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25/12/2017 26/12/2017
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    Hotel New Otani Osaka

    1-4-1 Chuo-ku Shiromi, Osaka 540-8578, Osaka Prefecture
    Hotel website
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    25/12/2017 26/12/2017
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    Traveller (650)
    Room & Suite (442)
    Dining (82)
    • Excellent50%
    • Very good38%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “castle view” (26 reviews)
    “tennis courts” (7 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Rooftop Bar
    Fitness centre
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
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    25 Dec26 Dec
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,269)
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    271 - 275 of 455 reviews

    Reviewed 1 July 2014

    My complete stay here was smooth and trouble free. The service, rooms, breakfast and ambience all made it comfortable and easy. I recommend it to anyone who stays in Osaka, or makes a holiday around Osaka, as the place to stay while visiting Kyoto, Nara,...More

    Thank robertharper3
    Response from HotelNewOtaniOsaka, Manager at Hotel New Otani OsakaResponded 3 July 2014

    I would like to thank you for staying at Hotel New Otani Osaka and also for taking time to write a review. Knowing that you enjoyed the service, rooms, breakfast, and ambience during your stay gives us an incentive to continue to offer the best...More

    Reviewed 24 June 2014

    There was a special deal for the Castle View room under Visit Japan 2014. The view is indeed magnificent. We bought breakfast from the bakery and just sat in front of our wide window, enjoying the view. We got complimentary admission tickets to Osaka Castle...More

    2  Thank LKKhoo
    Response from HotelNewOtaniOsaka, 支配人 at Hotel New Otani OsakaResponded 27 June 2014

    I would like to thank you for staying with us at the Hotel New Otani Osaka and for taking the time to leave us such positive comments. We are pleased to know you enjoyed your stay with us. The special package with the Osaka Castle...More

    Reviewed 21 June 2014

    I stayed in the New Otani for 5 days during a performance at Osaka Castle Park. The hotel was literally walking distance to the beautiful park and Castle. Very Quiet rooms and location. The Internet was fast. The room was spacious with a beautiful view...More

    Thank Theodorian
    Response from HotelNewOtaniOsaka, 支配人 at Hotel New Otani OsakaResponded 24 June 2014

    Thank you very much for your recent stay with us at the Hotel New Otani Osaka. We are delighted to know that you enjoyed your 5-day stay with us. You may be pleased to know that this July, we are reopening our first floor restaurant,...More

    Reviewed 20 June 2014

    We were so impressed with this hotel. It is very luxurious, we stayed in a suite overlooking Osaka Castle. The staff were beyond helpful. It is a good location, a few minutes walk from the train. Highly recommended.More

    Thank meg_dee90
    Response from HotelNewOtaniOsaka, 支配人 at Hotel New Otani OsakaResponded 23 June 2014

    We would like to thank you for leaving the positive comments of our service and facilities during your stay with us last year. Your remarks encourage us to continue to focus on our priority of guest satisfaction and comfort. At times our location alongside Osaka...More

    Reviewed 8 June 2014

    Spacious rooms with really nice views. Slightly dated and old fashioned feel to the hotel, but it was fine. Convenient to Osaka Castle Park, which is spacious and relaxing, but not much else unless you're going to the business park. We were there as tourists...More

    1  Thank L_Jason
    Response from HotelNewOtaniOsaka, 支配人 at Hotel New Otani OsakaResponded 16 June 2014

    Thank you very much for your stay at Hotel New Otani Osaka and for taking time to comment on the trip advisor site. We are very pleased to know that your stay at our hotel was pleasant and that our concierge was able to assist...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • US$122 - US$318 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Osaka
    • #7 Family Hotel in Osaka
    • #10 Luxury Hotel in Osaka
    • #15 Romantic Hotel in Osaka
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 525
    • Reservation Options
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    • Location
    • Japan >
    • Kinki >
    • Osaka Prefecture >
    • Osaka
    • Also Known As
    • New Otani Osaka ,
    • Osaka New Otani Hotel
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    Traveller (650)
    Room & Suite (442)
    Dining (82)
    Pool & Beach (29)
    Hotel & Grounds (446)
    Bathroom (38)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    2 November 2017|
    AnswerShow all 6 answers
    Response from Druarc | Reviewed this property |
    Sorry I can't remember any place being open that late, a couple closed at midnight, you might be better of getting food at main station or airport depending on how your getting to Osaka.
    11 May 2017|
    AnswerShow all 3 answers
    Response from New_Otani_Osaka | Property representative |
    Thank you for your inquiry. Usually we will not recommend to share a bed with over 6 years old child, however if you would like to share your bed with your 7 years old child, it doesn’t take extra charge. Your 11 years old... More
    Google Translation
    25 April 2017|
    AnswerShow all 2 answers
    Response from MeicyMessy | Reviewed this property |
    We booked a small room but they upgraded to a big room due to the small rooms all booked. We stayed at room 740 with a castle view.
    Room Tips
    "Good food without the hassle of sourcing one near the city."
    Read review
    "castle view rooms are the best choice"
    Read review
    "Nice to stay here if they offer you the promotion price"
    Read review
    "Ask if you want a view of the castle"
    Read review
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