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6-1 Minatojimanakamachi, Chuo-Ku, Kobe 650-0046 Hyogo Prefecture
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About

#27 of 132 hotels in Kobe
Location
Cleanliness
Service
Value
Parking: 40
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Children Activities (Kid / Family Friendly)
Taxi service
Conference facilities
Banquet room
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Foot massage
Full body massage
Massage
Neck massage
Baggage storage
Chapel / shrine
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Clothes rack
Refrigerator
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
Languages Spoken
English, Japanese
186Reviews3Q+A1Room tip
Traveller rating
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Most Recent
WAQAS MAQSOOD wrote a review Mar 2020
Kobe, Japan79 contributions62 helpful votes
Its a small but nice for low budget. staff are nice and near to the Kobe domestic airport. easy access to show around the city and shopping。port liner train station also very near. Muslim friendly hotel .
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Date of stay: December 2019
2 Helpful votes
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Ioanna wrote a review Feb 2020
1 contribution
The hotel has a significant warm atmosphere, the staff was kind and polite, the room was spacious -which I find a great advantage- and the lunch was offered at a great price. Location is very nice as Port Island is beautiful and quiet with several parks in the surroundings.
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Date of stay: January 2020
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RonnC wrote a review Jul 2019
Tangerang, Indonesia732 contributions594 helpful votes
I stayed for a convention in Kobe. As I have connecting flights to Narita (Tokyo) and Kansai (Osaka), the easiest way - for me - to get to the hotel is by fast ferry transport from Kansai Airport to Kobe Airport. And from Kobe airport board the Portliner that stops either in the Minatojima Station or Shiminhiroba Station. The hotel lies exactly between the 2 stations. So stop anywhere in either 2 is ok. It turns out super easy coming from Tokyo to Ariston Hotel. You won't get lost as the signs were so clear! The hotel claimed that they're moslem friendly place. Well, it's a yes for the room as they put qibla direction on the first drawer on the desk. But for the breakfast it was awful. Since languange is their major problem, I had no idea which one is the halal food. And I can imagine they cannot know the difference concept between a halal food and a non-pork food. I end up having only french fries, egg, and some fruits for my whole stay! Nevertheless I like the room! I can rest pretty well. What I like the most is their separate bathub and shower. Bathub was good yes, but shower was perfect. The water pressure was so good! TV channels sucks as there' almost ZERO english speaking channel, let alone movies. Fortunately their internet connection was good, so I can always watch movie online. Overall a good option for attending conference in Kobe!
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Date of stay: June 2019Trip type: Travelled on business
3 Helpful votes
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sinjoorAntwerp wrote a review Nov 2018
Antwerp270 contributions135 helpful votes
This typical big hotel offers the classical features. We arrived rather late and there was still a staff of 4 people at the reception desk. Being female we were offered extra amenities. There were not many customers, but that made it quiet. The hotel is not brand-new, which shows in the carpet f.e. but is was very clean. Booking was done through their website, we were offered a very good price. We choose to stay there as we had an early flight out of Kobe airport next morning. And we were happy with our decision.
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Date of stay: November 2018
Cleanliness
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Trip type: Travelled with family
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Izzul I wrote a review Dec 2017
1 contribution1 helpful vote
If you are looking for a "friendly hotel" (all staffs are very friendly and even the price is very friendly for your pocket ). for muslim community, they also provide halal food. I would like to say thanks to mr. Waqas who helped me and my family when we stayed here. This hotel is located near from the station, convenience stores and international convention hall.
