Which popular attractions are close to RIHGA Royal Hotel Kyoto?

Nearby attractions include Aeon Mall Kyoto (0.4 km), Kyoto Aquarium (0.5 km), and Kyoto Ramen koji (0.5 km). See all nearby attractions.

What are some of the property amenities at RIHGA Royal Hotel Kyoto?

Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. See all property amenities.

Which room amenities are available at RIHGA Royal Hotel Kyoto?

Top room amenities include a minibar, air conditioning, and a flat screen TV. See all room amenities.

What food & drink options are available at RIHGA Royal Hotel Kyoto?

Guests can enjoy an on-site restaurant and a lounge during their stay. Learn more.

Is parking available at RIHGA Royal Hotel Kyoto?

Yes, free parking, paid private parking on-site, and paid public parking nearby are available to guests. Learn more.

What are some restaurants close to RIHGA Royal Hotel Kyoto?

Conveniently located restaurants include Kurasu, Tajimaya Aeon Mall Kyoto, and Katsukura, Kyoto Station Bldg The Cube. See all nearby restaurants.

Are there opportunities to exercise at RIHGA Royal Hotel Kyoto?

Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Learn more.

Does RIHGA Royal Hotel Kyoto have an airport shuttle?

Yes, RIHGA Royal Hotel Kyoto offers an airport shuttle for guests. We recommend calling ahead to confirm details. Learn more.

Are any cleaning services offered at RIHGA Royal Hotel Kyoto?

Yes, dry cleaning and laundry service are offered to guests. See all property amenities.

Does RIHGA Royal Hotel Kyoto offer any business services?

Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. See all property amenities.

Which languages are spoken by the staff at RIHGA Royal Hotel Kyoto?

The staff speaks multiple languages, including English, Chinese, Japanese, and Korean. See all property amenities.

RIHGA ROYAL HOTEL KYOTO - UPDATED 2021 Reviews & Price Comparison (Japan)

Dream07613518104 wrote a review Nov 2021

1 contribution

Convenient Location but not a kid friendly hotel

Convenient Location . Hotel staff did not seem to be friendly. When I checked in, they asked for upfront payment for my stay of 4 nights which was unexpected. General practice is to pay during check-out. Staff struggled with English. Storage space in room was literally non-existent . Breakfast at Kaza Restaurant was only good point of stay. There is no kids space. My pre schooler son was very bored in hotel on a rainy day. Not a kid friendly hotel.

Date of stay: November 2021Trip type: Travelled with family

Room Tip: If you are traveling with kids, think twice as they do not have anything for kids in hotel.

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Helpful

温泉すし三昧 wrote a review May 2020

東京都3 contributions5 helpful votes

Worst hotel ever experienced

Spent 3 nights with my family but never coming back again ! Overall services were terrible, awful, worst in my life ... the porter didn’t help to carry our luggages to the room checking in, and to put them into my car after checking out either. The bellboy was just looking at us nearby. Our reservation of the stay was actually split by two and erroneously two different room types were reserved. At the check in, we were asked if we want to move rooms over the stay in accordance with my reservation or do downgrade to stay at the same room - first time to be offered room downgrade. I asked the reception “rooms are fully booked, that’s why you are requesting so, right ?” she said “no, but...”. It was mid-March 2020, imagine. Took almost 30 min for check in. We didn’t feel any hospitality by the staff over the stay at all and therefore, were totally disappointed at the staffs attitudes. I had a chance to speak with the hotel manager over the phone at home after check out and complained with all the above incidents but he said “show me the proof”. He never apologized till the end - the manager’s reaction represents the hotel’s philosophy.…

Date of stay: March 2020

Rooms

Service

Sleep Quality

2 Helpful votes

Helpful

Response from 福井良, 支配人 at RIHGA Royal Hotel Kyoto

Responded 28 Aug 2020

Dear Nomad804817 san, We sincerely thank you for staying with us,and thank you for your taking time to share your feedback.While I wish you had a better experience,it is feedback like this that we learn form and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We deeply apologize that our services were not done to your satisfaction.We will take the point that you have brought to our attention into careful consideration and will be sure to inform the responsible departments. We will continue to work hard to provide each and every one of our valued guests with the most pleasant stay as possible. If you give us a chance to earn back your trust , I can assure that we will do our best to give you the great hotel experience that so many our guest have enjoyed. Sincerely, Manager

jayv1982 wrote a review May 2020

Metro Manila, Philippines28 contributions41 helpful votes

Excellent luxury hotel

For the price hotel is a luxury one , we stayed here as transit to osaka for one night with my family . The shuttle service is great to the main station and the food is awesome . Didn’t get enough time to explore the hotel but it seems like has plenty of it to offer . Service was superb with someone escorting to our room and explaining everything .

Date of stay: June 2019Trip type: Travelled with family

1 Helpful vote

Helpful

Response from Explorer810241, マネージャー at RIHGA Royal Hotel Kyoto

Responded 4 May 2020

Dear Jayv 1982　san , Thank you very much for staying with us and thank you very much for great review for our hotel. We are pleased to hear that you took advantage of our location and shuttle bus services commuting to and from Kyoto station every 15 minutes. We also have recently renovated pool facilities ,with heated indoor pool and jacuzzi. We try to provide a number of room sizes and styles so that each guests may stay comfortably and feel at home even away from home. We hope that you choose to stay with us again soon. Stay safe Stay healthy! Best regards, Manager

keen T wrote a review Mar 2020

Shinjuku, Japan3 contributions1 helpful vote

Beware of the charging for the bottles of drinking water in room

Stay here for 3 nights booked through hotels.com included ABF The reason we book this hotel cause it close to Kyoto station with free shutter bus. The price consider high with all additional charge for the using hotel facilities such as swimming pool and gym. Our room located quite far from the elevator with very long long corridor. Breakfast almost the same dishes everyday. We had been asked for the charging of the bottles of drinking water in room even there were a hotel logo at the bottles. The hotel staffs told us that there is no complimentary drinking water in room. We was really disappointed that the big hotel like this has no provide complimentary drinking water. For the entire trip in Japan, this was the first hotel that we been charged for the bottles of drinking water in room.…

Date of stay: February 2020Trip type: Travelled with family

1 Helpful vote

Helpful

Response from Explorer810241, マネージャー at RIHGA Royal Hotel Kyoto

Responded 6 Apr 2020

Dear Keent2019 - san, Thank you very much for staying at our hotel. Also, thank you for choosing our hotel from many hotels. However, I apologize for any inconvenience caused by having you pointed out. We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay. We look forward to the your next visit to Japan, and thank you for receiving valuable opinions. Thank you. With best regards, Manager

Michael B wrote a review Jan 2020

1 contribution1 helpful vote

Gym

The gym is very small with just a few machines: two treadmills, two stationary bicycles, and a weight machine. I used my green ticket to use the gym for one day. If I want to use the gym again I have to pay. Overall though it is a good hotel. I usually stay here. It is in a convenient location close to the station.

Date of stay: January 2020Trip type: Travelled on business

1 Helpful vote

Helpful

Response from Explorer810241, マネージャー at RIHGA Royal Hotel Kyoto

Responded 6 Apr 2020

Dear michaelbL7528ZF - san, Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to make efforts to encourage your satisfaction with customer's . I and all staff are looking forward to meeting you again. With best regards, Manager

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RIHGA Royal Hotel Kyoto Reviews

RIHGA Royal Hotel Kyoto

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