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Hotel Keihan Universal City

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Hotel Keihan Universal City
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569 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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New Zealand
Reviewed 3 days ago NEW

The whole Universal Studios area of Osaka is colourful & fun, and this hotel embraces the theme and keeps the vibrancy coming...there are several other hotels within 500m of this one, some appeared more modern, but we were more than happy here for 3 nights and used it as our base for wider travel in Osaka. The train into Umeda...

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Thank 2shopaholics
Keihan_Universal, front staff at Hotel Keihan Universal City, responded to this review

Thank you for staying at Hotel Keihan Universal City. We are so glad to hear your comments. If you come Osaka, we recommend to stay our hotel again because there are many kinds of shop near our hotel. Thank you. front staff Noguchi

Cebu City, Philippines
Reviewed 1 week ago

My family and I stayed here for 4 nights. At first I was hesitant to book this hotel since it might be "too Japanese" for us. I changed my mind after getting a really good deal on their Comfort Triple rates and decided to give it a try. The hotel is very, very near the Universal City Station. Upon exiting...

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1Thank Adel T
Keihan_Universal, front at Hotel Keihan Universal City, responded to this review

Thank you for staying at Hotel Keihan Universal City. We are so glad to hear your comments. When if you visit Japan, we recommend to stay other type rooms because all of them are attractive. We are looking for seeing you agian soon. From front desk, Matsutani

Sydney, Australia
Reviewed 1 week ago via mobile

The hotel is conveniently located in the mall, a few minutes walk from both the Universal City subway station and Universal Studios Japan. There are also heaps of restaurants and shops to visit in the mall. We got a forest themed room with a double bed and 2 singles. The room was a little small (there was no space between...

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Thank happyitchyfeet
Keihan_Universal, Front at Hotel Keihan Universal City, responded to this review

Thank you for staying at Hotel Keihan Universal City. We are glad to hear your comments. If you come to Universal Studio Japan, we are glad that you will stay at our hotel. We are looking for seeing you again soon. From front desk, Matsutani.

London
Reviewed 2 weeks ago via mobile

The hotel is nice and fun for the kids because it's all colourful and there are stars in the ceiling. Great location for the Universal Studios (and it is possible to buy entrance tickets at the hotel which saves a lot of time) but a bit out of town for going around Osaka. That said, it's right outside a subway...

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Thank JulieInHvar
Keihan_Universal, フロント at Hotel Keihan Universal City, responded to this review

Thank you for staying at Hotel Keihan Universal city. We have other colorful rooms, so if you have a time to visit Japan, we are glad that you stay our hotel again. From, front desk Katayama

Koronadal, Philippines
Reviewed 24 February 2017 via mobile

aside from having friendly and accomodating staff, the hotel is very convenient not only for visiting usj but accessible to the center of osaka. the room is a bit small but not a problem to us as we were out most of the time. clean and very comfortable.

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1Thank allan_y1965
Keihan_Universal, Front at Hotel Keihan Universal City, responded to this review

To:allan_y1965 Thank you for staying at Hotel Keihan Universal City. We are delighted to read this wonderful review that you took some time to write. And we are looking forward to meeting you again soon! Best regards Front Desk Yumie Zenitani

Bangkok, Thailand
Reviewed 16 February 2017 via mobile

The convenient hotel is in front of the Universal. We just wake up and walk 3 min to the Universal. The room is so beautiful and good sleeping. We impress the very big Lawson shop near the hotel. We will back to his hotel again.

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Thank kittipongpatt
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To:kittipongpatt Thank you for staying at Hotel Keihan Universal City. We are glad to hear that you had enjoyed your stay here in our hotel. We are looking forward to meeting you again soon! Best regards Front Desk Yumie Zenitani

Singapore, Singapore
Reviewed 15 February 2017

We stayed in a comfort type room for four people, included in a package with admission tickets to Universal Studios Japan and timed entry tickets for Harry Potter World (purchased the package from JTB back home). Room was clean with well-stocked amenities but was smaller than I had expected..the two double beds were very close together with no room to...

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Thank jamie801
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To:jamie801 Thank you for staying at Hotel Keihan Universal City. At first, we apologize for the inconvenience of your room. Then we realize that improvement is needed. Thank you for writing review. And we are glad to hear that you had enjoyed your stay here in our hotel and USJ! We are looking forward to meeting you again. Best regards...

England
Reviewed 8 January 2017 via mobile

We loved this hotel because it is literally a few minutes walk from the station and a few minutes walk to the park. I wasn't expecting too much as the photos showed a somewhat ugly, grey high-rise building but it was the complete opposite. The lobby was decorated in a really colourful and fun theme that made us excited for...

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1Thank SpamboEngland
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: SpamboEngland Thank you for staying at Hotel Keihan Universal City. We are delighted to read this wonderful review that you took some time to write. Did you enjoy Halloween Horror Nights then? We hope that you enjoyed Japanese Halloween. And your word "I would definitely stay at this hotel again." it couldn’t be happier for us! We are looking...

Guam, USA
Reviewed 28 December 2016

Arrived via Kansai Airport which is 70 mins. away by bus. Airport is nice.pmeasy to navigate. They have a regular bus that travels directly to area where hotel is. Hotel was OK. PRO's- For price of room (paid less than $200 a night - came with breakfast using a hotel booking site). It was a value because of location to...

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Thank ViceMayorHofmann
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To:ViceMayorHofmann Thank you for staying at Hotel Keihan Universal City. We are delighted to read this wonderful review that you took some time to write. We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

Penang, Malaysia
Reviewed 18 December 2016 via mobile

We had spent 2 nights at this hotel recently during visit USJ. The hotel is located at Universal city walk, 3 minutes walk from USJ main entrance, is very convenient if visit USJ with children. I have booked a lake theme room and the room had one single bed and one double bed. The room are very clean and comfortable....

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Thank Robert K
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: Robert K Thank you for staying at Hotel Keihan Universal City. We are glad that you were satisfied with your stay and enjoyed the breakfast. And we are delighted to read this wonderful review that you took some time to write. We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Keihan Universal City

Address: 6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: €82 - €430 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Keihan Universal City 3.5*
Number of rooms: 330
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Also Known As:
Keihan Universal City Osaka
Keihan Universal City Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Keihan Universal City staff and other travellers.
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Questions? Get answers from Hotel Keihan Universal City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great. Each floor has a different theme.”
anne_rose21, 13 Apr 2017 | Read review
“If you're getting a triple, get a "comfort" theme. Forest (Green) themed triple does not exist!”
lakatwmn, 5 Nov 2016 | Read review
“We stayed on the eleventh floor with a nice view of universal walk”
jay22200, 13 Jul 2016 | Read review
“Best to book through their website.”
Leilanie_12, 18 Apr 2016 | Read review
“If you love hard beds, stay here....otherwise I wouldn't stay at all.”
steven_nagoya, 5 Jan 2016 | Read review
5 of 5