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BEST WESTERN Hotel Fino Osaka Shinsaibashi

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528 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Hotel Fino Osaka Shinsaibashi
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Showing 296: English reviews
Brisbane, Australia
Reviewed 26 January 2016 via mobile

This Best Western was a nice hotel to have stayed at for 3 nights - the staff were friendly, the rooms were very clean and the location was excellent with regard to public transport. The rooms however offered only the most basic of amenities and were so very small - but at the end of the day, I was only...

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Helpful?
Thank aormondw
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time I received your use of this hotel Thank you very much. In just the inconvenience, did Sorry. As designed to be used from now as next trip of Osaka, Customers of your voice and to cherish, because we will strive to improve services and facilities, I would like to continue to ask that you...

Los Angeles, California
Reviewed 21 January 2016

the room is quite small with very basic amenities, the only thing that really make me dislike this hotel was during our two nights stay .we cant sleep well because we cant really adjust the heater inside the rom even cant try to turn it off and open the window. so every night we felt way too hot to have...

Review collected in partnership with Best Western
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Helpful?
Thank Eva1482k
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time it is I look forward to your stay to the hotel, Thank you very much. However, this time, to our customers, not come true that to offer a 100% customer satisfaction, did not apologize. All staff, this time thus your words that was charged, with everyone, and I was allowed to read. Your words...

Reviewed 18 January 2016

It used to be very full, but I could get the room this time. Every amenity is prepared in the room while the room is not very large, but a reasonable space. Locations is excellent with Seven Eleven is just in front even. Recommending for business stay.

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Helpful?
Thank Tatsufumi Y
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam Thank you very much for staying at Best Western Hotel Fino Osaka Shinsaibashi on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, and location were to your satisfaction. We hope that if you decide to...

Manila, Philippines
Reviewed 17 January 2016 via mobile

I had a pleasant stay here, I love the peacefulness of the place. Although the room was small, it was very clean and always smelled fresh. Staff were very attentive and kind. Location is a few blocks away from Shinsabashi. There's a subway exit steps away but not advisable if you have luggage.

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Helpful?
Thank pepperchip
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam Thank you very much for staying at Best Western Hotel Fino Osaka Shinsaibashi on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide...

Singapore, Singapore
Reviewed 11 January 2016

The room was extremely small. We have 2 big luggages with us. We could not even open them fully on the floor. So, we had to carry them onto the bed everytime we needed to open them. The location is good. Near Nagahoribashi station. We walked to Shinsaibashi using the underground path because there's both food and shopping shops there....

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Helpful?
Thank michelleyu1995
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time I received your use of this hotel Thank you very much. In just the inconvenience, did Sorry. As designed to be used from now as next trip of Osaka, Customers of your voice and to cherish, because we will strive to improve services and facilities, I would like to continue to ask that you...

Japan
Reviewed 9 January 2016 via mobile

Booked this hotel after reading many reviews. Wow. It's tiny I only had carry on luggage with me and it barely fit in the room. The bathroom had a foul smell of urine The temperature in the room was unbearable. Very hot. I went to the front desk after a night of no sleep and was told that it's winter...

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Helpful?
Thank Laura S
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time it is I look forward to your stay to the hotel, Thank you very much. However, this time, to our customers, not come true that to offer a 100% customer satisfaction, did not apologize. All staff, this time thus your words that was charged, with everyone, and I was allowed to read. Your words...

Perth, Australia
Reviewed 5 January 2016

Booked this hotel through Expedia after reading good reviews about this hotel. What a disappointment when we arrived! I'm sitting in their lobby right now actually typing this review. I requested for early check-in, but they still insist on 3pm for check-in time. So then we ask for early check-in, the receptionist says 12pm you can check at a surcharge....

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Helpful?
Thank Aliza B
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam First of all regarding your stay in whenever this, the hotel staff, from the bottom of my heart, I would like to thank. The Nevertheless, this time, it is not come true where I am feeling you enough customer satisfaction, we would be rather a result of incurring your displeasure. Indeed, did I am sorry. Your...

