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HOTEL THE CELESTINE KYOTO GION

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572-2 Yamato Ojidori Shijo Sagaru 4 Chome Komatsucho, Higashiyama-ku, Kyoto 605-0933 Kyoto Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (295)
Room & Suite (89)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from HOTEL THE CELESTINE KYOTO GION
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 597 hotels in Kyoto
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Kyoto? Then look no further than HOTEL THE CELESTINE KYOTO GION, a trendy hotel that brings the best of Kyoto to your doorstep.

HOTEL THE CELESTINE KYOTO GION is a trendy hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, a concierge, and 24 hour check-in. Plus, guests can enjoy a hot tub and breakfast, which have made this a popular choice among travellers visiting Kyoto. For guests with a vehicle, parking is available.

While staying at HOTEL THE CELESTINE KYOTO GION, visitors can check out Nanzen-ji Temple (1.4 mi) and Tofuku-ji Temple (1.5 mi), some of Kyoto's top attractions.

While in Kyoto be sure to experience local unagi & dojo favourites at Musashi Sushi, Kikyo Sushi, or Kyogoku Kaneyo.

During your visit, be sure to check out popular attractions like Gion (0.4 mi), Nishiki Market (0.8 mi), and Kyoto National Museum (0.6 mi), which are all within walking distance of the hotel.

