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Kyoto Tokyu Hotel

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998 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Reviewed 2 days ago NEWvia mobile

Everything one needs is here, but rooms are very small. Also, we asked to be upgraded and ended up in an identical room which had much better amenities and bedding. We found the location wasn't good for us, but they have a shuttle service to other parts of town. Included breakfast was very good.

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Helpful?
Thank Branagh2
Reviewed 1 week ago via mobile

Very clean rooms and great value. Long walk to major shops markets and teain station. We stayed at a twin share and the room was a average size. Bathroom was small with low ceilings but very clean. We did not stay in the room much as we were out all day only to sleep and it was good for us

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Helpful?
Thank Harry K
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you for staying with us on your previous stay! We hope you had a great time in Kyoto. We look foward to seeing you again in the near future. Thank you. Kyoto Tokyu Hotel

Coleford, United Kingdom
Reviewed 1 week ago

Shuttle bus from train station to the hotel almost all day so no need for long walks and easy start to getting about. We were lucky to get an upgrade to a room on the 8th floor with two large beds and a lot of space, which was excellent obviously. Not cheap for food so we didn't eat here, but...

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Helpful?
Thank SimonJ68_UK
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We hope you enjoyed your stay in Kyoto. We have some renovation on the premium floor, it will be finished in March. We hope you will visit us again and stay in a new comfortable room! Thank you very much for sharing your comment. Kyoto Tokyu Hotel

Reviewed 2 weeks ago

We stayed here for two nights as part of our honeymoon trip in Japan. Our first room smelled heavily of smoke, but the hotel happily changed out the room to a non-smoking one. Overall, the room was okay -- the bathroom sink had accumulated mold/mildew, the toilet was very worn and scratched, and the room was fairly dark even when...

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Helpful?
Thank Ely E
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We are sorry about the resutauranrs reservations. I will definitely share your feedback with my team. We are sorry that we could not live up with your expectations. Thank you for staying and sharing the feed back. Kyoto Tokyu Hotel.

Mexico City, Mexico
Reviewed 3 weeks ago via mobile

Very friendly staff. Very convenient transportation from Kyoto Station. Well located... Having said so, I am not coming back ever to this hotel. I had a flashback of my old days as a backpacker arriving at youth hostels -back in the early 90s-. Not a hotel to arrive with my family at my age. The season did not help much,...

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Thank sheldon_region4
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We are sorry that we could not live up to your expectations. We hope you have a great year in 2017. Thank you again for your comment. Kyoto Tokyu Hotel.

Reviewed 6 December 2016 via mobile

Stayed here for 3 days and 2 nights. Excellent service with friendly staff. Very comfortable room. Frequent shuttle bus that takes 10 minutes to & from Kyoto station was very convenient. Would definitely stay here again when in Kyoto.

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Thank Genki161
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We are really glad that you enjoyed staying in Kyoto Tokyu Hotel. We look forward to seeing you again in the near future. Thanks for sharing a valuable feedback with us! Kyoto Tokyu Hotel.

Hong Kong, China
Reviewed 4 December 2016 via mobile

Location: - Is around 5-10mins drive from Kyoto station, quiet surroundings with not much right outside - They do have a shuttle bus into Kyoto station at good frequency which is useful Room: - Clean but very compact. Was alone but guess could get little cramped for two - Has all the basic amenities except for the complementary drinking water....

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Thank AnkSan
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We hope you enjoyed your stay at Kyoto Tokyu Hotel. We hope to see you again in the near future. Thank you. Kyoto Tokyu Hotel

Tel Aviv
Reviewed 30 November 2016

We stay there 3 nights as part of our tour of Japan. Hotel was selected by trip organizer. The room is big and well furnished. The hotel is nice and it definitely deserve the 4-5 star. Breakfast was very good with nice variety. Staff was great. The Location: No shops\restaurants or any entertainment in the immediate vicinity. But the hotel...

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Thank Adomvatik
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay! We are very glad that you liked our hotel. I will definitely share your valuable feedback with our team. We look foward to seeing you again in the near future. Thank you. Kyoto Tokyu Hotel.

Milton Keynes, United Kingdom
Reviewed 13 November 2016 via mobile

Went for honey moon and don't remember price per night however was located in the center but the street didn't have anything to do. We will have to walk or catch the shuttle bus if you want to do something! Inside the hotel good facilities, nice views and quiet.

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Thank Carlosgallegodm
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your honeymoon trip. We hope you had a nice stay, and it was a memorable trip. Arround the hotel is really quiet, calm, and peaceful. We are sure you can relax! We look forward to seeing you again in the near future. Thank you very much. Kyoto Tokyu Hotel.

pune , india
Reviewed 6 November 2016

very delightful hotel, excellent decor, quiet, dainty place . Nice rooms , sumptuous breakfast with japanese and western options. Ideal for business and family stay. GREAT bar. well stocked and friendly bar staff . Perfect Front office , all women and very helpful.

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Thank AVIDOC
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us and sharing a valuable feedback! We are really glad that you liked our hotel and enjoyed the bar HORIKAWA. Your comment will make our service better, and make us more motivated. We look foward to seeing you again soon, and hope you have a wonderful day! Thank you, Kyoto Tokyu Hotel.

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Staying in Shimogyo-ku

Neighbourhood Profile
Shimogyo-ku
Shimogyo-ku is centered around the busy train hub, Kyoto Station. A nexus for commerce, shopping, dining, and hotels, the Shimogyo-ku area is infused with tourists and local business travelers, making it a competitive location for ever-new commercial structures. The shops and cafes here are chic and trendy, as a result, with many recognizable chains. Commuters flood the Shimogyo-ku area twice a day, and with Kyoto Station itself being a modern mega-complex and an architectural marvel, this neighborhood is one of the most contemporary and energetic areas that the city has to offer. Buildings here look futuristic, and huge department stores, shopping arcades, and public meeting spaces provide every possible convenience. It is also nearly the only place in Kyoto where rooftop dining and socializing is available, completing its modern tone.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The hotel's contemporary interpretation of traditional Kyoto values has earned the Kyoto Scenic Beauty Award, as well as the BCS Awards for excellence in modern architecture. From the impressive main entrance, and the courtyard water feature recreating the simple purity of the city's Horikawa River, the atmosphere of quiet composure communicates a sense of calm and relaxation to every guest. ... more   less 

Additional Information about Kyoto Tokyu Hotel

Address: 580 Kakimotocho | Gojo-sagaru, Horikawa-dori, Shimogyo-ku, Kyoto 600-8519, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Shimogyo-ku
Price Range: €85 - €811 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kyoto Tokyu Hotel 4*
Number of rooms: 430
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Kyoto
#12 Luxury Hotel in Kyoto
#18 Business Hotel in Kyoto
#27 Family Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from Kyoto Tokyu Hotel staff and other travellers.
6 questions
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Questions? Get answers from Kyoto Tokyu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors are quiet”
 of 5 bubbles AVIDOC, 6 Nov 2016 | Read review
“High floor for best views.”
 of 5 bubbles mrwilliamsj, 26 Aug 2016 | Read review
“as the stay was only for a night cannot comment.”
 of 5 bubbles RajendraP938, 3 Jun 2016 | Read review
“Take a room on the 8th floor with a view of Kyoto Tower.”
 of 5 bubbles 564marcm, 20 May 2016 | Read review
“I do not think there are any good views but it may be worth asking for a room at the side or back as the front is on a busy main road”
 of 5 bubbles Wanderer191255, 28 Apr 2016 | Read review
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