regarding the cleanliness. Our Executive Housekeeper has been personally instructed that the team should check more thoroughly the condition of the rooms...

Reviewed 1 week ago via mobile

Great city view as it is a high rise building and connected directly with shopping malls and JR station namba. Do consider this hotel if you are 1st timer in Osaka as they are within walking distance from Namba after you get off the plane. Worth to spend little extra to book premier room type which is next level from...

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Thank AUG2016familytrip
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear AUG2016familytrip, Thank you very much for choosing to stay at Swissôtel Nankai Osaka. It was a pleasure to find out about your overall satisfaction regarding your recent stay at our hotel. We are continuously striving to deliver the highest levels of service to our valuable guests and we are truly happy that you encountered great hospitality. We hope to...

Manila, Philippines
Reviewed 2 weeks ago

My husband and I stayed here last November. The hotel is located on top of Nankai station and is walking distance to Dotonburi. It was an excellent choice: the location is great & 5 star service awaits you here. We checked in and were upgraded to a higher floor. We had to unfortunately cut our stay to 3 days bec...

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Helpful?
Thank Baby_Yorkie
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Baby_Yorkie, We are thrilled to learn that you enjoyed your time with us at Swissôtel Nankai Osaka and the service provided by our team members. Positive feedback received from our guests is a real motivator for us to continue being passionate in what we do every day, and we hope to welcome you again in the nearest future. Kind...

Macao
Reviewed 2 weeks ago

The room had this very old carpet smell, some of the floor were renovated, but several other floor remain to be worked on for 2017. But a simple headboard of the bed in room 2412 should have been changed. The bathroom showroom need to be fixed, the angle of the hand shower was simply in a wrong direction.

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1Thank Ericfelport
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Ericfelport, Greetings from Swissôtel Nankai Osaka. Thank you very much for sharing your experience with us. We would like to apologize for the discomfort caused in regards to the carpet and the headboard in the room you have stayed in. I have personally spoken to our Executive Housekeeper that the team should check more thoroughly the condition of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 

Additional Information about Swissotel Nankai Osaka

Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: €166 - €454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel
Hotel Style:
#4 Business Hotel in Osaka
#4 Romantic Hotel in Osaka
#4 Family Hotel in Osaka
#8 Luxury Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Nankai Osaka staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All sides provide a good view but looking out over Dotonburi was our preference”
 of 5 bubbles birchwoodfarm, 17 Jan 2017 | Read review
“west side for city view”
 of 5 bubbles TWalker84, 9 Jan 2017 | Read review
“Travel off peak. See my detailed description of how much we were charged and what we got.”
 of 5 bubbles HmmrJmmr, 8 Jan 2017 | Read review
“Good location for shopping”
 of 5 bubbles Ericfelport, 2 Jan 2017 | Read review
“Those rooms close to the lift shaft may be affected by the noise created by the elevator.”
 of 5 bubbles RonaldFan, 30 Dec 2016 | Read review
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