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Sotetsu Fresa Inn Kyoto-Shijokarasuma

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160 Dojishacho Ayanokojidori Karasuma Nishi Iru, Shimogyo-Ku, Kyoto 600-8421 Kyoto Prefecture
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About

#120 of 599 in Kyoto
Location
Cleanliness
Service
Value

If you’re looking for a family-friendly hotel in Kyoto, look no further than Sotetsu Fresa Inn Kyoto-Shijokarasuma.

Given the close proximity of popular landmarks, such as Kyoto Station Building (1.1 mi) and Sannenzaka Ninenzaka (1.3 mi), guests of Sotetsu Fresa Inn Kyoto-Shijokarasuma can easily experience some of Kyoto's most well known attractions.

Rooms at Sotetsu Fresa Inn Kyoto-Shijokarasuma offer a refrigerator and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk and baggage storage are some of the conveniences offered at this hotel.

While in Kyoto, you may want to check out some of the restaurants that are a short walk away from Sotetsu Fresa Inn Kyoto-Shijokarasuma, including Guilo Guilo Hitoshina (0.6 mi), Kyoto Gogyo (0.4 mi), and Katsukura, Kyoto Station Bldg The Cube (1.1 mi).

Plus, during your trip, don’t forget to check out some of the popular government buildings, such as Kyoto State Guest House, Kyotofucho Kyuhonkan, and Kyoto City Hall.

The staff at Sotetsu Fresa Inn Kyoto-Shijokarasuma looks forward to serving you during your upcoming visit.

