Holiday Inn & Suites Shin Osaka, an IHG hotel
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1-7-31 Nishi Miyahara, Yodogawa-ku Yodogawa-Ku, Osaka 532-0004 Osaka Prefecture
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US$69
Free cancellation until 05/06/22
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Room & Suite (168)
Dining (13)
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 14/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn & Suites Shin Osaka, an IHG hotel
Updated 14/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#79 of 503 in Osaka
Location
Cleanliness
Service
Value
Located in Shin-Osaka, where you can take Shinkansen Bullet Train to many areas of Japan, Holiday Inn & Suites Shin-Osaka is an ideal hub for traveling in Japan whether it's for business or leisure. The hotel has an easy access to the city's commercial centers such as Umeda and Namba as well as the Japan's one of the popular tourist attractions like Universal Studios Japan. Suite-type rooms have full kitchen and laundry machine/dryer, which cater family and long stayers well while hotel-type rooms are suitable for couples and business travellers. The Hotel has the restaurant, fitness center and parking facility on site. *One-way taxi fare for the hotel up to JPY1,000 cashback !!! We will give you the maximum of JPY1,000 in exchange for a receipt at the front desk.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Highchairs available
Car hire
Meeting rooms
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Taxi service
24-hour security
Baggage storage
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Sofa bed
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English, Chinese, Japanese, Korean
Location
Full view
64Somewhat walkable
Grade: 64 out of 100
665Restaurantswithin 1 km
15Attractionswithin 1 km
Contact
1-7-31 Nishi Miyahara, Yodogawa-ku Yodogawa-Ku, Osaka 532-0004 Osaka Prefecture
Name/address in local language
Getting there
ShounaiRailway10 min
Shin-ŌsakaOsaka Municipal Subway12 min
Car HireSee all Osaka car hire
Nearby restaurants
Kyochabana Shinosaka Eki
183 reviews12 minJapanese
Gogoichi Horai JR Shin Osaka Station
213 reviews12 minChinese
Takoya Dotonbori Kukuru JR Shin-Osaka Station
98 reviews13 minJapanese
Tully's Coffee, Shin Osaka Hankyu Bldg.
64 reviews11 minCafe
See all nearby restaurantsNearby attractions
Arde Shinosaka
25 reviews12 minShopping Malls
Ajinokoji
12 reviews13 minPoints of Interest & Landmarks
Dorin - Tokaido Shinkansen 20th Anniversary Commemoration
17 reviews13 minMonuments & Statues
Shin-Osaka Omiyage Rakuichi 2
9 reviews13 minSpeciality & Gift Shops
See all nearby attractions70Reviews4Q+A3Room tips
Reviews
Traveller rating
- 46
- 17
- 6
- 0
- 1
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Popular mentions
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Most Recent
Above expectation given the brand. Room was spacious and overall had a pleasant stay albeit a short one. Only dock is the location of the hotel where it might bot be the most ideal to move around town. Also eateries is fairly limited but as a place to just stay does the job.
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Date of stay: August 2020Trip type: Travelled
Room Tip: If you are a tourist plan your itinerary carefully so transportation in not an issue
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1 Helpful vote
Helpful
The staff are so kind, considerate and did their best to help us. We had purchased disneysea tickets from Lawson before the temporary closure extended. The phone line only spoke Japanese so the front desk girls called for us to try to get us a refund. Honestly they didn't have to do that, and despite not being able to get the refund I am very happy with their help. I will definitely return back to this hotel and recommend it to friends and family in the future.
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Date of stay: March 2020Trip type: Travelled
Helpful
This was our second stay at Oakwood. The staff are superb, and the studio rooms with kitchen facilities have everything you need. There are several good supermarkets in easy walking distance, and it is about a 10 minute walk to Shin-Osaka station or 12 minutes walk to Mikuni station in the other direction. I will definitely stay here again when next in Osaka.
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Date of stay: March 2020Trip type: Travelled
Helpful
Response from ERTERN, フロント オフィス マネージャー at Holiday Inn & Suites Shin Osaka, an IHG hotel
Responded 8 Mar 2020
Dear PMC3071, Thank you for your kind review. We are happy to hear that you enjoyed both stays with us and would like to stay here again in your next trip to Osaka. Thank you again for your comments. We look forward to welcoming you all again!
