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Kobe Portopia Hotel

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1,037 Reviews from our TripAdvisor Community

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There are newer reviews for Kobe Portopia Hotel
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Showing 129: English reviews
Milan, Italy
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 July 2016 via mobile

Coming For meeting has been a pleasure in hotel portopia. The mk shuttle from Osaka airport is convenient but better to book in advance as nobody was soeaking english Hotel personnel at reception very polite and helpful. Clean room, comfortable Bed and linen. It is a classical business hotel but well connected to diwntown with a hotel shuttle. You need... More 

Helpful?
1 Thank MatildeLeo
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are so happy to hear that you had spent a comfortable time during your stay with us. As you know, you can access to the downtown easily by our shuttle bus or the monorail called port-liner. It is... More 

1 review
Reviewed 4 July 2016 via mobile

During my visit to kobe in spring , i have spent two nights in this wonderful kind of resort hotel at the middle of the island .its located just 10 minutes from central sannomiya station . I have stayed on the 24 th floor , amazing view and spacious room with all facilities . A great service by bilangual receptionists.... More 

Helpful?
Thank Antoine B
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. It is great pleasure to hear that you enjoyed your stay with us on the 24th floor. Actually, you can enjoy the two types of the view from our main buliding, the city view from the north side or... More 

the netherlands
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2016

Beautiful reception area, with shops, market (open24 hours) direct connection with the port liner metro to Sannomiya station. Free shuttle bus so every 20 minutes till 9.20p.m.2 stops away with the Port Liner to cruise terminal. Great room except the mattresses are very hard, and I asked for a top mattras and got that right away, which was a bit... More 

Helpful?
Thank DinaV
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are so happy to hear that you were satisfied with our hotel. As you know, it is easy to go to downtown Sannomiya with our free shuttle bus and Port Liner, which run until late at night. However,... More 

Perth, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2016 via mobile

I stayed at this hotel only 1 night after disembarking from Diamond Princess cruise.Hotel provides free shuttle bus on regular basis from hotel to Sannomiya(city center) and Shin Kobe station.This bus is very helpful for guest and really save money for us and also make us very comfortable to stay at this hotel..The reception lady is very friendly and can... More 

Helpful?
Thank BENARTO K
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are glad to hear that you were satisfied with our hotel. As there is monorail called Portliner which connects downtown and airport, and our hotel has very good access to one of the station, you can go to... More 

Tuxedo Park, New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 June 2016

We made our twice-yearly trip to Kobe in March. Again, we stayed at the Portopia Hotel. The hotel consistently maintains its high-quality service. In fact, we had a small problem on Friday night which we addressed in an email on Saturday for routine handling after the weekend. The manager was there promptly to resolve the issue on Saturday morning. The... More 

Helpful?
Thank Linda M
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for taking the time to write a review after your stay at Kobe Portopia Hotel. We are very happy to hear that you were satisfied with our room, staffs and restaurants. Although our hotel has a history of 35 years, renovation of rooms and restaurants have been made in stages. We always strive for our guests... More 

Tottori, Japan
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 June 2016

Every time I visit this hotel my impressions remain the same. Excellent! I love the decoration of the reception. This time there was a new bakery on the first floor. I had breakfast on the top floor restaurant with a magnificent view! The room was great. Spacious with a nice and clean bathroom and a nice view as well. The... More 

Helpful?
Thank ghiotina
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at Kobe Portopia Hotel and taking your time to write a review. We are very happy to hear that you were satisfied with our room, restaurants and city view. And, we are also glad that you liked our hotel. High floor of main building is one of the luxury places that we recommend. As... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 May 2016

The hotel shuttle bus is conveniently located above the Sannomiya Station, just look for waiting gate No.8, however please check properly as they share the room with another hotel. Frequency of shuttle is around 20 minutes and make sure you check the last shuttle bus time. Otherwise, if you miss the bus, just take train that is connected to the... More 