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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Breakfast available
Children Activities (Kid / Family Friendly)
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Wifi
Breakfast buffet
Vending machine
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Japanese
134Reviews2Q+A5Room tips
Traveller rating
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Most Recent
Mel wrote a review Feb 2020
Singapore, Singapore27 contributions6 helpful votes
The room is bright and clean. The size of the room is decent and is near Shijo Station (which is connected to Karasuma station underground). Take exit 4 to get to the hotel quickly from the train station. Basic amenities are available in the bathroom, but u can help yourself to additional amenities, like facial wash, bathtub soaks, hair wax (in single usage packaging), etc at the level 2 hotel lobby. There’s no coffee in the room, but u can help yourself to the coffee at the lobby.
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Date of stay: February 2020Trip type: Travelled
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Response from 相鉄フレッサイン 京都四条烏丸, 支配人 at Sotetsu Fresa Inn Kyoto-Shijokarasuma
Responded 23 Feb 2020
Thank you for staying at this hotel. Our hotel is very close to the nearest train station and has good access to tourist attractions. In addition, one feature of this hotel is the abundance of amenities. Hair packs and face masks are also free for women. It seemed you were able to spend a comfortable time in this hotel, so we are very happy to hear that. We look forward to your use again.
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Tommy D wrote a review Nov 2019
Long Beach, California, United States78 contributions57 helpful votes
This is not a luxury hotel by any means but for the money, it is a very comfortable place to stay for a few nights in Kyoto. Rooms were clean and comfortable but a bit plain. I didn't go to Kyoto to stay in my room, so not really an issue. Only 2 stops from Kyoto Station and walking distance to great shopping including Teramachi. Plenty of fun shops and restaurants on every street. Good bus access as well. I would go back to this place next time I visit Kyoto. The breakfast was outstanding that featured local purveyors of produce and tsukemono (Japanese pickles). there is plenty of Western style breakfast options as well. The front desk was staffed adequately with a multi lingual team (I heard Japanese, English, and Mandarin).
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Date of stay: November 2019
Value
Rooms
Service
Trip type: Travelled
Room Tip: North rooms will give you a better view...but not many of them.
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1 Helpful vote
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Response from 相鉄フレッサイン 京都四条烏丸, 支配人 at Sotetsu Fresa Inn Kyoto-Shijokarasuma
Responded 4 Mar 2020
Thank you for your stay and your comment. Our hotel is located in the center of Kyoto. It is a convenient place to go sightseeing in Kyoto. We are looking forward to seeing you again.
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lilithfiend wrote a review Nov 2019
Singapore, Singapore87 contributions22 helpful votes
Convenient location to the train stations. Nearby convenient stores. Nice entrance and lift area which I wished had continued into reception and rooms. Rooms were tiny for the price (US$140/nt) and not very clean. The sheets and carpets were stained. No water provided in rooms but they had jugs of water and coffee/tea at reception that you could help yourselves to. Front desk staff were all friendly and helpful.
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Date of stay: November 2019Trip type: Travelled
1 Helpful vote
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Response from Exploration809509, Front NAKASHIMA at Sotetsu Fresa Inn Kyoto-Shijokarasuma
Responded 8 Nov 2019
Thank you for your comment and staying with us . We are glad to hear like this good review. we'are sorry about a state of being careless clean your room. we will do my best not to repeat such a thing ever again We do a efforts to meke better hotel for the customers. We are looking forward to seeing you again!
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M Sakai wrote a review Jun 2019
1 contribution
From the moment we arrived we were greeted by a very rude woman, [--]. There was also an old woman with glasses who seemed to hate being there and didn't like any guests that weren't Japanese...racist. Room was dirty, carpet had stains everywhere and obviously had not been maintained. It also had a bad odour which was probably the carpet. The Breakfast was disgraceful and they pack up 45 minutes before breakfast time officially ends. They even ran put of food and cook said "sold ou" and poured water into the trays [--] said we misunderstood stood him and he had brought more food out but pouring water into food trays said it all. Old woman with glasses needs to be moved into non guest contact role as she is horrible, bitter person [--] lies and is better off in a cleaning role, perhaps she could do the carpets. GO ELSEWHERE UNLESS YOU WANT A SMELLY, DIRTY ROOM (CARPETS), AND RUDE, UNPROFESSIONAL SERVICE.
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Date of stay: June 2019Trip type: Travelled
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Response from 相鉄フレッサイン 京都四条烏丸, 支配人 at Sotetsu Fresa Inn Kyoto-Shijokarasuma
Responded 4 Mar 2020
Dear Mr./Miss Mike s Thank you for your comments and the devices. We are sorry after reading your comment. As we all know, it is impossible for us to hire racist to treat customers in the world. Besides, it will be possible to arrange another room free for you if it is too hard for you to stay in your room. We sincerely apologize again for the staff at Breakfast hall with poor English. They only want to show the meaning of the "refill" instead of "Over" or "Stop". We are thankful for your comment and advice. We are looking forward to seeing you soon. Sotetsu Fresa INN Kyoto Shijo Karasuma
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Anna H wrote a review May 2019
Canberra, Australia34 contributions41 helpful votes
This hotel is close to Shijo station, Nishiki Market and the Pokemon Centre. The buffet breakfast was decent, with a range of Japanese and western dishes and some different dishes each day. Staff were friendly and helpful. Guests can help themselves to a range of extra toiletries in the lobby area - we liked the bath salts. My only complaint is that the carpet in our room was stained and in need of a deep clean or replacement.
