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The Westin Miyako Kyoto

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2,239 Reviews from our TripAdvisor Community

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Showing 1,207: English reviews
Pelham, New Hampshire
Reviewed 1 November 2011

While some reviews say that the hotel is run down, shabby, and tired, we did not find it so. Our room 6030 had a view of the mountains, Kyoto, and a Tori gate. You could walk to shrines and temples. Get a map of the Philosopher's Walk then take a taxi to the top to see the Silver Pavillion and...

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3Thank fudgbug
Bay Area, California
Reviewed 31 October 2011

We were given a room in the old wing of the hotel (after walking through at least four or five hallways - it seemed like a maze!) and the room was on the small side. The decor was dated - cream-colored wallpaper that had begun to peel in some places and was dinged with black marks from luggage. The carpeting...

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1Thank kipellen
Shenzhen, China
Reviewed 29 October 2011

Very run down decor. The furniture in the small room was worn out. The wall paper was water stained. For a Westin Hotel this was a big disappointment. Not worth the money at any cost. Go to another hotel

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2Thank fryguys
Johannesburg, South Africa
Reviewed 25 October 2011

Situated in a quiet area of Kyoto, close to temples and Philosophers walk. Rooms small and unimpressive. Hotel is quite old, but charming. Shuttle service to the centre and train station is very convenient. Overall a good experience. I loved Kyoto!

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Thank Live4Luv2Travel
Rome, Italy
Reviewed 25 October 2011

Unfortunately,i have spent 3 night in the westin in kyoto,it is terrible and very dirty hotel; The price is very expensive and the hotel doesn't offer anything,except about the position,infact is well located. My room was very dirty and small,tha bathroom was full of hair,the concierge was unreal,you can't ask anything to her,the wi fi is only in the lobby,and,incredible,it...

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6Thank leonetigre
NY
Reviewed 22 October 2011

I went to Kyoto with my husband and brought my mother with me - booked a special deal directly from the Starwood/Westin website. Room: From our rooms, we had a view of the Japanese style cottage/villa - also available for rent if you can afford it... The rooms were spacious for a hotel in Japan, with separate soaking tub and...

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1Thank myxz
Denver, Colorado, USA
Reviewed 9 October 2011

This is our 2d stay at the Westin Miyako Kyoto--Japanese style room. The Miyako is an older hotel. We have never stayed in a Wester room so this review will be based on the Japanese style room located in the rear of the hotel surrounded by the garden. While our stay has always been pleasant, the hotel could use a...

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2Thank MHSyd
San Francisco, California
Reviewed 28 September 2011

I was expecting a standard Western-style hotel, nice rooms and big lobby, the usual... we had just stayed at such a hotel in Tokyo (Keio Plaza). But the Westin Miyako definitely exceeded our expectations. The service, firstly, was excellent: most staff spoke very good English, and special requests were generally accommodated with a smile (I should note that we're gold-level...

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2Thank gradientdescent
Hong Kong, China
Reviewed 18 September 2011

In one of the replies below, I read that the General Manager of the hotel replied that: "We do provide wireless service in our lounge as well as in the Lobby and Mayfair Tea Room and regret that it was not explained to you upon arrival." This is news to me. I stayed at the hotel for 6 nights. When...

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4Thank Shatin
Washington DC, District of Columbia
Reviewed 14 September 2011

The hotel is over 120 years old and it shows it. Staff is very friendly and helpful. However, the hotel shows signs of age. We first got a room in the older part which was very small and looked more like a 2 stars hotel with furniture and amenities. After complaining we were moved to a "newer" part that was...

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1Thank DCtraveller41
yoko_n1427, 営業ディレクター at The Westin Miyako Kyoto, responded to this review

Thank you very much for your comment and we appreciate good comment for our staff. As you mentioned, our hotel has over 120yeas history, and we always work on keeping our property neat. However we are sorry about that we were unable to measure up to your expectations of the room. We have a large variety of rooms; therefore please...

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Western-style 11-story Hotel located amid Japanese gardens, 5 miles from train station & 31 miles from Kansai Int'l Airport. ... more   less 

Additional Information about The Westin Miyako Kyoto

Address: 1 Awadaguchi Kachocho, Higashiyama-ku | Sanjo Keage, Kyoto 605-0052, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Price Range: €134 - €449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Miyako Kyoto 4*
Number of rooms: 499
Reservation Options:
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Also Known As:
The Westin Miyako Kyoto Hotel Kyoto
Westin Miyako Kyoto
Westin Kyoto
Kyoto Westin
Hotel Style:
#7 Spa Hotel in Kyoto
#10 Business Hotel in Kyoto
#14 Luxury Hotel in Kyoto
#14 Family Hotel in Kyoto
#25 Romantic Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Miyako Kyoto staff and other travellers.
11 questions
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Raleigh, NC

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Questions? Get answers from The Westin Miyako Kyoto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view room”
 of 5 bubbles manyeef2016, 25 Dec 2016 | Read review
“Corner suite fabulous w/ balcony.”
 of 5 bubbles 238marionm, 13 Dec 2016 | Read review
“Check the size of the room you want; forget the breakfast buffet cost because there is not flavor to the food.”
 of 5 bubbles localworldtraveler, 1 Dec 2016 | Read review
“Overlooking the Japanese Garden is good.”
  • Japanese garden
 of 5 bubbles meil665, 27 Nov 2016 | Read review
“Chose a room facing the mountains with a view of the Philosopher's Walk area. Ask for an upgrade. The upgraded room was massive.”
 of 5 bubbles 615RichardF615, 13 Nov 2016 | Read review
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