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Ace Hotel Kyoto

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245-2 Kurumayacho, Nakagyo-ku ShinPuhKan, Kyoto 604-8185 Kyoto Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (274)
Room & Suite (78)
Dining (18)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ace Hotel Kyoto
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 598 hotels in Kyoto
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Ace Hotel Kyoto lives in a part new build and part historic structure that was once home to a beloved landmark telephone company, designed in partnership with our longtime friends Commune Design and the legendary architect Kengo Kuma. Our first hotel in Asia, Ace Hotel Kyoto lives in the cultural epicenter of Japan, a place revered for its abundance of art, craft and nature. There’s an inspired Lobby with a dedicated art gallery, three distinct restaurants by award-winning culinary partners, 24-hour gym, flexible event spaces and a verdant garden courtyard. There’s also the first Stumptown Coffee Roasters cafe in Japan, and we’re within walking distance to cultural landmarks like the Nishiki Market, Kyoto Art Center and Kamesuehiro, the iconic 200-year old confectionary.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Meeting rooms
Baggage storage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Rooftop bar
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
Radio
Bidet
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Japanese
126Reviews2Q+A5Room tips
Traveller rating
  • 120
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  • 2
  • 0
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Popular mentions
Cailean McGregor wrote a review 18 Jan
1 contribution
Had a flawless experience over Christmas. Rooms incredibly clean, restaurants all served delicious food, attentive service and great music. Coffee shop on the ground floor is a key amenity. Thank you to all the staff for a terrific stay!
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Date of stay: December 2021
Rooms
Location
Service
Room Tip: Rooms with the higher ceilings add to the relaxation with space
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Mike S wrote a review Dec 2021
sydney67 contributions83 helpful votes
Just spent 4 nights at Ace in Kyoto. Comfortable rooms and helpful English-speaking staff. Tasty western-style breakfast. The manager Kohei Makino was particularly helpful and had some good recommendations. While the hotel had dog friendly rooms there weren’t any common areas where we could hang out with our pooch.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto
Responded 2 weeks ago
Hi Q9396TImikes Thank you very much for sharing your experience with us! We are glad you enjoyed your stay with us and that you found staff that helped you out during your stay! Sadly in our hotel dogs are not allowed inside the restaurants but the lobby can be freely used, as long as they are being carried or in a dog carrier. Our front desk team has also collected a list of dog friendly restaurants in Kyoto with good food, so next time you come to stay with us don't hesitate to ask for it! We are looking forward to seeing you again soon! Nico General Manager
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Misty wrote a review Dec 2021
1 contribution
I absolutely love staying at The Ace Hotel Kyoto. The design is a classic and contemporary blend of traditional Japan with a hip and modern twist. The staff make you feel at home where you’re comfortable to ask for anything you need. And as for cool, you’re always covered between the in room record players & record collection, hip restaurants and bar, in house DJ’s and spots to lounge for work or people watching. We’ve got a real Kyoto gem here.
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Date of stay: December 2021Trip type: Travelled solo
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Response from マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto
Responded 7 Dec 2021
Hi FujiiMisty Thank you very much for your amazing review! Reading our guests' positive experiences always makes our day! We always pride ourselves in being a really friendly team and hearing that you felt like at home because of us is the biggest reward we can get! We are looking forward to seeing you again soon! Nico General Manager
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Deb V wrote a review Dec 2021
1 contribution
+1
If you are heading to Kyoto, the ACE Hotel is a real gem. Boutique hotel with comfortable and unique rooms (I had a guitar and record player)! Cool decor, yummy breakfast and some of the best coffee and treats in town at the lobby cafe. Location is really convenient with quick access from Shinkansen. Friendly, helpful service. I will definitely be back!
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Date of stay: December 2021Trip type: Travelled solo
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Response from マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto
Responded 7 Dec 2021
Hi 394debv Thank you very much for sharing your thoughts! We cannot help but smile while reading this review! After so much hard work nothing is better than reading such positive comments. All of our team is also really grateful for the amazing coffee at Stumptown and we are glad that you also enjoyed your breakfast at Mr. Maurice's Italian ! Their californian set is the most popular choice for breakfast so if you haven't tried it yet, we would recommend it for next time! Hope to see you soon ! Nico General Manager
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tokyoexpat2016 wrote a review Dec 2021
Tokyo, Japan28 contributions30 helpful votes
We just returned from spending three nights at the Ace Hotel Kyoto, accompanied by our dog. Ace is either the only, or one of only a very few, dog-friendly hotels in Kyoto, and we chose it for that reason. But we also very much enjoyed the hotel for other reasons as well. The architecture, by Kengo Kuma, and the interior designs are beautiful and striking, but the hotel is also very comfortable. We visited the Mexican-inspired restaurant and bar, Piopiko, and had room service from the Italian restaurant, Mr. Maurice. Both were excellent. The hotel is centrally-located, but it is on an atmospheric side street and is part of a complex with an interesting shopping center developed from an early 20th-century brick building that originally housed the phone company. While it has no doubt been a challenge opening a new hotel in the middle of the pandemic, it is a very well-thought out and unusual property, a stimulating mix of East and West, and I hope it will prosper.
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Date of stay: December 2021
Rooms
Location
Service
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Response from マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto
Responded 7 Dec 2021
Hi tokyoexpat2016 Thank you very much for your encouraging words! We will continue to power through so that when the world is able to travel safely again people from all over can come to visit us. It is true that in Japan it's quite hard to find dog friendly hotels, especially in the city, but to us it's always important that people can travel with their whole family. (including our furry friends, of course!) Our lobby staff has prepared a list of dog friendly restaurants in Kyoto, just let us know next time if you'd like to have a look at it! Looking forward to seeing you soon again ! Nico General Manager
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PRICE RANGE
US$278 - US$548 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoCity Center
NUMBER OF ROOMS
213
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Frequently Asked Questions about Ace Hotel Kyoto
Which popular attractions are close to Ace Hotel Kyoto?
Nearby attractions include Koan Hanare (0.3 km), KYOTO Butoh-kan (0.3 km), and Rokkakudo (0.2 km).
What are some of the property amenities at Ace Hotel Kyoto?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Ace Hotel Kyoto?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Ace Hotel Kyoto?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ace Hotel Kyoto?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Ace Hotel Kyoto?
Conveniently located restaurants include Matsuzakagyu What’s Kyoto Muromachi, Shishin Samurai Restaurant Honten, and Inoda Coffee Honten.
Are there opportunities to exercise at Ace Hotel Kyoto?
Yes, guests have access to a fitness centre during their stay.
Is Ace Hotel Kyoto located near the city centre?
Yes, it is 0.3 km away from the centre of Kyoto.
Are pets allowed at Ace Hotel Kyoto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel Kyoto offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Ace Hotel Kyoto?
The staff speaks multiple languages, including English, French, and Japanese.