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Hotel Mume

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Hotel Mume
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634 Reviews from our TripAdvisor Community

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Showing 546: English reviews
New Zealand
Reviewed 3 October 2016

My partner and I stayed here for three nights recently (in the butterfly room on the top floor overlooking the street and was very quiet). The hotel is centrally located and in easy walking distance of some of the must see's in Kyoto. The staff are very welcoming and helpful, the 2 hour happy hour was most appreciated at the...

Thank slowjocrow
Reviewed 30 September 2016 via mobile

We stayed at hotel mume as part of our honeymoon in Japan. From the moment we arrived the staff made us feel right at home, pouring us a cool drink and giving us a guide to the local area. Nothing was too much bother and having only two nights in the area the staff gave us perfect recommendations for dinner...

Thank Fuffkin2809
Chicago, Illinois
Reviewed 25 September 2016

I can't say enough about the lengths to which the owner and staff of this hotel go to make you feel at home. This is why you travel. No sooner had I arrived than I was greeted not just with a cool drink but with maps and bus passes and train schedules. It was like having a personal tour director....

1Thank JWm65
Perth, Australia
Reviewed 24 September 2016

The service here is astonishing and convivial. Staff at 'Mume' do wonders. Terrific quiet Gion address and easy walk to the downtown area. The hotel is furnished with strong Japanese antique influence. The bathrooms modern and plush. The owner joins guests at drinks each evening. Along with the staff they will help with restaurant recommendations, and next day sightseeing ideas....

Thank ADR1955
Los Angeles, California
Reviewed 10 September 2016

Having now travelled to 60 + countries, and having stayed at the related number of hotels, I can subjectively say that Hotel Mume provides the highest level of personal customer service that I've ever experienced. I'm not sure how they do it, but every single staff member is so friendly and caring (and speaks excellent English), that it makes the...

Thank Gilad L
Brisbane, Australia
Reviewed 9 September 2016

The other reviews somewhat speak for themselves but I'll add mine in too! In short, book it now and get in early. It's wonderful. We booked about three months in advance and only just got the four nights we wanted. Also, I highly recommend the wind rooms. They are so much larger and lighter than the others (unless you get...

1Thank BrisOutwards
Dallas, Texas
Reviewed 5 September 2016

We tend to stay in high end 6 star hotels where great service is expected, but Hotel Mume deserves a category above the highest. We were floored by the amazing attention to every detail in this lovely jewel of a hotel. The staff was of the highest caliber -- gracious, attentive, personal but professional, and truly did everything possible to...

Thank KarenandGunnar
Reviewed 25 August 2016 via mobile

We stayed here for two nights in August 2016.... In a word it was perfect!!! In short, we loved: - stunning building and location- cute red door and traditional style, however modern twist - ideal location close to everything in cute quiet street - beautiful huge room with great bathroom and amenities - best service ever!!!!! The staff here went...

2Thank Paul C
New York City, New York
Reviewed 25 August 2016

Our family of three all loved the experience: heart-felt breakfast, great happy hour drink/snacks and very attentive services. Our 10-year old daughter wrote in her diary "... I love Hotel Mume and their yummy snacks during the happy hour..." They even volunteered to pick up my glasses late in the evening that I left at the restaurant.

2Thank Ellen H
Reviewed 21 August 2016 via mobile

It was a wonderful experience. The staff were friendly and gracious going out of their way to make the perfect recommendations for Kyoto experience. The happy hour was so nice after a day of sightseeing. The breakfast was delicious. Staying in Gion was also a plus.

1Thank Amy K

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
Explore this neighbourhood


  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Mume

Address: 261 Shinmonzen dori, Umemotocho, Higashiyama-ku, Kyoto 605-0064, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Number of rooms: 7
Hotel Style:
#1 Family Hotel in Kyoto
#1 Romantic Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mume staff and other travellers.
9 questions
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Questions? Get answers from Hotel Mume staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are only seven rooms so book well in advance.”
 of 5 bubbles 139jillm, 24 Nov 2016 | Read review
“The suite on the top floor is very spacious and private.”
 of 5 bubbles RSFOB, 24 Nov 2016 | Read review
“Tell taxis to go to Yasaka shrine, as even the most experienced drivers tend to have issues finding the place.”
 of 5 bubbles lilmeh, 22 Nov 2016 | Read review
“All rooms are excellent”
 of 5 bubbles Silviabeibot, 18 Nov 2016 | Read review
“Wind rooms are light and airy.”
 of 5 bubbles wizardtho, 16 Oct 2016 | Read review
5 of 5