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Date of stay: December 2017Trip type: Travelled with family
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Response from アリストンホテルズ, Guest Relations Manager at Ariston Hotel Kobe
Responded 9 Dec 2017
Dear Izzul I, Thank you so much for taking the time to share your wonderful review with us. :) We genuinely value your loyalty towards the Ariston Hotel Kobe and especially to our Team… Your recognition is truly inspiring and a true reward! Last but not least. It was my absolute pleasure to meet you during your last visit. In addition, We do also provide ( Prayer mat , Hijab ) also Qibla direction put it all in the rooms. Certainly Halal food as well. We looking forward to welcoming you back “Ariston Hotel Kobe” very soon… Warm regards, Ariston Hotel Kobe
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Albert587 wrote a review Nov 2017
Kigali, Rwanda17 contributions4 helpful votes
The hotel is located close to a train station and about 15 minutes from center town. Staff is very helpful and attentionate and the rooms are big enough compared to standard Japanese hotels. One thing that really needs improvement however is the standard of the rooms that really look dated and the carpet rug also needs to be changed
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Date of stay: November 2017
Value
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Trip type: Travelled on business
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Response from 宿泊 神, Guest Relations Manager at Ariston Hotel Kobe
Responded 29 Nov 2017
Dear Albert587 Thanks for your kinds words and the time you took to share with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your feedback for further encouragement within the team to ensure personal service and warm welcome for your next visit. Be informed, that we will enhance our rooms area in the coming weeks for even more comfort. All the best and see you soon! Warm regards Ariston Hotel Kobe
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fortravel885 wrote a review Nov 2017
Lethbridge, Canada6 contributions2 helpful votes
Hotel room very clean and big. Have all necessary toiletries provided. Ladies were given extra face care products. Front desk very helpful and courteous. Is a great location. Would definitely visit again. Many restaurants around hotel vicinity. And convenient stores are all within walking distance. Highly recommended.
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Date of stay: October 2017Trip type: Travelled on business
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Response from 宿泊 神, Guest Relations Manager at Ariston Hotel Kobe
Responded 10 Nov 2017
Dear fortravel885, We are delighted to read your great experience at Ariston Hotel Kobe. Thank you very much for highly recommending our hotel here on TripAdvisor® and for highlighting your wonderful praises about the service of our experience. We are also glad to read that you enjoyed as well as the amenities (extra face care products) received upon arrival. Our team is pleased to read that you also enjoyed the location and served by our team. We look forward to another opportunity to welcome you back. We certainly look forward to welcome you again soon. Best regards, Ariston Hotel Kobe
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KurokiFumikazu wrote a review Jul 2017
Kyoto, Japan29 contributions38 helpful votes
I just stayed at this hotel with my boyfriend while we visit Kobe. I love this hotel located at a quiet town but not faraway from downtown. (Better than stay in Sannomiya) Room was big and clean. Kobe Port Liner was a pleasant experience and was not crowded at all. Of course, you can take an adventure on this artificial island with this hotel!
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Date of stay: August 2016
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
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Response from 宿泊 神, Front Office Manager at Ariston Hotel Kobe
Responded 19 Jul 2017
Dear KurokiFumikazu: It was our pleasure to have been your home away from home for your family during the a night at The Ariston Hotel Kobe. Thank you sincerely for highlighting our hotel , location, newly renovating rooms, and also improving Concierge service. I will be happy to share your comments with our Ladies and Gentlemen! I hope you can visit us again in the near future and try out our hotel & services ! Best regards, Ariston Hotel Kobe
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Nir N wrote a review Jun 2017
16 contributions16 helpful votes
The building outside looks modern, but inside time has stopped some 20 years ago. This hotel will benefit from complete interior renovations: Rugs are dusty and spotted, bathroom is worn, mechanical door locks, old electrical control center in the room with fixed stations radio and old push buttons to turn off room lights, very limited control over air condition (only fan speed control, no temperature controls) etc. However, the staff does its best to keep it clean, staff is welcoming and helpful, and wifi has a strong signal and is fast. So I would consider it a basic hotel with aa good location and reasonable price.
