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The hotel is far from the train station, need to carry heavy luggage and walk for 15 minutes. It is a very small room with expensive rate and no breakfast. Must pay expensive breakfast which the price is equal to lunch or dinner size of...More
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This is my first-time stay at this hotel for one night, Price is reasonable, location convenient, good amenities, room was small but it is a standard in Japan. Just 5 mins walk from the station and in the main street, many restaurants nearby, pubs, shops....More
I injured my snowboarding and didn't have anyone with me to help. They took my 1am phone calls graciously and even found someone that spoke English. They promised to find me a taxi and crutches. When I called for an update at 7am and food,...More
3 Thank maemae16
Response from JalcityNagano1221, Front Office Manager at Hotel JAL City NaganoResponded 22 January 2017
Thank you for your comment.
We hope this finds you feeling much better.
We always welcome you to visit us again.
Front Office Manager
My wife and I were coming down from the mountains at Shiga-kogen, just NW of Nagano and needed a place to stay for one night. Great price, good amenities and perfect location. Less than .5 miles from Nagano station. ¥730 taxi ride or easy enough...More
We have stayed here twice now and found its location convenient and room excellent. Has an good breakfast buffet and an excellent view of the outlying mountains. Just 5 minutes walk from the station and in the main street that leads to many attractions and...More