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Kyoto Hotel Okura

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1 room 2 adults 0 children
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Kyoto Hotel Okura
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1,152 Reviews from our TripAdvisor Community

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Showing 499: English reviews
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Vallejo, California
Reviewed 4 days ago NEW

I booked two nights based on reviews on Tripaadvisor and the location is good and satisfied with the quality of room but it was not worth 23,900JY ($220) a night. I also took 2 of my friends to the bar upstairs called Chippendale and we ordered a bottle of wine that we thought was @$22 and pointed to the price...

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Thank BStreetTraveler
Austin, Texas
Reviewed 4 days ago NEW

I recently went to their hotel bar for a nightcap with a friend who was staying in the hotel. We ordered a bottle of white wine which was listed in the menu at around 2500 yen. When he received the bill, it was over 1000 yen. After disputing the bill, as it was clearly wrong, they told him that they...

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Thank lotuslover08
New York City, New York
Reviewed 1 week ago via mobile

Would have gotten a better review if the front desk person listened to me rather then ignore what I said. It was over coffee in room. First no where did it say a 270 yen charge and second it did not work. I was surprised when I went to pay my bar bill to see charge. She just ignored what...

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1Thank Marilyn A
Hong Kong, China
Reviewed 1 week ago

Saw that a number of recent reviews of this hotel contain comments that the hotel looks aged and is in need of a revamp. I beg to differ - the decor is understated and while the bathroom may look a bit outdated, everything in it (and in the room) works well. For me the bed and the pillows were comfortable...

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2Thank C T
California
Reviewed 3 weeks ago

It's like a trip back to 1980, or whenever they remodeled last. Our room was next to staff/housekeeping area and the halls reeked of cigarette smoke. The hotel has a good location, no complaints about room (though very dated decor). Top floor breakfast buffet is pretty good, with selection of japanese and western food. But go early or you'll encounter...

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Thank JALL_517
Reviewed 3 weeks ago via mobile

Hotel well located Lobby is impressive Staff friendly & helpful Breakfast on 17th floor good with good views Room small & dated Bed uncomfortable Wifi available but doesn't work throughout the hotel eg 17th floor

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Thank Brad R
Reviewed 3 weeks ago

This hotel has a faded feel. The rooms are adequate but definitely not five star. The lifts don't cope during rush times. Breakfast on 17th floor is a beacon of how not to manage a dining room. Slow service and poorly laid out. We had breakfast there twice. The first time was total chaos, with long waits to get a...

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2Thank Richar64
Brisbane
Reviewed 3 weeks ago via mobile

With luxury presentation this is an over rated star ****. The beds are hard, single twins, with dreadful pillows. Only one thin towel per person. It is well located but so very busy. The lifts are very inadequate with queues waiting around peak times. Breakfast is a disaster in organisation with big waits and service that is very poor. Quality...

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3Thank David D
Hong Kong
Reviewed 4 weeks ago

The location is excellent (next to subway station, shops and restaurants as well as Teramachi), the service is superb and the views amazing, however, it is now 2017 and the grand old lady is showing her age! The lobby needs a complete remodelling (too dark and 70's in feeling), the rooms need refurbishing (again the 70's!) and the practice of...

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3Thank quietdepths
Eugene, Oregon
Reviewed 4 weeks ago

Kyoto Hotel Okura was in a great location and provided excellent service. They have a free shuttle to the train station that was very helpful. The hotel is also convenient to the shopping district and a variety of food venues.

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3Thank dpaufler

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Hottokeya Kyoto Hotel Okura-branch
Hottokeya Kyoto Hotel Okura-branch
Cuisines: Japanese, Sushi
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Seventeen-story Hotel with impressive lobby of European architecture reminiscent of the 1920s. ... more   less 

Additional Information about Kyoto Hotel Okura

Address: Kawara-machi Oike, Nakagyo-ku, Kyoto 604-8558, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center , Kawaramachi / Karasuma / Shijo Omiya
Price Range: €163 - €413 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kyoto Hotel Okura 4.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Okura Hotel Kyoto
Kyoto Okura Hotel
Hotel Style:
#1 Business Hotel in Kyoto
#4 Family Hotel in Kyoto
#7 Luxury Hotel in Kyoto
#11 Romantic Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from Kyoto Hotel Okura staff and other travellers.
20 questions
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Hutchinson
over a year ago
Hong Kong, China
22 days ago
Edmonton, Alberta Canada
over a year ago
Yorkshire

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Questions? Get answers from Kyoto Hotel Okura staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor, river view. Avoid Chippendale Bar at all costs, go somewhere else.”
BStreetTraveler, 20 Apr 2017 | Read review
“Ask for a room with a better view, perhaps of the river side”
hasanarif, 18 Feb 2017 | Read review
“The best rooms are those that overlook the Kamo River and the distant mountains.”
  • View of the Kama River from the Okura
  • Bedroom at the Okura Hotel
Strathcool, 26 Dec 2016 | Read review
“Great views no matter what as all rooms are on the 7th floor and above.”
  • View from my room
  • View from top floor restaurant
B2760STbillg, 1 Nov 2016 | Read review
“Go elsewhere unless you like "bus group" hotels”
jrandsk, 21 Oct 2016 | Read review
5 of 5