Metro Manila, Philippines
Reviewed 25 December 2015 via mobile

This was part of our japan honeymoon trip. We came from Tokyo and we chose this hotel as it is near the shinshaibashi, and the accomodation already comes with breakfast. We paid around 38k yen for a total of 3 nights. I have to say we did not get the value for our money. First the best thing about this...

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Helpful?
Thank Sprite_Fox
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time it is I look forward to your stay to the hotel, Thank you very much. However, this time, to our customers, not come true that to offer a 100% customer satisfaction, did not apologize. All staff, this time thus your words that was charged, with everyone, and I was allowed to read. Your words...

Bangkok, Thailand
Reviewed 25 December 2015

I stayed here at the first time I visited Japan. The overall score is very good. - Good Location Very close to Nagahoribashi station, only one station from Shinsaibashi and one station from Nippombashi (Den Den Town), the area I love most in Osaka. - Good Staff The staffs are very polite and well-trained. - Good accommodations The available accommodations...

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Helpful?
Thank Penguinov
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam Wonderful to hear that you were happy with our service and guest room facilities. It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about our convenient location, and most of all our proud friendly staffs. Thank you for your great comments and...

Sydney
Reviewed 15 December 2015

This hotel is typical. Small rooms and a small hotel. The standard is fine for the price but it is let down greatly by the food on offer for breakfast. In a word, horrible. Location is o.k being close to large stores and equally close to the lively area as well.

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Helpful?
Thank InquisitorX
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam First of all regarding your stay in whenever this, the hotel staff, from the bottom of my heart, I would like to thank. The Nevertheless, this time, it is not come true where I am feeling you enough customer satisfaction, we would be rather a result of incurring your displeasure. Indeed, did I am sorry. Your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Centrally located at the heart of Osaka city, center of commerce and entertainment in western Japan. Free Wifi is available at Lobby, Restaurant, and all the guest rooms and it is for free of charge. We believe that it makes you more comfortable and helps your stay more memorable one. BEST WESTERN Hotel Fino Osaka Shinsaibashi has an optimal location. Shinsaibashi is a major center of business, shopping and dining, as well as a crossroad with convenient access to Osaka's numerous historic sites and entertainment areas such as Osaka Castle, Universal Studio Japan, Nanba, Dotonbori and many others. Guest rooms are designed in two different concepts, Urban Black which represents the urban and stylish atmosphere, and Forest Natural with the tenderness and warmth of nature. Amenities such as Air Purifier and functional work desk add to your comfort. We serve a full American style buffet prepared by our experienced chef. BEST WESTERN Hotel Fino Osaka Shinsaibashi makes the best base camp for both business and leisure. ... more   less 

Additional Information about BEST WESTERN Hotel Fino Osaka Shinsaibashi

Address: 1-2-19 Shinsaibashi, Chuo-ku, Osaka 542-0083, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: €73 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Hotel Fino Osaka Shinsaibashi 3.5*
Number of rooms: 179
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Fino Osaka Shinsaibashi staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel Fino Osaka Shinsaibashi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips. except that Be careful when booking a room in tihis hotel. They may not give you the roomed you have booked..”
 of 5 bubbles cathyjpablo, 11 Dec 2016 | Read review
“Need more quiet and No Smoking”
 of 5 bubbles , 27 Oct 2016 | Read review
“If there is a non-smoking room, take it”
 of 5 bubbles AngelaS793, 21 Jun 2016 | Read review
“Good location near Shinsaibashi (shopping street) and Den Den Town (electricity and hobbies stuffs market)”
 of 5 bubbles Penguinov, 24 Dec 2015 | Read review
“No views due to being down a side street, but that means the entire hotel is quiet whenever you need to sleep”
 of 5 bubbles inkaradise, 23 Nov 2015 | Read review
5 of 5