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The Westin Miyako Kyoto

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2,200 Reviews from our TripAdvisor Community

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Showing 1,186: English reviews
Centennial, Colorado
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 June 2011

We really enjoyed our stay at the Westin Miyako - there was a really cool air about the place and the city (first time visitor). The hotel has been around for along time but made us wonder how an exclusive hotel must have felt fifty years ago. It is out of the hustle and bustle of the city but 100... More 

Helpful?
Thank tompbradley
richard_s1427, General Manager at The Westin Miyako Kyoto, responded to this review

Thank you for taking the time to write a positive review of your recent stay at our hotel. We are pleased that you enjoyed our location. We have been playing a key role as a social center in the community for the past 120 years and are an integral part of the fascinating and well preserved ancient city of Kyoto,... More 

Singapore, Singapore
Level Contributor
62 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 26 May 2011

When I saw the room, I was extremely disappointed. This was my 1st visit to Kyoto, and this is what I came for? To look at a few tennis courts? I read from Tripadviser reviewers how they had rooms with panoramic views of Kyoto and I was hoping to see the same. Even my least expectations were far better than... More 

Helpful?
Thank hydepark
TheWestinMiyakoKyoto, Manager at The Westin Miyako Kyoto, responded to this review

Thank you for submitting your review to Tripadvisor. At Westin Miyako Kyoto we pride ourselves on offering personal and tailored service to every guest and so I am extremely disappointed that you did not enjoy your stay. About the view, we are making our effort to build up a harmonious atmosphere which is full of charm and is highlighted by... More 

Toronto, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 May 2011

I stayed here for three nights. Thankfully, there is a free shuttle service that runs from the hotel to the JR Kyoto station. And Lord knows how many times we used it. Because the hotel is quite on the edge of the city. There isn't much going on nearby, which is why it was quiet there. The Gion district is... More 

Helpful?
2 Thank Karanila
TheWestinMiyakoKyoto, Manager at The Westin Miyako Kyoto, responded to this review

It was a great pleasure to have you as our guest at the Westin Miyako Kyoto and thank you for taking the time to share your experience with us. Please accept my apology for the attitude of our receptionist upon your check in. Your comment was very helpful and we are most grateful to you for letting us know of... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2011

I have stayed at the Westin Miyako 3 times, and am looking forward to going back again this July. It has that cheerful international feeling that makes staying in a large hotel so enjoyable. The lobby buzzes with activity. The rooms are spacious and comfortable, and the housekeeping is excellent. There are many nice touches like robes, pajamas and slippers... More 

Helpful?
2 Thank porter912
TheWestinMiyakoKyoto, Manager at The Westin Miyako Kyoto, responded to this review

Thank you for your truly kind comments and for the 5 stars you gave us for most recent stay! It means a lot to us! We feel excited when reading “I look eagerly forward to returning to again and again.” We appreciate your kind comments regarding our service, shuttle bus, housekeeping, and the location of our property. The Japanese breakfast,... More 

San Francisco
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 April 2011

I stayed 5 nights for a conference at the Westin Miyako. The service was equal to any service anywhere. Concierge service was superb. Rooms were luxurious and comfortable and large by Japanese standards. Location was perfect - near subway line and within walking distance of major temple sites. You can roll out of bed and walk over to a fabulous... More 

Helpful?
2 Thank VaryaTours
TheWestinMiyakoKyoto, Manager at The Westin Miyako Kyoto, responded to this review

Thank you for taking the time to write a positive review of our hotel during your recent stay. We are delighted to read how much you enjoyed your stay and our location. Thank you for your nice comment to our concierge. We shared your comment with them, and they were very happy to hear your comment! We will keep working... More 

Taranaki
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 23 April 2011

My son and I stayed two nights and found this hotel to be perfect for our needs. We spent most of the time exploring the bird walk and all the temples in the area. We did everything on foot including walking to downtown and them to the JR station and made use of the free shuttle back.