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Date of stay: April 2019
Value
Location
Service
Trip type: Travelled
1 Helpful vote
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Response from 相鉄フレッサイン 京都四条烏丸, 支配人 at Sotetsu Fresa Inn Kyoto-Shijokarasuma
Responded 4 Mar 2020
Thank you for your comment. We have been preparing many types of bath salt and other Amenities for free to welcome you. And the breakfast price is 1220 JPY, it included Japanese food, Chinese food, Western food. Also, we have repaired and replaced the carpet you had mentioned. Thank you for your comment and advice again We are looking forward to seeing you again
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Marsha L wrote a review Apr 2019
Hong Kong, China101 contributions47 helpful votes
This is definitely the first hotel I had ever had all over the world. For my check-in, it was a disaster. I stayed in the check in counter for over 20 mins. I originally booked via Agoda for 4 nights. The staff claimed that I need to change room after 2 nights stay. I asked for the reason for changing room which I booked 4 nights in 1 booking. The staff checked and checked and finally cannot find out the record is wrong. Finally, after 20 mins confusion, we finally enter my room which all my request are not addressed. I request high floor and finally I lived on the 3rd floor ( 7 floor overall). I request king bed and double bed is given. I request a quiet room and a room next to elevator is given. For other service, it is extremely disaster. I would like to book a Japanese restaurant. They used the public phone ($$ paid by us) as they can't used their desk phone to help me to call. Holy crab. Simple as the concierge service, they even cannot provide. What I want is to reserve a sushi restaurant nearby. They can only show me on the map which the restaurant they recommend but it is fully booked after we walk to the restaurant. Just wasting our time. Hospitality is service with genuine care. Fress simply has nothing in terms of hospitality.
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Date of stay: May 2019
1 Helpful vote
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Ricky D wrote a review Apr 2019
Miami8 contributions2 helpful votes
Hotel was accessible to bus stop and train system. Entrance was quaint and small. Service was excellent. Room comfortable and good amenities. Was able to enjoy Kyoto and hop in the bullet train to visit Hiroshima.
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Date of stay: May 2018
Location
Service
Trip type: Travelled
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shun821 wrote a review Mar 2019
Singapore, Singapore1825 contributions103 helpful votes
+1
Located just 3mins walk from Shijo subway station. A very nice entrance walkway. Lobby is at level2. Got lift, don’t worry. Amenities are free to take! Very comfortable stay. Did not try the breakfast, 7-11/lawson are all walking distance. Oh, forgot to mention that the front desk staff are really friendly and helpful!
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Date of stay: March 2019Trip type: Travelled
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YvonneLow11 wrote a review Feb 2019
Johor Bahru, Malaysia3 contributions3 helpful votes
Good Location, Short walking distance to Nishiki Market and shopping malls. This hotel is nearby bus stop and train station so there is very convenient if you plan to go any attractions place either by train or bus. This hotel have provide Ogawa Coffee (小川咖啡)at the lobby everyday. I like the coffee very much. Overall are comfortable and value for the money.
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Date of stay: February 2019
1 Helpful vote
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Lev wrote a review Feb 2019
Singapore, Singapore197 contributions85 helpful votes
I have always admired Japanese for their well-mannered and tiptop service until I stayed here, for 4 nights. No greetings at all on the first day and on the day we left, and staffs were not helpful n rude. When I asked a staff on how to do a airport limousine to KIX, one elderly staff tried to help but was quickly told off by one of her senior. Instead, I was told to call the limousine service myself, which I have no choice but to. So I used the public telephone, inserted 100yen, line went thru but was cut. I approached the counter lady and the only question she asked- are you sure u put in the money? Holy crab. Unless u are pretty sure your ways around Kyoto, I am sure there are much much better hotels than this one.
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Date of stay: February 2019Trip type: Travelled
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PRICE RANGE
US$35 - US$51 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoShimogyo-ku
NUMBER OF ROOMS
140
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Frequently Asked Questions about Sotetsu Fresa Inn Kyoto-Shijokarasuma
Which popular attractions are close to Sotetsu Fresa Inn Kyoto-Shijokarasuma?
Nearby attractions include Kyoto Kimono Rental Sakura (0.5 km), Ninja Dojo and Store (0.1 km), and Nishiki Market Shopping District (0.4 km).
What are some of the property amenities at Sotetsu Fresa Inn Kyoto-Shijokarasuma?
Some of the more popular amenities offered include free wifi, breakfast buffet, and a hot tub.
What food & drink options are available at Sotetsu Fresa Inn Kyoto-Shijokarasuma?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Sotetsu Fresa Inn Kyoto-Shijokarasuma?
Conveniently located restaurants include Tonshabu Hide, Kyoto Shijo Karasuma, Goichi Pizza, and IPPUDO Nishikikoji.
Is Sotetsu Fresa Inn Kyoto-Shijokarasuma located near the city centre?
Yes, it is 0.6 km away from the centre of Kyoto.
Are any cleaning services offered at Sotetsu Fresa Inn Kyoto-Shijokarasuma?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Sotetsu Fresa Inn Kyoto-Shijokarasuma?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Sotetsu Fresa Inn Kyoto-Shijokarasuma?
Many travellers enjoy visiting Fushimi Inari-taisha Shrine (4.1 km), Kiyomizu-dera Temple (2.5 km), and Sanjusangendo Temple (2.0 km).
Is Sotetsu Fresa Inn Kyoto-Shijokarasuma accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.