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BEST WESTERN Hotel Fino Osaka Shinsaibashi

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BEST WESTERN Hotel Fino Osaka Shinsaibashi
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521 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Reviewed 3 days ago NEW

After a terrible experience the night before this hotel was a clean, comfortable sleep I was really looking forward to. Was able to drop my luggage off for storage before I continued on with sightseeing. Located 1 minute walk from a metro station made it easy to get to everything I wanted to see. Short walk back from Dotonbori.

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Helpful?
Thank CheriBee80
Reviewed 1 week ago via mobile

Booked this hotel in a very last minute upon arrived . Overall consider clean & neat hotel with average English speaking friendly staff reception and it located near to major eatery and shopping area . The room is small as the standard hotel in Japan . The noises from cars and passer street in middle of night can be annoying...

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Helpful?
Thank Mayrendezvous C
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time it is I look forward to your stay to the hotel, Thank you very much. However, this time, to our customers, not come true that to offer a 100% customer satisfaction, did not apologize. All staff, this time thus your words that was charged, with everyone, and I was allowed to read. Your words...

Sydney, Australia
Reviewed 2 weeks ago

The cleanliness and close proximity of the hotel to the shops and station is a big draw if you are staying in Osaka. Opposite the hotel is a 7-11 store for snacks. The room size is reasonable for Japanese standards. Also the staff are very helpful.The free Wi-Fi is great and fast.

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Helpful?
Thank Hung L
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam Wonderful to hear that you were happy with our service and guest room facilities. It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about our convenient location, and most of all our proud friendly staffs. Thank you for your great comments and...

Kaneohe, Hawaii
Reviewed 3 weeks ago via mobile

I've visited Japan many times and stayed all over in many different hotels. This "room" has a narrow walkway which opens to a space for 2 twin beds. Nowhere to put your suitcase. The breakfast was ¥1100 and not the worst. But super small rooms. Quite honestly, if I hadn't prepaid I would have found something else and paid more....

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Helpful?
Thank ADINA C
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time I received your use of this hotel Thank you very much. In just the inconvenience, did Sorry. As designed to be used from now as next trip of Osaka, Customers of your voice and to cherish, because we will strive to improve services and facilities, I would like to continue to ask that you...

San Jose, California
Reviewed 2 January 2017

Stayed here for 5 nights during last week of Dec 2016. I had two rooms both were small (superior double). Coin laundry avail on 1st floor, didn't use. Breakfast was okay. Breakfast room small. I was there about 8:30am. Always got a table. Close to Nagahorbasihi station exit 5A ( no elevator at this exit. 3mins). About 8min walk to...

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Helpful?
Thank shopgirl08_junk
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time it is I look forward to your stay to the hotel, Thank you very much. However, this time, to our customers, not come true that to offer a 100% customer satisfaction, did not apologize. All staff, this time thus your words that was charged, with everyone, and I was allowed to read. Your words...

Jakarta, Indonesia
Reviewed 24 December 2016 via mobile

Checked-in to Best Western Fino Osaka this afternoon. Located in Shinsaibashi area, it's minutes away from the entertainment, shopping and dinning area of Osaka. The Rooms are typical Japanese... small. However it is clean and quiet.

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Helpful?
Thank JJ_Halim21
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time I received available to our hotel from among others Thank you very much. Now also pleased to many people who can think that the "also like to stay." We will continue to efforts aimed at the hotel. Best regards,

Quezon City, Philippines
Reviewed 12 December 2016

We booked four ( 04) rooms and stayed in this hotel from November 29 to December 5, 2016. Except for the location which is a short distance from the shopping area and train station there is nothing worth writing about this hotel. The rooms are so small and too pricey fothe low quality service this hotel has provided. We booked...

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1Thank cathyjpablo
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam First of all regarding your stay in whenever this, the hotel staff, from the bottom of my heart, I would like to thank. The Nevertheless, this time, it is not come true where I am feeling you enough customer satisfaction, we would be rather a result of incurring your displeasure. Indeed, did I am sorry. Your...