Helpful?
Thank yeechow t
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for taking the time to write a review after your stay at Kobe Portopia Hotel. We are very happy to hear that convenient location. It takes 10 minutes from hotel to downtown Sannomiya by our free shuttle bus. I’m sorry that I didn’t tell you about the last our free shuttle bus time table. The last... More 

2 reviews
Reviewed 20 May 2016 via mobile

i was in kobe attending the Japanese Society of Neurology 2016 conference. i was pleasantly surprised by the proximity of the venue to the convention centre, giving me the luxury of having a few more hours of sleep. the room's decor looks a little dated (1990s) but otherwise very well maintained and spacious, and brings on a sense of nostalgia.... More 

Helpful?
Thank Tan Y
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very happy to hear that you were satisfied with our room, restaurants and city view. As there is monorail called Portliner which connects downtown and airport, and our hotel has very good access to one of the... More 

Melbourne, Australia
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 May 2016

I just had a short stay at this excellent refurbished hotel in Kobe. First, may I recommend that you take the 30 minute fast ferry shuttle across the bay, if arriving at Kansai airport in Osaka, then just a short taxi ride to the hotel. The Portopia is badged 4 star, but 5 star service and comfort. A very nice... More 

Helpful?
Thank stephend355
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying our Portopia Hotel and taking your time to write a review. We are very happy to hear that you feel comfortable time with our room. Although, our hotel has a history of 35 years, renovation of rooms and restaurants have been made in stages. I’m sorry to have kept you waiting so long at the restaurants... More 

Seattle, WA
Level Contributor
423 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 18 May 2016

It's a large hotel with a dramatic lobby and impressive views of the port area. One of the breakfast options is the 30th floor where you have a 360 degree view. I'd highly recommend it. The room is large, modern looking and well kept. BBC is the English station on TV. The room also includes TV, electric kettle, minbar fridge... More 

Helpful?
Thank Marco W
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel with us and taking your time to write a review. We are very happy to hear that you enjoyed your stay with great facilities, staffs and the room. Also we would like to tell you that we have free shuttle bus which takes you to the city center. As you said, it... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Trente et Un
Trente et Un
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Come to the Kobe Portopia Hotel and enjoy a panoramic view of beautiful sunsets, the Osaka Bay and Kobe's enchanting $10 million nightscape. Conveniently located 8 minutes from Kobe Airport, 10 minutes from Sannomiya and 20 minutes from Shin-Kobe Station, the Kobe Portopia Hotel has a complimentary shuttle bus to and from Sannomiya and Shin-Kobe Station throughout the day. With 744 guest rooms, 36 banquet and meeting rooms, the 1,702-seat Portopia Hall, 12 restaurants and bars, and a fitness center and spa facilities, the Kobe Portopia Hotel provides a wide array of services to meet our guests' every need. ... more   less 

Additional Information about Kobe Portopia Hotel

Address: 6-10-1 Nakamachi, Minatojima, Chuo-ku, Kobe 650-0046, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: €76 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kobe Portopia Hotel 4*
Number of rooms: 744
Reservation Options:
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Hotel Style:
#3 Business Hotel in Kobe
#5 Spa Hotel in Kobe
#6 Romantic Hotel in Kobe
#6 Family Hotel in Kobe
#7 Luxury Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from Kobe Portopia Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing north you see downtown Kobe, south and you see UKB airport and the ocean. You can't go wrong here.”
 of 5 bubbles m74b, 5 Oct 2016 | Read review
“South wing is best”
 of 5 bubbles JippoesG, 18 Jul 2016 | Read review
“Rooms with 2 twin beds are big enough for a roll away if necessary.”
 of 5 bubbles 269SteveJ, 8 Jul 2016 | Read review
“We were on the 21st floor, and looked out on the Kobe airport and also Ikea.great!”
 of 5 bubbles DinaV, 30 Jun 2016 | Read review
“Ask for a higher floor if you wish to have good views.”
 of 5 bubbles Duke_Singapore, 7 Oct 2015 | Read review
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