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We had a wonderful stay here in April. It was a pleasant relief after a busy week we had in Tokyo. The hotel is close to Shin-Osaka station, which makes it a great destination if you want to travel to Kyoto or any of the other popular destinations. We stayed in STUDIO SUPERIOR KING, which did not disappoint. The staff is friendly and helpful. We went to Universal Studio Japan for our son's birthday. When we returned, the staff surprised him with cake.
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Date of stay: April 2019
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from ERTERN, Front Office Manager at Holiday Inn & Suites Shin Osaka, an IHG hotel
Responded 9 Jan 2020
Dear Wendy, Thank you very much for your kind review. We are delighted to hear that you and your family had a wonderful stay and that we were able to make it a memorable one. We will share your comments to our staff. Thank you again for staying with us. We hope you and your family come back again. Looking forward to welcoming you all again!
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+1
We had recently spent two nights at the Oakwood Shin Osaka. Check in was quick and smooth. The room is bright, modern, well fitted with amenities and equipment. Bed was firm and comfortable, wifi worked well, toilet and bath are separated. Staff are friendly and helpful. We asked for directions to Universal Studios. The duty staff gave us clear instructions and marked for us the stations where we need to change train. The walk to/from Shin Osaka Station is about 10 plus minutes. From Shin Osaka Station, look for the north exit or central exit then north exit. A shorter way, which we discovered on our second day, is to exit from the 2nd floor of Shin Osaka Station, walk through a overhead bridge which will lead to the 2nd floor of a office building. Then get down to the street level (Starbucks on ground floor) Turn Left and keep walking.…
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Date of stay: December 2019Trip type: Travelled
Helpful
Response from ERTERN, Front Office Manager at Holiday Inn & Suites Shin Osaka, an IHG hotel
Responded 9 Jan 2020
Dear Michael, Thank you for taking the time to give us a review and for writing out directions to our hotel for future guests. We are happy to hear that you and your family enjoyed your stay here. We will share your praises to our staff and let them know to keep up the good work. Thank you again for the feedback. We hope to welcome you and your family here again!
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After group check in, distribution of the room key cannot at lobby event in winter season (below 10 degree). A staff inform us that the main hotel door is for guests and ask us to move away and dont block the main entrance. But there is no guest during that moment and we the only guest. Is we not the guest for the hotel? I always think Japan hospitality is very good but this experience really change my mind. Hope other didnt experience as what i experience in this hotel and Japan. Thank you.
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Date of stay: November 2019Trip type: Travelled
Helpful
Response from ERTERN, Front Office Manager at Holiday Inn & Suites Shin Osaka, an IHG hotel
Responded 10 Nov 2019
Dear Skyloo80-san, Thank you so much for your recent stay with us. We sincerely apologize that your recent stay did not live up to our gold standard. This is certainly not the kind of experience we intend to provide, and we appreciate your feedback as your comments assist us in targeting areas for improvement. Once again, thank you for staying with us and we look forward to welcoming you back on your next future visit. Sincerly yours,
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+1
It was such a wonderful stay. Thanks for the team, Erika and Jun. The studio apartment for 3 pax is great for us. It’s fully furnished kitchen, 2 in 1 washer dryer, oven make it easy for us! It’s around 15 mins walk to Shin-Osaka station. Lawson and Family Mart are just few steps away from the location. Will definitely come back to stay here again. Thank you once again! :)
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Date of stay: October 2019Trip type: Travelled
2 Helpful votes
Helpful
Response from ERTERN, Front Office Manager at Holiday Inn & Suites Shin Osaka, an IHG hotel
Responded 31 Oct 2019
Dear SitiHajarMohddan-san, Thank you so much for taking time to feedback on your recent stay with us. Your recognition to our staff is definitely an encouragement to the team to do more in providing our best service to WOW every guest who stays with us. We hope to have the pleasure of welcoming you back soon.
