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    The Ritz-Carlton, Kyoto

    Kamogawa Nijo-Ohashi Hotori, Nakagyo-ku | Nakagyo-ku, Kyoto 604-0902, Kyoto Prefecture
    011 81 75-746-5555
    Hotel website
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    1/1/2018 2/1/2018
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    Traveller (1099)
    Room & Suite (347)
    Dining (159)
    • Excellent86%
    • Very good10%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “la locanda” (25 reviews)
    “night manager” (14 reviews)
    “sushi chef” (12 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Private Balcony
    5.0 Star Hotel
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    1 Jan2 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (1,145)
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    1 - 5 of 828 reviews

    Reviewed 5 days ago

    My husband and I are extremely grateful for the incredible hospitality, kindness and attention to detail we experienced on this our second stay at the Kyoto Ritz. I just can't say enough to praise the staff, in particular Yuka Nakasuka. She went above and beyond...More

    1  Thank Margie2454
    Reviewed 1 week ago via mobile

    Before the review, I should state that I have experience doing professional guest reviews for hotels - ie at the HK peninsula where we answered 30 pages of reviews post experience and reported our findings to senior mgmt. This was a personal trip and I...More

    1  Thank chasingbeauty
    Reviewed 1 week ago via mobile

    Stayed here for 2 nights and the experience is simply awesome. My family thoroughly enjoyed this stay though it was relatively short. Ms Beth Bae, Guest Experience Agent is extremely helpful, knowledgeable and went out all the way to make this stay thoroughly memorable!More

    3  Thank EngThomas
    Response from Simon F F, Guest Relations Manager at The Ritz-Carlton, KyotoResponded 1 week ago

    Dear EngThomas-Sama Thank you very much for your review. We are very thrilled that your stay lived up to your expectations and more, Kyoto is a really wonderful place where you can immerse yourself in the culture and traditions of Japan. I will share your...More

    Reviewed 1 week ago via mobile

    Took a break after a tour of Kyoto. Decided to try the high tea instead decided to try their alacart menu. Had the sandwich and pasta and salad. The food was so good and it's a great place to relax. We had dessert too. The...More

    3  Thank Janice W
    Response from Simon F F, Guest Relations Manager at The Ritz-Carlton, KyotoResponded 1 week ago

    Dear Janice W - Sama, Thank you very much for your review. We are very happy that your culinary experience in our lobby lounge lived up to your expectations. As you mentioned it is a great place to relax after a busy day visiting the...More

    Reviewed 1 week ago via mobile

    Stayed here as part of my first Japanese tour . Gorgeous building - simple and views onto the river ( ask for this side!!) are stunning . Watched white and blue herons and joggers and sunrise! You can walk to great boutique shopping and concierge...More

    1  Thank YankeeAbroad
    Response from Simon F F, Guest Relations Manager at The Ritz-Carlton, KyotoResponded 1 week ago

    Dear YankeeAbroad - Sama, Thank you very much for your review. We are very happy that your stay with us at The Ritz-Carlton Kyoto lived up to your expectations. We are extremely proud of our location beside the wonderful Kamogawa river where the view is...More

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    • Reservation Options
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    • Location
    • Japan >
    • Kinki >
    • Kyoto Prefecture >
    • Kyoto >
    • City Center
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    Traveller (1099)
    Room & Suite (347)
    Dining (159)
    Pool & Beach (45)
    Hotel & Grounds (865)
    Bathroom (55)
    Business Centre & Event Rooms (4)
    City Center
    No district of Kyoto is quite as representative of its
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    bring deal hunters and fashionistas out in droves to
    peruse the clothing, accessories, gifts, and home
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    Ask a question
    Questions & Answers
    Jeff L
    30 September 2017|
    AnswerShow all 3 answers
    Response from O1628YTedwardh | Reviewed this property |
    Sorry for delay, but we took the most comfortable option, which was a delux suburban. I think a couple hundred dollars
    John S
    29 June 2017|
    AnswerShow all 6 answers
    Response from Taits2672 | Reviewed this property |
    Yes. The location is outstanding.
    Yihong H
    22 December 2016|
    AnswerShow all 3 answers
    Response from Simon F F | Property representative |
    Yes indeed you do except union pay through our systems here.
    Room Tips
    "River view is our favorite"
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    "Take River view room."
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    "River view if you can !"
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    "We had a "Luxury" room which had a beautiful view of the river."
    Read review
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