Reviewed 4 December 2016 via mobile

This is the worst hotel i've ever stayed. Everything is prohibited. No food and drinks are allowed in the lobby. Checkout time is 10:00 am.Staff are not friendly and hospitable. Staff do not allow you to use the phone in the reception to call someone in the room...Their rooms are very small you couldn't move and you don't know where...

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Helpful?
Thank Golds P
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time it is I look forward to your stay to the hotel, Thank you very much. However, this time, to our customers, not come true that to offer a 100% customer satisfaction, did not apologize. All staff, this time thus your words that was charged, with everyone, and I was allowed to read. Your words...

Reviewed 18 November 2016 via mobile

Good location. Near train station and 10 minutes walk to Shinsaibashi shopping area. Small standard double room, could not open suitcases comfortably. Buffet breakfast spread is very ordinary. Superficial service from hotel staff.

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Thank Kevyn H
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time I received available to our hotel from among others Thank you very much. Now also pleased to many people who can think that the "also like to stay." We will continue to efforts aimed at the hotel. Best regards,

Newcastle upon Tyne, United Kingdom
Reviewed 14 November 2016

We paid over £305,00 for a 2 night stay in a superior double room(no breakfast) the room was tiny, reasonably clean but scuffs marks all over the walls. It had a double bed, dressing table, desk with tv, small table chair which would be great if there was the floor space to accommodate this stuff. You had to move the...

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2Thank Denise C
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at BEST WESTERN Hotel Fino Osaka Shinsaibashi, responded to this review

Dear Sir / Madam This time it is I look forward to your stay to the hotel, Thank you very much. However, this time, to our customers, not come true that to offer a 100% customer satisfaction, did not apologize. All staff, this time thus your words that was charged, with everyone, and I was allowed to read. Your words...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Centrally located at the heart of Osaka city, center of commerce and entertainment in western Japan. Free Wifi is available at Lobby, Restaurant, and all the guest rooms and it is for free of charge. We believe that it makes you more comfortable and helps your stay more memorable one. BEST WESTERN Hotel Fino Osaka Shinsaibashi has an optimal location. Shinsaibashi is a major center of business, shopping and dining, as well as a crossroad with convenient access to Osaka's numerous historic sites and entertainment areas such as Osaka Castle, Universal Studio Japan, Nanba, Dotonbori and many others. Guest rooms are designed in two different concepts, Urban Black which represents the urban and stylish atmosphere, and Forest Natural with the tenderness and warmth of nature. Amenities such as Air Purifier and functional work desk add to your comfort. We serve a full American style buffet prepared by our experienced chef. BEST WESTERN Hotel Fino Osaka Shinsaibashi makes the best base camp for both business and leisure. ... more   less 

Additional Information about BEST WESTERN Hotel Fino Osaka Shinsaibashi

Address: 1-2-19 Shinsaibashi, Chuo-ku, Osaka 542-0083, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: €77 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Hotel Fino Osaka Shinsaibashi 3.5*
Number of rooms: 179
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Fino Osaka Shinsaibashi staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel Fino Osaka Shinsaibashi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips. except that Be careful when booking a room in tihis hotel. They may not give you the roomed you have booked..”
 of 5 bubbles cathyjpablo, 11 Dec 2016 | Read review
“Need more quiet and No Smoking”
 of 5 bubbles , 27 Oct 2016 | Read review
“If there is a non-smoking room, take it”
 of 5 bubbles AngelaS793, 21 Jun 2016 | Read review
“Good location near Shinsaibashi (shopping street) and Den Den Town (electricity and hobbies stuffs market)”
 of 5 bubbles Penguinov, 24 Dec 2015 | Read review
“No views due to being down a side street, but that means the entire hotel is quiet whenever you need to sleep”
 of 5 bubbles inkaradise, 23 Nov 2015 | Read review
5 of 5