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Hotel Monterey Grasmere Osaka

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Hotel Monterey Grasmere Osaka
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1,684 Reviews from our TripAdvisor Community

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Showing 896: English reviews
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Reviewed 2 days ago NEWvia mobile

Stayed for 3 nights as a family of 3. We opted for a triple room which consists of a semi-double bed and a single bed. Summary of our stay as follows: - Check in was strictly at 3pm, no flexibility at all. - There was a funky smell when we went into the room but that was easily settled when...

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Helpful?
Thank PDainty
montereyyt, マネージャー at Hotel Monterey Grasmere Osaka, responded to this review

Dear Guest, We thank you very much for your stay at our hotel, Hotel Monterey Grasmere Osaka to choose from many hotels in Osaka. Also, we are highly appreciated that you wrote your comment to take your precious time. Thank you again. We feel so sorry for its smell in your room. We would like to aplogize to you for...

Hong Kong, China
Reviewed 1 week ago via mobile

Very nice hotel in terms of interior and service. Staff are very attentive and speak fluent English. Our room was upgraded so it was very spacious especially in the standard of common Japanese hotel( usually room very small). The breakfast was very good with lots of variety. The view of the dinning hall is excellent too. Location is good at...

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Helpful?
Thank Siuting M
montereyyt, マネージャー at Hotel Monterey Grasmere Osaka, responded to this review

Dear Guest, We thank you very much for your stay at our hotel, Hotel Monterey Grasmere Osaka. We appreciate you for choosing us from many hotels in Osaka and sending your comment to take your precious time. We are so delighted to know that you sounded like you enjoyed your time with us here in Osaka. We do hope that...

gold coast australia
Reviewed 1 week ago

I chose this Hotel mainly because of the position easy access to Kansai International Airport and the subway was a five minute walk via a underground walkway. Also easy access to Shopping and restaurants. Even though the reception was on the 22nd floor it wasn't difficult to find. The check in went smoothly (we were there before 3pm, which is...

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Helpful?
Thank beachlady6
montereyyt, マネージャー at Hotel Monterey Grasmere Osaka, responded to this review

Dear Guest, We thank you very much for your stay at our hotel, Hotel Monterey Grasmere Osaka. We appreciate your for choosing us from many hotels in Osaka and appreciate you for writing your comment to take your precious time. It is so nice to receive your comment and we are so glad that you sounded like you enjoyed your...

Cagayan de Oro, Philippines
Reviewed 2 weeks ago

I booked this hotel twice during my stay in Osaka. I booked two different kinds of room during my stay. The first time, we booked a twin room and I noticed how it was relatively spacious for a hotel in Japan. The second time, we booked a double room and it was quite small for 2 people. My advice is...

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Helpful?
1Thank Satla_MD
montereyyt, マネージャー at Hotel Monterey Grasmere Osaka, responded to this review

Dear Guest, We thank you very much for using our hotel again. We are so happy to receive your messages and are to touched that you came back to us and appreciate you for sending your comment to take your important time. Thank you very much again. We will try to make you feel happier and do hope that you...

Reviewed 3 weeks ago via mobile

The hotel is located centrally. From the Kansai International Airport, you can take the OCAT Bus no.11 and only pay ¥1,050 for the bus ride from airport to the hotel. The bus station is just beside the hotel so it's very convenient even if you have a lot of luggages, the airport bus will accommodate. The JR Namba train station...

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Helpful?
Thank Marielle A
montereyyt, マネージャー at Hotel Monterey Grasmere Osaka, responded to this review

Dear Guest, We thank you very much for choosing our hotel, Hotel Monterey Grasmere for your stay this time and appreciate you for writing your comment to take your precious time. We are all pleased that you sounded like enjoying your time here in Osaka. We do hope that you had wonderful time and had nice memories. Thank you so...

London
Reviewed 3 weeks ago via mobile

Struggled to find hotel (and then the lobby which is located on the 22nd floor of a tower block) in the maze of the station but eventually arrived at 2pm. Before we had even given our name we were abruptly told that check in was at 3pm. Had to ask twice to see if they could check if our room...

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Helpful?
Thank harriszena
montereyyt, 支配人 at Hotel Monterey Grasmere Osaka, responded to this review

Dear Guest, We thank you very much for your stay at our hotel, Hotel Monterey Grasmere Osaka this time. We would like to appreciate you for choosing us from many hotels in Osaka. We appreciate your bringing this issue to our attention and appreciate you for sending this your comment to take your precious time. We feel very so sorry...