Helpful?
2 Thank sewsy
TheWestinMiyakoKyoto, Manager at The Westin Miyako Kyoto, responded to this review

Thank you for taking your time to write a review! We are happy to hear that our hotel was perfect for you and your son’s needs and you enjoyed our bird walk and the temples here. Since our hotel is located on a hill, we have such a beautiful mountain view. Therefore, we are sure you were able to see... More 

Manhattan, NY
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 April 2011

We booked 2 nights Kasui-en Japanese style room at Westin. When we arrived to check in, the reception lady showed no smile or any indication of welcome, which was a shock after a few days traveling around Tokyo and Kyoto. The Kasui-en section not only looked abandoned but also like in a time warp of 1970s. The room was dark... More 

Helpful?
5 Thank houzi
TheWestinMiyakoKyoto, Manager at The Westin Miyako Kyoto, responded to this review

Thank you for submitting your review to Tripadvisor. At Westin Miyako Kyoto we pride ourselves on offering personal and tailored service to each and every guest and so I am extremely disappointed that you did not enjoy your stay. Your comments about the attitude and professionalism of our associate and the time it took to acknowledge your discomfort and take... More 

Los Angeles, California
Level Contributor
706 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 358 helpful votes
Reviewed 28 March 2011

We stayed 3 nights here. We had a nice room with a great bathroom. I just love the Toto toilets! My only wish is that they had given us a mountain or city view room. We were stuck facing an inner garden which was ok. The bathroom is nicely stocked with sundries and the room service is not too expensive.... More 

Helpful?
Thank melobeam
TheWestinMiyakoKyoto, Manager at The Westin Miyako Kyoto, responded to this review

Thank you very much for staying with us. We appreciate your comment and are glad to hear you liked our bathroom! Our inner garden is quite peaceful, and the rooms facing the garden are popular, too. However, we hope you can enjoy the view of Kyoto city next time. Although it takes little time to walk to downtown Kyoto, you... More 

Australia
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 March 2011

The hotel is just out of the central city but is an easy walk down hill to shops and restaurants. The hotel provides a shuttle every half hour to the train station so day trips are easy to access. Try the local eateries down the street they offer traditional food for very reasonable prices. We have stayed twice and will... More 

Helpful?
Thank greymanAustralia
TheWestinMiyakoKyoto, Manager at The Westin Miyako Kyoto, responded to this review

Thank you for taking the time to write a positive review of our hotel during your recent stay.  We appreciate your kind comments regarding our room, the location and the service. We are happy to hear that you will return! If you want to know more about sightseeing spots in Kyoto, our concierge would love to assist you, so please... More 

Boston, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 March 2011

We stayed here when we visited Kyoto, this is a beautiful property. The view from the hotel is very good. The breakfast is excellent. There is a chinese restaurant in the hotel, it was the best chinese food we had in Japan. There is a small bird watch trail behind the hotel which is very peaceful. You can hike there... More 

Helpful?
Thank Jitesh_Shetty
TheWestinMiyakoKyoto, Manager at The Westin Miyako Kyoto, responded to this review

Thank you very much for your comment and giving us 5 stars! We are so happy to hear that you enjoyed our food and view. Our chef in the Chinese restaurant would also love to hear your comment. It is able to enjoy the beautify of the flowers of the season throughout the year in the bird watching trail as... More 

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Western-style 11-story Hotel located amid Japanese gardens, 5 miles from train station & 31 miles from Kansai Int'l Airport. ... more   less 

Additional Information about The Westin Miyako Kyoto

Address: 1 Awadaguchi Kachocho, Higashiyama-ku | Sanjo Keage, Kyoto 605-0052, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Price Range: €145 - €522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Miyako Kyoto 4*
Number of rooms: 499
Reservation Options:
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Also Known As:
The Westin Miyako Kyoto Hotel Kyoto
Westin Miyako Kyoto
Westin Kyoto
Kyoto Westin
Hotel Style:
#7 Spa Hotel in Kyoto
#10 Business Hotel in Kyoto
#14 Family Hotel in Kyoto
#15 Luxury Hotel in Kyoto
#25 Romantic Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Miyako Kyoto staff and other travellers.
11 questions
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Raleigh, NC

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Questions? Get answers from The Westin Miyako Kyoto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the size of the room you want; forget the breakfast buffet cost because there is not flavor to the food.”
 of 5 bubbles localworldtraveler, 1 Dec 2016 | Read review
“Overlooking the Japanese Garden is good.”
  • Japanese garden
 of 5 bubbles meil665, 27 Nov 2016 | Read review
“Chose a room facing the mountains with a view of the Philosopher's Walk area. Ask for an upgrade. The upgraded room was massive.”
 of 5 bubbles 615RichardF615, 13 Nov 2016 | Read review
“If you must book here for some reason, demand they put you in a renovated room.”
 of 5 bubbles 604isaack, 9 Nov 2016 | Read review
“Corner room has very good view”
 of 5 bubbles AmsterdamSusie, 18 Oct 2016 | Read review
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