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Date of stay: June 2017Trip type: Travelled with friends
2 Helpful votes
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Response from 宿泊 神, Front Office Manager at Ariston Hotel Kobe
Responded 14 Jun 2017
Dear Nir N, Thank you for going out of your way to write us a review. I appreciate you mentioning our prime location and cordial hotel staff. I'm sorry to know though that you find our hotel a bit shabby particularly the bathrooms. I would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I'm still grateful that you chose to stay with us and I hope that we can win back your heart and try us again in your future travels. Warmest Regards, Ariston Hotel Kobe
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MacJoe wrote a review Apr 2017
Raleigh, North Carolina401 contributions157 helpful votes
So stayed here for a meeting for 3 nights, as it was a reasonably affordable option near our location that the host was suggesting. Unfortunately I found a number of issues that would cause me not to recommend it. First and foremost was the primary reason for renting a hotel room, a good night's sleep, and this is where they fell short. The bed was a frame with a cross between a box spring and mattress, shallow and hard. The pillows were one option only and went flat quickly, which did not work well with the almost mattress, and the room had no temperature control. The last item was really frustrating in that there was no temperature control, only a fan speed (which barely moved air even on highest speed). To make it worse though the dail was labeled air conditioning but in fact was fan speed, so turning wide open to at least get air flow, in fact made it worse as it circulated the hot air. All this made for miserable sleeping, and a number of our party stayed here, with everyone I asked indicating the same issue... concluding the hotel design itself is flawed. In my case a temperature delta of 20 degree F from outside was maintained throughout the night, running in the upper 70s. Many other issues also, simply bullet noted below: Limited outlets Bathroom arrangement was very clumsy Room security was 20th century, keys on sticks with hotel name and number on it Older furniture, felt like 50s Breakfast was OK, not just cereals, but no variety day by day Good points were that staff was friendly and tried to help. The hotel was clean. The breakfast was okay, not just cereal, but no variety day by day One of my longer reviews here, but can't stress enough how disappointing this hotel was. I almost recorded a 1 star, but the general upkeep was there, and there weren't bugs or anything, so a 2 star
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Date of stay: April 2017Trip type: Travelled on business
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Response from アリストンホテルズ, Front Office Manager at Ariston Hotel Kobe
Responded 30 Apr 2017
Dear MacJoeFQV, Thank you for taking the time to post a review on TripAdvisor following your 3 nights at Ariston Hotel Kobe. We appreciate your comments for letting us know where improvement is needed. And thank you for recognizing our good things such as friendliness of our staff, Breakfast, and cleanliness. As far as the temperature control, I am sorry you experienced a warm room. We can also open the emergency hatch window upon guest requests to allow fresh cool air into your room. We are working on plans with our owner to rectify this situation as this in 2017 having only heat or air conditioning available is no longer acceptable for an International Hotel. While the Hotel does offer Food and Beverage outlet on 1st floor , I understand that when one stays for 3 nights you also want to experience some local varieties and thus your recommendation to take our Port Liner one 4 to Sannomiya (Kobe's Restaurant and entertainment district) is truly a great suggestion. If you are out late the return taxi will cost no more than 2000 JPY and as such quite reasonable. We do hope that you will allow us another opportunity to restore your confidence in our team and service. Again thank you for taking the time to post your review and I hope you will soon return to Kobe and once again stay with us at Ariston Hotel Kobe. Best Regards, Hotel Manager Ariston Hotel Kobe
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PRICE RANGE
US$28 - US$71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn kobe
LOCATION
JapanKinkiHyogo PrefectureKobeShimin Hospital Mae Station / Shimin Plaza Station / Nakafuto Station / Minami Park Station
NUMBER OF ROOMS
121
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Frequently Asked Questions about Ariston Hotel Kobe
Which popular attractions are close to Ariston Hotel Kobe?
Nearby attractions include UCC Coffee Museum (0.5 km), Port Island (0.4 km), and Kobe World Memorial Hall (0.4 km).
What are some of the property amenities at Ariston Hotel Kobe?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Ariston Hotel Kobe?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ariston Hotel Kobe?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Ariston Hotel Kobe?
Yes, free parking is available to guests.
What are some restaurants close to Ariston Hotel Kobe?
Conveniently located restaurants include Sky Grill Buffet GOCOCU, Tajima, and Sushiman (Kobe Portopia Hotel).
Are any cleaning services offered at Ariston Hotel Kobe?
Yes, dry cleaning and laundry service are offered to guests.
Does Ariston Hotel Kobe offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Ariston Hotel Kobe?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Ariston Hotel Kobe?
Many travellers enjoy visiting Minatogawa Shrine (3.6 km), Kazamidori no Yakata (4.3 km), and Kobe Kitano Museum (Ijinkan) (4.2 km).
Is Ariston Hotel Kobe accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.