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Kobe Portopia Hotel

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Come to the Kobe Portopia Hotel and enjoy a panoramic view of beautiful sunsets, the Osaka Bay and Kobe's enchanting $10 million nightscape. Conveniently located 8 minutes from Kobe Airport, 10 minutes from Sannomiya and 20 minutes from Shin-Kobe Station, the Kobe Portopia Hotel has a complimentary shuttle bus to and from Sannomiya and Shin-Kobe Station throughout the day. With 744 guest rooms, 36 banquet and meeting rooms, the 1,702-seat Portopia Hall, 12 restaurants and bars, and a fitness center and spa facilities, the Kobe Portopia Hotel provides a wide array of services to meet our guests' every need.
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Property amenities
Pool
Business Centre with Internet Access
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Wheelchair Access
Shuttle Bus Service
Bar/Lounge
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Heated pool
Indoor pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
River View
Mountain View
HOTEL CLASS
Hotel links
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Offers & Announcements:Best Rate & Special Bonus
Hotel deals
Reviews (1,394)
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173 results
Traveller rating
48
86
28
8
3
Traveller type
Time of year
LanguageEnglish
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48
86
28
8
3
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All reviews convention center south wing shuttle bus port island floor restaurant attending a conference sannomiya station top floor hotel is located nice hotel outdoor pool is spacious room bit out of the way port liner across the bridge business hotel main building
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1 - 5 of 173 reviews
Reviewed 4 days ago

Room was nice and big, not very modern. great view. Toilet and shower are separated so you won't have to wait for the toilet while one is in the shower. You have to pay for the water, as we traveled with agent our water was...More

Date of stay: November 2018
Thank kero1225
Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded 3 days ago

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are glad to know that you liked your room and enjoyed your stay with us. Dining cafe SOCO on the second floor of main building...More

Hotel's Favourite
Reviewed 30 August 2018

The hotel was very nice and clean. Check in and check out were smooth and fast. The room was very clean and comfortable. Wifi in room was okay. The location was very good, connected to train station. They have shuttle bus to and from Sannomiya...More

Date of stay: May 2018
Thank oonoiookIA
Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded 11 September 2018

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. It is a great pleasure and honor to see your words "you would definitely stay here again". We truly appreciate your kind comments about check in...More

Reviewed 4 weeks ago via mobile

The free WiFi in the room is sooo slow that it is better to use your phone network. The hotel also DOES NOT have WiFi in the 30th floor restaurant nor in their Banquet rooms. Unthinkable, as I am attending a 600+ attendee meeting for...More

Date of stay: November 2018
Thank hirokoby
Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded 2 weeks ago

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We apologize for the inconvenience about wifi during your stay. We discuss the matter you mentioned and improve the internet connection in our hotel. We appreciate...More

Reviewed 4 weeks ago via mobile

I booked this same hotel on 2 different bookings. The first week, I got a higher floor in the main building. The second week, I booked the"south hall" and I'm surprised to find that I'm in one of the lower floors, and it's SOOOO outdated...More

Date of stay: November 2018
Thank yokoo189
Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded 2 weeks ago

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very sorry to hear that you weren't satisfied with your stay with us. Please note that your reveiw will be used to make your...More

Reviewed 3 November 2018

Came here for a one night stay attending a congress at the conventional center. The hotel is located on site. More than convenient. Business rooms are about 25 square meters and have all the needed furnitures and views on the harbour. Service is adequately diligent...More

Date of stay: November 2018
Thank PhP_Paris
Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded 5 November 2018

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are pleased to hear that our service met your needs and expectations during your stay. Please note that your concerns about wifi will be passed...More

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Questions & Answers
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RSH49
16 January 2017|
AnswerShow all 8 answers
Response from drahom_rat | Reviewed this property |
Hello! I forgot many things, but after arrival we used AirPort shuttle to the port, than ferry to Kobe airport and than small electric train directly to Portopia. Not expensive, as I remember. It was not very complicated... More
1
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Google Translation
Room Tips
"I guess you have to ask in advance if you want a high floor to make sure you've reserved the right..."
jag343
7 Sep 2018
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"Odd number room in the main tower have city view."
Ottawadh
27 Jun 2018
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"Choose the tower where the lobby is"
norphano
18 Jun 2018
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"Main building rooms may be better? Would have to inquire."
Nick_882017
25 May 2018
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PRICE RANGE
US$60 - US$271 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiHyogo PrefectureKobe
NUMBER OF ROOMS
744
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