We’re sure you’ll enjoy your stay at HOTEL THE CELESTINE KYOTO GION as you experience everything Kyoto has to offer.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Free shuttle or taxi services
Spa
24-hour security
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Shuttle bus service
Taxi service
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air purifier
Bathrobes
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, Japanese
Hotel links
Special Offer:Always 5% discount
294Reviews22Q+A16Room tips
Traveller rating
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Popular mentions
John D wrote a review Apr 2021
Okinawa Prefecture, Japan7 contributions
+1
Very friendly and helpful staff, clean and comfortable rooms, AMAZING shower and deep tub bath. Location is very convenient, walking distance to several shrines and temples in the Higashiyama district.
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Date of stay: March 2021
Rooms
Service
Sleep Quality
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Response from celestine kyotogion, オーナー at HOTEL THE CELESTINE KYOTO GION
Responded 11 Apr 2021
Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comments. We are pleased to hear about good comments for our staff, and we are delighted that you enjoyed your time at our hotel. One of our key priorities is to provide the highest levels of service to our valuable customers. Also, It is our great pleasure to know that you enjoyed our location, which is convenient to go to the main sightseeing spots such as Yasaka shrine, Koudaiji temple and Kiyomizu temple. Thank you so much again for taking the time to offer your valuable comment. We hope to welcome you all back again soon. Front Office Manager
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richard a wrote a review Jan 2020
Bartonville, Texas6 contributions
Hotel's Favourite
My wife and I visited for a Christmas week visit in Kyoto. We decided to stay the Celestine. Actually my wife decided. It was a great choice. The location could not be better. It is near many of the key sites and places to eat. Five to ten minutes in any direction seemed to get us to a unique part of Kyoto and many food options. The hotel itself is impeccable in both service and luxury. The staff was always ready to answer questions, provide suggestions, and make dinner suggestions. The room was small in US terms, but felt large. It had everything you needed and was very comfortable. If you want a very nice Japanese hotel close to everything this hotel is for you. I will stay here again on my next trip to Kyoto.
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Date of stay: December 2019
Value
Cleanliness
Service
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Response from FO M, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded 12 Jan 2020
Thank you very much for your having stayed at HOTEL THE CELESTINE KYOTO GION and taking the time to share your comments with us. We are very happy to hear that you were so satisfied with our hotel. Actually, our hotel is located at the heart of Gion, which has not only many attractive points such as Kiyomizu-dera temple but also a calm and traditional atmosphere. Therefore, we believe you could enjoy exploring this area to your heart’s content. Moreover, it takes about 15 minutes on foot from our hotel to the center of shopping area. And we are delighted to know that you were satisfied with our service and facilities. Our staff takes great pride in consistently offering an exceptional experience to all our guests. Once again, thank you very much for the time to review your recent experience. We are looking forward to welcoming you again in Kyoto, and we hope it will become soon. Front Office Manager
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StevenTristanYoung wrote a review Jun 2020
San Francisco, California159 contributions137 helpful votes
I stayed at the Celestine Hotel for a night and was please with my room appointments and amenities. The room was so smartly designed I was beyond myself. The bathrooms, the shower/onsen, the nespresso in the room as well as the amenities were all top notch. They really thought through the room experience to the hilt. The lobby was another story. It was super confusing to enter the lobby and then go downstairs and then have to enter another gated door to get to the elevator. The feng shui of that lobby was all off and I was surprised given how well the room was designed. The staff however was super accommodating on all fronts and highly attentive. If you don’t have the budget for the Four Seasons or Ritz Carlton, the Celestine Hotel is a perfect alternative.
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Date of stay: July 2019
Rooms
Cleanliness
Service
2 Helpful votes
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Response from kyotogion c, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded 8 Jun 2020
Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment. We are delighted that you enjoyed the stay with us and you were satisfied with the design of our hotel. There are many traditional houses and temples around our hotel, and they would surely make you feel the nostalgic atmosphere in Kyoto. The design of our hotel suits those houses and the town. However, we are sorry that you could not easily find your way to the lobby. We also would like to thank you for your laudatory comment on our staff. We will definitely continue our efforts to provide the best service for our guests putting ourselves into the guest's shoes. Thank you again for sharing your pleasing feedback with us. We are looking forward to welcoming you back again on your future trip to Kyoto. Front Office Manager
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DreamerKen wrote a review May 2020
11 contributions13 helpful votes
The bedding. Let's start with that. Japanese hotels are amazing in this. The food. The location was ideal close to all temples and we loved breakfast. Gion is the best neighborhood to stay in my opinion. The restaurant at the hotel is also great.
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Date of stay: October 2019
Location
Service
Sleep Quality
Room Tip: Go for the superior Twin more than enough
See more room tips
1 Helpful vote
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Response from kyotogion c, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded 8 May 2020
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment. We are dlighted to know that you enjoyed with our bedding, restaurant, and place. We carefully chose the perfect bed for making guests relaxed. It is important to sleep well when you are traveling since you might be tired to walk around. We truly hope you had a good time in your room. Regarding breakfast, we are offering buffet style breakfast with the theme of “Morning in Kyoto”. Rich local ingredients such as Kyoto vegetables, and seasonal fish from Wakasa and Lake Biwa are prepared with traditional Kyo-kaiseki, Obanzai, and Shojin-ryori techniques. Enjoy the live dishes and cuisine prepared in front of your eyes from the special counter. It is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with several high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfortable with a walk-in their spacious and peaceful garden. Thank you so much again for taking the time to offer your valuable comment. We hope to welcome you all back again soon. Front Office Manager
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565hwl wrote a review Feb 2020
Singapore, Singapore15 contributions21 helpful votes
My wife and I visited Kyoto with some friends and decided to stay at the Celestine. As most restaurants in Japan will only take reservations through local hotels, we wrote to the Celestine to ask them to help with the restaurant bookings for our stay in Kyoto. We corresponded with the conceirge team a few months before our trip and all the reservations were made. Thereafter, about 3 weeks before our trip, the conceirge team informed us that it is the hotel’s policy that a prepayment is required for all our reserved meals. The prepayment was to be made to the hotel and we would still have to make payment to the restaurants after our meals. The hotel will then give us a refund of the prepayment. I told them that this is an unusual practice. Whilst we have no issues with giving a credit card guarantee or even prepay the restaurants, a prepayment to the hotel followed by a refund will result in us suffering foreign exchange losses as credit card companies’ foreign exchange rates for refunds are lower than their rates for charges. The conceirge team insisted on the prepayment and even said that they would cancel the reservations if we don’t make the prepayment. I asked them why they didn’t tell us about this policy at the time we requested them to assist with the reservations and only a few weeks before our trip, which would make it too late for us to make new reservations as most restaurants will be fully booked and thus leaving us in a lurch. Only then did the conceirge team agreed to waive this requirement. But this was not the end of the matter...less than 2 weeks before we were scheduled to arrive in Kyoto, the conceirge team contacted us to inform that they had told us the wrong pricing for some of the restaurants. I was so upset that I asked them to cancel some of the reservations, which the conceirge team proceeded to do and all I had from them was a short email to say that they apologise that we had this bad experience! Upon our arrival at the hotel, no one from the concierge team bothered to meet us to explain or apologise to us! I have never had such a bad experience in all my years of travel. The conceirge team at the Celestine is totally unreliable and unprofessional and the worst that I have ever dealt with. I have even had better conceirge service from more moderate 3 star hotels.
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Date of stay: November 2019Trip type: Travelled with friends
1 Helpful vote
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Response from FO M, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded 13 Feb 2020
Thank you very much for choosing to stay with us at HOTEL THE CELESTINE KYOTO GION. We would like to extend our sincere apologies that we could not provide sufficient concierge service prior your stay and even during your stay with us. It is very regrettable that it resulted in betraying your expectations. We apologize for any inconvenience that might have caused to you. I spoke to the concerned staff in person to ensure the similar shortcomings in such basic manner would not reoccur in the future. Thank you again for staying with us, and taking your valuable time to giving us the feedback about your stay. If you would plan to visit Kyoto again, we would love to have the opportunity to welcoming you back to HOTEL THE CELESTINE KYOTO GION in the near future. Front Office Manager
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PRICE RANGE
US$205 - US$508 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyoto
NUMBER OF ROOMS
157
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Frequently Asked Questions about HOTEL THE CELESTINE KYOTO GION
Which popular attractions are close to HOTEL THE CELESTINE KYOTO GION?
Nearby attractions include Miyagawacho Koan (0.4 km), Kennin-ji Temple (0.3 km), and Yasakanoto (0.5 km).
What are some of the property amenities at HOTEL THE CELESTINE KYOTO GION?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at HOTEL THE CELESTINE KYOTO GION?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at HOTEL THE CELESTINE KYOTO GION?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at HOTEL THE CELESTINE KYOTO GION?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to HOTEL THE CELESTINE KYOTO GION?
Conveniently located restaurants include Yasakadori Enraku, Smile Burger Kiyomizudera, and Kyoto Gion Tempura Endo Yasaka Honten.
Does HOTEL THE CELESTINE KYOTO GION have an airport shuttle?
Yes, HOTEL THE CELESTINE KYOTO GION offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at HOTEL THE CELESTINE KYOTO GION?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HOTEL THE CELESTINE KYOTO GION?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to HOTEL THE CELESTINE KYOTO GION?
Many travellers enjoy visiting Fushimi Inari-taisha Shrine (3.5 km), Kiyomizu-dera Temple (1.1 km), and Sanjusangendo Temple (1.1 km).
Is HOTEL THE CELESTINE KYOTO GION accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.