Toronto, Canada
Reviewed 3 weeks ago

My husband and I splurged and added one high-end hotel into our otherwise budget trip, and the Monterey was a good choice. The views are absolutely stunning, since the whole hotel is on high floors only (the lobby is on the 21st). The decor is sleek and modern - a real "wow" when you step inside. The only drawback is...

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Helpful?
Thank Blurgeshmurg
montereyyt, マネージャー at Hotel Monterey Grasmere Osaka, responded to this review

Dear Guest, We would like to express our great thanks to you for coming and staying at our hotel, Hotel Monterey Grasmere Osaka to choose from many hotels in Osaka. Thank you very much. And we appreciate you for writing your comment to take you precious time. We feel so sorry to hear that you were in a difficult situation...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

This is my third stay at this hotel. I always choose Hotel Monterey Grasmere every time I come to Osaka because of its location. It is next to the OCAT, has a large supermarket below and is linked through underpass to Namba subway and Dotonbori/Shinsaibashi. Lots of food options around the area. Roughly 15min walk to Kuromon Ichiba through the...

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Helpful?
Thank snufkinoui
montereyyt, マネージャー at Hotel Monterey Grasmere Osaka, responded to this review

Dear Guest, We thank you very much for using our hotel, Hotel Monterey Grasmere Osaka as always. It is so thankful for us and we appreciate you for sending your comment to take your precious time. We cannot thank you enough and it is so happy for us to have you. Thank you very much indeed and we are waiting...

Manila, Philippines
Reviewed 16 February 2017

It's a nice walk to the Dotonbori and just beside the bus station that goes to the airport. For the price, it didn't include breakfast. The rooms are really small but the tiny bathroom had a tub which is a plus. I asked them to freeze a box of fresh fish roe and they accommodated.

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Helpful?
Thank redlotus7
montereyyt, マネージャー at Hotel Monterey Grasmere Osaka, responded to this review

Dear Guest, Thank you very much for your stay at our hotel to choose from many hotels in Osaka. And also, we appreciate you for writing your comment to take your important time. Thank you again. We do hope that you had nice memories here in Osaka. We are so happy that you came to Japan and chose Osaka. It...

Reviewed 15 February 2017 via mobile

Our stay began with the staff yelling "No!" At our request to check in at 1pm when offical checkin was at 3pm. We returned @4pm and they requested our passports be scanned. They scanned them and then proceeded to call our room repeatedly afterwards because the scan didn't work like it was apparently our fault. The room was adequate size...

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Helpful?
Thank Peter K
montereyyt, マネージャー at Hotel Monterey Grasmere Osaka, responded to this review

Dear Guest, Thank you very much for coming to Japan and thank you very much for choosing our hotel from many hotels in Osaka, Hotel Monterey Grasmere Osaka for your staying hotel in Osaka this time. We do appreciate you for writing your comment to take your precious time as well. Thank you again. We feel very so sorry and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Kobe
Kobe
Cuisines: Grill
No photo provided
Escale
Cuisines: Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in Namba, central Osaka, Hotel Monterey Grasmere Osaka is a modern hotel that held its grand opening back in the summer of 2009. There are many popular areas within walking distance of the hotel, which is also directly connected to Namba Station. The guest rooms, located on floors 24 through 31, are designed in the image of a British manor house / stately home. ... more   less 

Additional Information about Hotel Monterey Grasmere Osaka

Address: 1-2-3 Minatomachi, Naniwa-ku, Osaka 556-0017, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: €124 - €339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monterey Grasmere Osaka 4*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with Booking.com, JAPANiCAN, Despegar.com, Travelocity, Ctrip TA, Agoda and Fastbooking so you can book your Hotel Monterey Grasmere Osaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#15 Family Hotel in Osaka
#16 Business Hotel in Osaka
#17 Luxury Hotel in Osaka
#20 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Monterey Grasmere Osaka staff and other travellers.
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Questions? Get answers from Hotel Monterey Grasmere Osaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 29th floor room 2925 and the twin room was spacious enough, great city view”
 of 5 bubbles beachlady6, 14 Mar 2017 | Read review
“Get the twin room unless you're traveling solo”
 of 5 bubbles Satla_MD, 8 Mar 2017 | Read review
“Rooms facing east have great views of neon lights.”
 of 5 bubbles Blurgeshmurg, 1 Mar 2017 | Read review
“Ask for top floors, view is nice to the city.”
 of 5 bubbles alexstar8a, 8 Jan 2017 | Read review
“The breakfast buffet is great for grains and healthy options”
 of 5 bubbles Y3320JOmichellet, 30 Dec 2016 | Read review
5 of 5