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Arashiyama Benkei

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223 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Auckland, New Zealand
Reviewed 3 days ago NEW

Even though we were late for check in and dinner at 8pm, the staff were happy to oblige us. The entrance is warm and welcoming. The room is neat and well presented as we had the first room facing the river. Absolutely beautiful! Dinner and breakfast were well presented and had a variety of tastes. Lots of activities around the...

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Helpful?
Thank lokety
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear lokety, We thank you very much for your recent stay at our ryokan. And we are truly grateful to see your review comments with your detailed impression about our facility, food and services. The real voice of our guests are the our source of high motivation to provide the great ryokan experience. Again, we are pleased that we could...

Los Angeles, California
Reviewed 2 weeks ago via mobile

Unbelievable customer service and attention to detail! Warmly greeted by the staff before we even climbed the steps. The rooms are spacious, nicely decorated, and clean with amazing views! This ryokan goes above and beyond to make your stay as comfortable and as memorable as possible. The onsen was excellent! Outdoor and indoor baths available. Very relaxing after a long...

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Helpful?
Thank emnem216
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear emnem216, First of all, we thank you very much for your recent stay at Arashiyama Benkei. And, we are really grateful that we have received your warm review and great rating to our facility and services. We are pleased that you have enjoyed the "Moments" in our ryokan and we hope to be able to welcome you again in...

Milan, Italy
Reviewed 2 weeks ago

Far from the noisy city center, this traditional ryokan represents a real traditional esperience with all the confort of modern time. The staff is very gentle and kind, the quality of the service (inclusive meals) is superior. Spring bath area is quite small, but still adequately sized for the limited number of guests supposed to be hosted

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Helpful?
Thank robi_bg79
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear robi_bg79, Thank you very much for your recent stay at Arashiyama Benkei, and we are truly appreciated to receive the review with rating. It is our honored that you have been experienced the piece of tradition from our ryokan as well as the traditional hospitality of Japan. As we are one of small ryokan, most important thing for us...

Elora, Canada
Reviewed 3 weeks ago

We had a wonderful stay - everything was perfect! It started with a warm welcome and check in by a hostess in our room. We had a private onsen session prior to dinner - what a wonderful way to unwind after a busy day of travel. The kaiseki dinner was excellent - well presented and delicious. The traditional Japanese breakfast...

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Helpful?
Thank astubington
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear astubington, We thank you so much for your recent stay with us and give us such a great review. As we operate our ryokan to provide warm hospitality with onsen and cuisine, your we are grateful to see your review which have mentioned about all of our specialty as well as the location of our ryokan. We are pleased...

Hong Kong, China
Reviewed 3 weeks ago

We were picked up from the train station and arrived the exquisite ryokan located next to the river in a few minutes. It was a pleasant surprise seeing our name handwritten on the welcome board. From then on, everything feels personalized. Check-in was completed in our room along with excellently prepared refreshments. We appreciated the included private onsen session. The...

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Helpful?
Thank Coconuworld
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Coconuworld, Thank you very much for your recent stay in Arashiyama Benkei. We are very pleased to see your review which have described in very detail from the pick up, check in until the check out. We are really grateful that you have felt our "personalized" hospitality. Regarding to the time of check-in and out, as you have mentioned...

Hong Kong, China
Reviewed 4 weeks ago

The perfect stay experience for me and my wife during Xmas! The staffs are so thoughtful and helpful. Special mention to the formal Japanese dinner, compare to all the Japanese restaurants that we have been to (several Michelin starred included), Benkei's offer is at the very top range. Well done!!! We stayed at Hozugawa (room name I believe), which includes...

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1Thank yshi_258190
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear yshi_258190, First of all, thank you very much for select our ryokan and let us be part of your wonderful trip in Kyoto. We are very pleased to see your review which have described in detail about your experiences in our ryokan. As your special mentioned about the meal, we are the traditional inn as well as the traditional...

Reviewed 4 weeks ago

Stay here for a warm and wonderful Japanese experience! Staff is welcoming and attentive, facilities are authentic, food is great! Close to Ariashiyama attractions. Be sure to reserve a private bath- wonderful at night!

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Helpful?
Thank Suzi M
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Suzi M, Thank you for your recent stay at Arashiyama Benkei!! We are much grateful to see your review and rating to our service and facilities. "Experience" that is the thing we'd love to provide our guests. We are honored that we could provide you the "Wonderful Experience" Again, thank you very much!! We hope to see you again...

Bangkok
Reviewed 4 weeks ago

My husband and I only stayed here for one night but we were hugely impressed by the room, ambience, food, and service. We booked late and there was only one room left the first night of annual light up in Arashiyama, when the mountains just opposite the hotel, nearby Togetsukyo bridge, bamboo forest, and kimono forest at Randen train station...

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Helpful?
1Thank Rinacha
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Rinacha, Thank you so much for your recent stay with us. And giving us such a wonderful review which describes in detail from your check-in to out. As you have been in the period of Arashiyama Hanatouro (Light up event), we believe that you had very special moments. By seeing your review, we are also grateful that you have...

Reviewed 4 weeks ago

*Disclaimer: let me inform you all that I can speak Japanese, so there was no language barrier in our stay with them. My fiancee and I had a Day Trip last December 1, 2016 at Arashiyama Benkei. The building was stately and it was situated right in front of the Katsura River and Arashiyama Mountain. It's like every view in...

