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The Westin Miyako Kyoto

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2,202 Reviews from our TripAdvisor Community

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Showing 1,186: English reviews
Toronto, Canada
Reviewed 22 October 2016 via mobile

We had a nice large room with a view over the city. Dinners in both the Chinese and Teppan restaurants were excellent. Concierge and front door service were also excellent. However, the buffet restaurant was lined up and very slow to seat us for lunch or breakfast and, one of the ladies in our group was refused entrance even though...

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Helpful?
Thank Lyle K
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Reviewed 20 October 2016 via mobile

I'm a platinum member been one for long time. This Westin is not good at all. The buffet is the worse i have seen anywhere. The line ups for eggs where outrageous. I had to order from the waiter and they came 49 minutes later, then I went up to the buffet to get a piece of bread and my...

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Helpful?
Thank Garry H
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Jakarta, Jakarta Raya, Indonesia
Reviewed 20 October 2016

stayed for one night for business, room very clean, but a bit dark, TV channels needs to adds up, LED TV with SD slot but not USB slot. Bath room is superb! compare to bed room, they got two type of shower. electricity plug is both American and European type is available. For night life, better take taxi to down...

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Helpful?
Thank Fajar_Nasution
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

London, United Kingdom
Reviewed 19 October 2016

The hotel is clean and reasonably comfortable but it comes a something of a disappointment when compared to other hotels bearing the Westin marque. I was aware of this to a degree from other reviews but the reality was still surprising. Service was fine, if slightly perfunctory with the impression that they cater for large parties of tourists, rather then...

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Helpful?
Thank windmills27
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Amsterdam
Reviewed 18 October 2016

This was our final hotel of our trip in Japan. We had enough of the japanese style rooms so we chose western style, ohhh heavenly comfortable beds!!!! Our room was on a corner so we had a beautiful view of the city! The location was perfect, subway just around the corner and the Philosopher's walk also around the corner! What...

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Thank AmsterdamSusie
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Stamford, Connecticut
Reviewed 17 October 2016

Great hotel, friendly staff and very nice location. Close to the metro station (about 10 min walk) and some of the main attractions (philosophers walk and several temples, plus Ginkaku-ji the silver pavilion about 20 min walk) Clean and comfortable rooms, fairly spacious as compared to other hotels in Japan. Phenomenal breakfast buffet with large selection of Japanese and international...

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Helpful?
Thank LittleMoose7
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Mountain View, California
Reviewed 15 October 2016

The best thing about this hotel is it's location, if you are in Kyoto to visit shrines and temples. We had just come from the Westin in Tokyo and in comparison the rooms were a lot smaller and less well equipped.

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Thank TR_California
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Bari, Italy
Reviewed 14 October 2016

We were at Westin Miyako for our Honeymoon. Very nice Hotel in Kyoto, close to the Metro. Good also to visit some nice places around the aerea. Good position, quiet room, excellent service. Lots of comformt and very kind staff. Reccomended

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Thank alexu275
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Seoul, South Korea
Reviewed 14 October 2016

I stayed at Westin Miyako Kyoto hotel for 3 days last week for a business meeting. The hotel was very good and clean. Every attendant was very kind. It was also very convenient to reach the hotel from Kansai airport. I took the limousine bus just outside (#8 site) the airport. I bought a ticket to Kyoto station. It took...

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Helpful?
Thank Yeong Wook S
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

tokyo
Reviewed 9 October 2016

The location of this Westin property is superb, right in the heart of Higashiyama, 500 meters or fewer from Heian Shrine and towards Ginkakuji and the Philosophers walk in one direction and Yasaka Shrine toward Kyomizudera in the other direction. The staff is friendly and responsive although English skills uneven. The hotel is old and needs refurbishing but clean with...

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Thank warren D
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Western-style 11-story Hotel located amid Japanese gardens, 5 miles from train station & 31 miles from Kansai Int'l Airport. ... more   less 

Additional Information about The Westin Miyako Kyoto

Address: 1 Awadaguchi Kachocho, Higashiyama-ku | Sanjo Keage, Kyoto 605-0052, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Price Range: €135 - €488 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Miyako Kyoto 4*
Number of rooms: 499
Reservation Options:
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Also Known As:
The Westin Miyako Kyoto Hotel Kyoto
Westin Miyako Kyoto
Westin Kyoto
Kyoto Westin
Hotel Style:
#7 Spa Hotel in Kyoto
#10 Business Hotel in Kyoto
#14 Family Hotel in Kyoto
#14 Luxury Hotel in Kyoto
#25 Romantic Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Miyako Kyoto staff and other travellers.
11 questions
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Raleigh, NC

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Questions? Get answers from The Westin Miyako Kyoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the size of the room you want; forget the breakfast buffet cost because there is not flavor to the food.”
 of 5 bubbles localworldtraveler, 1 Dec 2016 | Read review
“Overlooking the Japanese Garden is good.”
  • Japanese garden
 of 5 bubbles meil665, 27 Nov 2016 | Read review
“Chose a room facing the mountains with a view of the Philosopher's Walk area. Ask for an upgrade. The upgraded room was massive.”
 of 5 bubbles 615RichardF615, 13 Nov 2016 | Read review
“If you must book here for some reason, demand they put you in a renovated room.”
 of 5 bubbles 604isaack, 9 Nov 2016 | Read review
“Corner room has very good view”
 of 5 bubbles AmsterdamSusie, 18 Oct 2016 | Read review
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