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The Westin Miyako Kyoto

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2,258 Reviews from our TripAdvisor Community

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Showing 1,216: English reviews
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Reviewed 2 days ago NEW

We stayed in the Westin in Kyoto over new year 2016-17 .The hotel is located on teh edge of Kyoto, but the city is small enough that taxis were not excessively expensive (and were often the cheapest alternative for our family of 4). Service was quite good, and efforts were made to accommodate all our requests. Breakfast was provided at...

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Helpful?
1Thank Miles B
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Aarau, Switzerland
Reviewed 1 week ago

the hotel is located close to nanzenji temple, the zoo and the philosophers walk. the service is flawless and very friendly. the rooms are not modern but still well maintained and clean with enough space and a nice view. the shuttlebus is a plus.

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2Thank hirnograph
The_Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Singapore, Singapore
Reviewed 1 week ago via mobile

We had been staying at the Westin Miyako for the previous four times when we visited Kyoto. We were quite disappointed with the hotel during this trip. The room was decent enough, but the service standard was not what we would expect from the Starwood Group of Hotels. We are thinking of trying other hotels for our next Kyoto visit.

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Helpful?
Thank wmloke13
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Genève
Reviewed 2 weeks ago via mobile

We stayed there 2 nights right after our arrival in Japan. We really appreciated the flexibility of the staff and the quietness of the place. We were upgraded in a big Japanese style room but as soon as we arrived we could here the elevator from the bedroom. We called the reception and were given another room on the highest...

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Helpful?
1Thank Caribou L
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Minato, Japan
Reviewed 2 weeks ago

Solid experience and comfortable bed, found it easy in and out. Good condition room, was sizable and nice bathrooms. Excellent water pressure in shower. Ate dinner off campus, but ate good breakfast in morning. Quiet rooms.

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Helpful?
Thank jeff m
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

San Diego, California
Reviewed 2 weeks ago

The Westin Miyako is a bit out of the centre of the city but they do provide regular shuttle to Kyoto station etc. The rooms are quite big but are quite dated. The one thing that drove me crazy was that they have these door frames in the bathroom that are only 6ft tall so I hit my head twice...

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1Thank gzau
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Marble Falls, Texas
Reviewed 3 weeks ago

We stayed here for 2 nights while in Kyoto. Although a little dated, this hotel was nice. They even had a set of regular AND Japanese pajamas available for us. Good location. We were able to walk to most places.

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1Thank beccalambert
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Santa Monica, California
Reviewed 3 weeks ago via mobile

We absolutely loved our experience at the Westin Kyoto. As loyal SPG members, we knew we could expect excellence. The staff was extremely helpful & accommodating! The rooms were simple yet tradition to the Kyoto area. The facilities and grounds were great! The jacuzzi was the perfect way to end a long day of walking.

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1Thank Dani P
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Cincinnati, Ohio
Reviewed 4 weeks ago via mobile

This is an older hotel that is showing its age. That said, is conveniently located near a Subway stop outside of the city so you can get to the key areas. Just plan a little extra time because you are not in the heart of Kyoto.

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Thank Ken B
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Perth, Australia
Reviewed 11 January 2017

This is a well run clean safe hotel, located close to the subway. It has a free shuttle bus to pick you up from the main train station from the airport. It's a little dated but their rates reflect that. It's located in a very quiet area with parks nd walks near by.

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1Thank Svensky
Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Western-style 11-story Hotel located amid Japanese gardens, 5 miles from train station & 31 miles from Kansai Int'l Airport. ... more   less 

Additional Information about The Westin Miyako Kyoto

Address: 1 Awadaguchi Kachocho, Higashiyama-ku | Sanjo Keage, Kyoto 605-0052, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Price Range: €143 - €492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Miyako Kyoto 4*
Number of rooms: 499
Reservation Options:
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Also Known As:
The Westin Miyako Kyoto Hotel Kyoto
Westin Miyako Kyoto
Westin Kyoto
Kyoto Westin
Hotel Style:
#8 Spa Hotel in Kyoto
#10 Business Hotel in Kyoto
#14 Luxury Hotel in Kyoto
#14 Family Hotel in Kyoto
#25 Romantic Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Miyako Kyoto staff and other travellers.
11 questions
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Questions? Get answers from The Westin Miyako Kyoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view room”
 of 5 bubbles manyeef2016, 25 Dec 2016 | Read review
“Corner suite fabulous w/ balcony.”
 of 5 bubbles 238marionm, 13 Dec 2016 | Read review
“Check the size of the room you want; forget the breakfast buffet cost because there is not flavor to the food.”
 of 5 bubbles localworldtraveler, 1 Dec 2016 | Read review
“Overlooking the Japanese Garden is good.”
  • Japanese garden
 of 5 bubbles meil665, 27 Nov 2016 | Read review
“Chose a room facing the mountains with a view of the Philosopher's Walk area. Ask for an upgrade. The upgraded room was massive.”
 of 5 bubbles 615RichardF615, 13 Nov 2016 | Read review
5 of 5