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This ranks very high on my list of best hotel rooms I've ever stayed in. Our room boasted quite the amenities such as a fully functional kitchen, laundry area and large bathroom which are both very welcome when you have a long stay. Service is excellent and the staff are all very friendly. The only downside is the location being a little inconvenient in terms of walking distance, but Shin-Osaka station is not too far and is a major station where you can find many metro lines as well as the Shinkansen.
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Date of stay: July 2019
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from ERTERN, Front Office Manager at Holiday Inn & Suites Shin Osaka, an IHG hotel
Responded 31 Oct 2019
Dear sophiegardoni-san, Thank you so much for taking time to feedback on your recent stay with us. It is a pleasure to know that you enjoyed our room and staff service. We are so pleased to hear that you have such a positive impression of us. Thank you once again for your feedback and we look forward to welcome you at Oakwood Hotel & Apartments Shin-Osaka.
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Stayed for 6 nights here , the location was convenient as it is close to the shin Osaka station. The rooms were excellent and the staff was extremely helpful. Would definitely recommend for other visitors .
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Date of stay: October 2019Trip type: Travelled
Helpful
Response from ERTERN, Front Office Manager at Holiday Inn & Suites Shin Osaka, an IHG hotel
Responded 31 Oct 2019
Dear ramanroop-san, Thank you so much for taking time to feedback on your recent stay with us. It is pleasure to know your stay met your expectations. Again thank you for your kind words and we hope to welcome you back soon.
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We in Tokyo at a place we found unsatisfying - noisy, spartan, uncomfortable. After that, Oakwood near Shin Osaka was absolutely paradise. Location - very good. A couple of blocks from Shin Osaka station and in the quiet side. Restaurants and groceries nearby. Not that far from Itami airport too. Cleanliness- spotless Staff - fantastic, helpful, multilingual, etc. what more could you want? Amenities: the room had everything and then some. Full kitchen, washer/dryer combo (not all rooms have this but there’s also a laundry room) and more. The hotel has an exercise room and restaurant. Everything is sparkling and beautiful. Price: very good, especially for what you get. In DC or Boston you couldn’t find any place at all for this price, never mind such a nice place. Downside: I titled this wonderful in almost every way. We found the mattresses too firm for our liking. That’s a minor quibble considering everything else. Overall we just loved it. …
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Date of stay: August 2019Trip type: Travelled
Helpful
Response from ERTERN, Front Office Manager at Holiday Inn & Suites Shin Osaka, an IHG hotel
Responded 2 Dec 2019
Dear 435williamh, Thank you for your feedback. We appreciate you taking the time to give us a review. Our staff are delighted to hear that you had a wonderful stay with us. We appreciate you sharing your honest feedback about the bed mattresses too. Thank you again for your comments. We look forward to welcoming you all again! Best regards, Oakwood Hotel & Apartments Shin-Osaka
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PRICE RANGE
US$54 - US$93 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Oakwood Hotel & Apartments Shin-Osaka
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
185
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Claim Your Listing Frequently Asked Questions about Holiday Inn & Suites Shin Osaka, an IHG hotel
Which popular attractions are close to Holiday Inn & Suites Shin Osaka, an IHG hotel?
Nearby attractions include Eki Marche Shin Osaka (1.1 km), Arde Shinosaka (0.9 km), and Ajinokoji (1.0 km).
What are some of the property amenities at Holiday Inn & Suites Shin Osaka, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn & Suites Shin Osaka, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn & Suites Shin Osaka, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn & Suites Shin Osaka, an IHG hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Holiday Inn & Suites Shin Osaka, an IHG hotel?
Conveniently located restaurants include Kyochabana Shinosaka Eki, Gogoichi Horai JR Shin Osaka Station, and Takoya Dotonbori Kukuru JR Shin-Osaka Station.
Are there opportunities to exercise at Holiday Inn & Suites Shin Osaka, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Shin Osaka, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn & Suites Shin Osaka, an IHG hotel?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Holiday Inn & Suites Shin Osaka, an IHG hotel?
Many travellers enjoy visiting Osaka Castle (6.1 km), Osaka City Central Hall (4.6 km), and Osaka Prefectural Nakanoshima Library (4.6 km).
Does Holiday Inn & Suites Shin Osaka, an IHG hotel have any great views?
Yes, guests often enjoy the city view available here.