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Helpful?
1Thank Kay M
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Kay M, First of all, thank you so much for your time being in Arashiyama Benkei as our Day Trip Kaiseki course meal and Onsen experience. Your review have described in detail and we are truly grateful that we were part of your unforgettable moment in your life event. We wish you and your fiance as future family to...

กรุงเทพมหานคร (กทม.), ไทย
Reviewed 18 December 2016

Beautiful place. The staffs are very attentive and helpful. Breakfast with the mountain view is amazing. We would definitely go back, but if they have shuttle service from train station to/from the hotel would be even better!

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Thank patk750
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear patk750, Thank you very much for your recent stay at Arashiyama Benkei and we are very grateful to receive your review about our ryokan. About the shuttle service (Pick up service), we actually have that from JR Saga Arashiyama Station or Hankyu Arashiyama Station to our ryokan which requires by email to inform us the time of arrival or...

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Japanese Room with 12 Tatami Mats (Private Bath) (79)
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Staying in Western Kyoto

Neighbourhood Profile
Western Kyoto
Western Kyoto is home to some of the city's best eccentricities. Kyoto's Saga-Toriimoto Preserved Street takes visitors back in time to the Meiji Period, where old homes have been transformed into tea houses and eateries. Pleasure boats drift down the riverbank, under wooden bridges that beckon nature lovers to hiking trails and botanical walks. The area's famously tall bamboo groves, monkey park, and impressive vistas during the Hanami cherry blossom viewing season mean that it is busiest in warmer months, though also gorgeous in the fall, when the mountains and hills along the banks turn multi-colored. Historic and engaging, even the rail cars in Western Kyoto seek to exemplify its traditional nature and scenic beauty. Many people, including natives, come to visit the 1,200 rakan statues at the Otagi Nenbutsuji Temple, which is still in use as a religious site.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Spa
Food & drink at the hotel
Arashiyama Benkei
Arashiyama Benkei
Cuisines: Japanese, Asian
Things to do
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Welcome Arashiyama Benkei was established in 1969 on the historical and scenic land known as Arashiyama. Thriving spring cherry blossoms, red autumn leaves blanketing the mountains, and cultural and historic landmarks give Arashiyama the distinction of being one of Japan’s leading sightseeing destinations. Just upstream from (west of) the Togetsu-kyo Bridge, which marks the center of the area, and situated alongside the murmurs of the Oi River, is Arashiyama Benkei. Our ryokan accommodations, built in the traditional sukiya-zukuri architecture style reminiscent of antique tea houses, is not simply a place to rest and eat, but also houses facilities in which guests can enjoy Arashiyama onsen (hot springs) and indulge in traditional Kyoto cuisine. Please visit us to experience the utmost in comfort and relaxation. -Rooms- Arashiyama Benkei is honored to provide 10 guest rooms, each with their own individual charm. Each room is thoughtfully designed and furnished in the Japanese style, featuring views of the Arashiyama mountains or our lush garden. Cherry blossoms in spring, cormorant fishing in summer, cascading colors of maple leaves in autumn, and a dusting of snow in winter. Our guests are certain to enjoy a peaceful stay among the beauty and stillness of this unique Kyoto scenery. -Onsen- Arashiyama onsen (hot spring) water has a pH of 8.3 and provides an exceptionally smooth touch that is said to beautify skin and wash away any travel fatigue. Benkei has indoor and open-air baths; both are available for men and women and are separated by gender. Guests who prefer to enjoy a bath in private may reserve a secluded open-air bathtub (same-day reservation, \2,160/group/45 minutes). -Cuisine- Guests at Benkei indulge in traditional multi-course kaiseki fare that uses seasonal ingredients found not only in Kyoto, but sourced from all over Japan. We take care in creating cuisine that appeals to all palates, yet maintains respect for the tenets of traditional Kyoto cooking. -Day Trips- Day trip guests at Benkei may also opt to enjoy a relaxing bath in addition to a gourmet meal. Reservations are required for combined onsen and dining day trips. The facilities open at 11:30 a.m. We offer full plans that include meals in private room (2 hours for bento meals or 3 hours for full-course kaiseki meals), baths, towels, and yukata robe, as well as more informal plans that include a restaurant meal in the open space and onsen bath. ... more   less 

Additional Information about Arashiyama Benkei

Address: 34 Sagatenryuji Susukinobabacho Ukyo-ku, Kyoto 616-8385, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Western Kyoto
Price Range: €395 - €744 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arashiyama Benkei 4*
Number of rooms: 10
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Also Known As:
Arashiyama Benkei Hotel Kyoto
Hotel Style:
#2 Luxury Hotel in Kyoto
#2 Spa Hotel in Kyoto
#2 Top resorts Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from Arashiyama Benkei staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even if you cannot stay there overnight, try to have a Day Trip. Check out their English Website for details and email them.”
 of 5 bubbles 180kaym, 19 Dec 2016 | Read review
“There are rooms with private onsen in room.”
 of 5 bubbles MadeleineKam, 27 Nov 2016 | Read review
“We had a smaller (10 tatami mat) room on the 2nd floor. It didn't have a private tub but the view of the river was beautiful.”
 of 5 bubbles , 11 Nov 2016 | Read review
“The 12 mat rooms are plenty of space for a couple.”
 of 5 bubbles 881petem, 9 Nov 2016 | Read review
“Reserve the private bath if you are a family, it doesn't cost extra. ”
 of 5 bubbles andymN6829DS, 22 Oct 2016 | Read review
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