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Hotel Keihan Universal Tower

Booking.comUS$210*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Keihan Universal Tower
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955 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Brisbane, Australia
Reviewed 1 week ago

The rooms are very tiny. We wanted a triple room and got a double room with an extra bed in it and we couldnt move in he room it was to crowed. the hotel was nice but we had trouble with some of the staff not being able to speak English so they didn't understand us. there was not information...

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Helpful?
Thank turpinmaree
Keihan_Universal, receptionist at Hotel Keihan Universal Tower, responded to this review

Dear turpinmaree, Thank you for staying here at Hotel Keihan Universal Tower. We are sorry for not being able provide you the best service. First is your room, since I cannot review your reservation by just your handle name, I won't be able to check how you got a double room when you are expecting a triple room. Judging by...

Florida
Reviewed 1 week ago via mobile

The staff was excellent. Every staff member was kind and helpful, even with the language barrier. The beds in the triple room were awful and felt like sleeping on a hard floor. The bed pillow was small, like a pillow you get on an airplane. The room was small for the 3 beds. Chairs and a table were pushed against...

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Helpful?
Thank Annie143Florida
Keihan_Universal, receptionist at Hotel Keihan Universal Tower, responded to this review

Dear Annie143Florida, Thank you for staying here at Hotel Keihan Universal Tower. We hope that you had enjoyed your stay in our facility. It is a relief that despite of the language barrier, our staff had been able to help you attend to your needs. Some of our staff are sill in training and some know only little English. However,...

Ende, Indonesia
Reviewed 4 weeks ago

convinient hotel in osaka for those who want to go to universal studio. just adjencent to hotel. There are plenty of restaurant and shop around the hotel. very easy to find food after going to universal studio.

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Helpful?
Thank Eisen D
Keihan_Universal, Front desk at Hotel Keihan Universal Tower, responded to this review

Thank you for staying at our hotel. There are lots of restaurants and shops around our hotel so most of our guest feel it's convenient! Did you find your favorite restaurant or shop? If you'll have an opportunity to come to Osaka, Please come and stay here again! We look forward to seeing you soon! Front staff Shimada

Manila, Philippines
Reviewed 22 March 2017 via mobile

Fully set up for families visiting Universal and Osaka Aquarium' hotel rooms are good' bathroom amenities are great' inclusive breakfast is surprising good' even service is attentive and professional despite all the many hundreds of guest that need to be handled each day! Access to public transport be this now train or ferry is easy'

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Helpful?
1Thank TheTrueOriginal
Bekasi, Indonesia
Reviewed 18 March 2017 via mobile

My husband and I stayed there for two nights. The room was so nice. We got the high floor room with view of Universal Studio Japan. The hotel is just few steps away from Universal City Station. You'll find the hotel next to Starbucks. Checkin at 4th floor and check out at 3rd floor.

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Helpful?
1Thank Desi_Sianipar
Keihan_Universal, Front at Hotel Keihan Universal Tower, responded to this review

Thank you for staying at Hotel Keihan Universal Tower. We are glad to hear that you had enjoyed your stay here in our hotel. Did you enjoy USJ then? We hope so that!! And we are looking forward to meeting you again. At last, thank you for writing this review. Best regards Front Desk Yumie Zenitani

Reviewed 20 February 2017

Didn't get to experience the hotel much as I was just staying for a night. Whole day at USJ, sleep for the night, and had to check out early in the morning to catch a flight. The hotel is located in proximity to USJ, approximately 5 minutes walk. It is surrounded by many shops and restaurants that open until quite...

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Helpful?
1Thank Chibicabi
Keihan_Universal, Front at Hotel Keihan Universal Tower, responded to this review

To:Chibicabi Thank you for staying at Hotel Keihan Universal Tower. And we are glad to read from your review that you had enjoyed your stay here in our hotel. Did you enjoy USJ then? We hope so that. At last, thank you for writing this review. We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

Reviewed 16 January 2017

The hotel was a two minute walk to USJ and located in the middle of city walk. Great for families if this is what you are there for. Its also easily accessible by metro. The rooms are smaller than the typical 'western' type room and the overall property was a bit dated/worn. But overall the stay was good and the...

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Helpful?
1Thank dc04983
Keihan_Universal, front staff at Hotel Keihan Universal Tower, responded to this review

Thank you for sharing your review us. We are grad to see you. Did you enjoy your stay? Our hotel's location is very suitable for going to USJ and Osaka city. We're honored that we can help your greatful stay. And, thank you for your favorable feedback for staff. It really warms our hearts! We look forward to your next...

Reviewed 9 January 2017

We stay for a night in Keihan Universal Tower. We booked the quadruple room, its spacious, clean and modern. The staffs are friendly and the location is really good. Really near the station, lots of restaurants and shops in City walk in front of the hotel and walking distance to Universal Studio Osaka. In ground floor of the hotel you'll...

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Helpful?
Thank Thya A
Reviewed 26 December 2016 via mobile

Rooms are good size (by jap standards), clean and comfortable. Fantastic location if you are intending to visit USJ which is only 5 mins walk. Cafes, shops and restaurants are found just outside the hotel. Quad sharing rooms are excellent choice for families. Good choice and value for money.

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Helpful?
1Thank Sandra P
Singapore
Reviewed 22 December 2016

The hotel is conveniently located between the train station & Universal Studio with many eateries around. The hotel is big & seems to cater for stays for school trips! We had a quad room, though the 4th bed is in an awkward position, we were still able to open our 4 luggage (though a bit tight in walking space after...

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Helpful?
1Thank LizzyHo

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Keihan Universal Tower

Address: 6-2-45 Shimaya, Konohana-ku, Osaka 554-0024, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: €105 - €450 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Keihan Universal Tower 3.5*
Number of rooms: 641
Reservation Options:
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Also Known As:
Hotel Keihan Universal
Hotel Style:
#21 Romantic Hotel in Osaka
#36 Family Hotel in Osaka
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Family Hotel”
gemartraveling, 9 Jul 2016 | Read review
“I was quite satisfied with my room. I had no problems”
Hylmar, 17 Apr 2016 | Read review
“top floor with open sky view”
BryanSo, 14 Jan 2016 | Read review
“Rooms facing the Bay are excellent”
Venkat-Indian, 24 Jun 2015 | Read review
“Don't stay here”
585robe, 13 Sep 2014 | Read review
5 of 5
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US$210* /night
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Prices are for 1 room, 2 adults
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