Kobe Portopia Hotel
6-10-1 Nakamachi, Minatojima, Chuo-Ku, Kobe 650-0046 Hyogo Prefecture
Lowest prices for your stay
US$61
Free cancellation until 26/08/22
US$140
US$53
Expedia.comUS$84
TravelocityUS$69
travelup.comUS$140
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About
#12 of 132 hotels in Kobe
Location
Cleanliness
Service
Value
Come to the Kobe Portopia Hotel and enjoy a panoramic view of beautiful sunsets, the Osaka Bay and Kobe's enchanting $10 million nightscape. Conveniently located 8 minutes from Kobe Airport, 10 minutes from Sannomiya and 20 minutes from Shin-Kobe Station, the Kobe Portopia Hotel has a complimentary shuttle bus to and from Sannomiya and Shin-Kobe Station throughout the day. With 746 guest rooms, 36 banquet and meeting rooms, the 1,702-seat Portopia Hall, 12 restaurants and bars, and a fitness center and spa facilities, the Kobe Portopia Hotel provides a wide array of services to meet our guests' every need.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Wifi
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Rooftop bar
Shuttle bus service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, Chinese, Japanese
Location
Full view
86Good for walkers
Grade: 86 out of 100
33Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Contact
6-10-1 Nakamachi, Minatojima, Chuo-Ku, Kobe 650-0046 Hyogo Prefecture
Name/address in local language
Getting there
Car HireSee all Kobe car hire
1529Reviews10Q+A43Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Great experience at the oval club I must say, amazing customer service, delicious food and stunning view. We just had a small issue with the bathroom sink which was clogged but other than that our stay was good.
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Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Positioned slap bang in the middle of what seems to be a major re-claimed island in Osaka Bay, directly opposite Kobe City, affording great views and fabulous sunset potential (see later), it is a very large uber modern high-rise (31 Floors) bed factory. Unfortunately it is also surrounded by docks, cargo cranes, container cranes, ferries, a University Campus, a new train/tram line and station, and a plethora of new roads, bridges and over & under-passes, so one is also in a Concrete Jungle, albeit a clean one - Japan is (and how). Getting into the City was either by Taxi, Train or their own Courtesy Bus. Taxis were expensive. Trains a pain to figure out (for non-Japanese speaking Tourists - us), so their Free Courtesy Bus proved really useful, but it did not run late for Returnees from Dinners in the City. We had 3 night at this Hotel, so used the Service a lot, & can also confirm it is after a while, a somewhat repetitive and tiresome journey. The novelty did not last. Hotel itself is very large indeed - 740+ Rooms with awesome views, if you are on the City-side, 6/7 Restaurants, 4/5 Bars and a Gym with pool - 'Members Only Club', so unless you paid a hefty Daily Fee - Off Limits. Shame that was not apparent from their web site. Breakfast was terrific, if at the wrong time, a lot crowded, in their Dining Room on the top floor, facing the City, so fabulous views. This is a superb sundowners spot to enjoy a cocktail or whatever at the end of a long day of sight seeing, except it isn't. It is closed to all but Diners until after the sun has gone down. The evening that I looked, there were 4 in the Restaurant with a capacity of 50/60. The bar could have been solid with Paying Guests, but wasn't. Good and comfortable night's sleep, but the place lacks a personal touch and ambience. It is a bit sterile and functional, so Very Good, but it really could be Excellent. There's nothing much out here except the Hotel, so it should give Guests a compelling reason to stay and spend their time and money there. We didn't.…
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Date of stay: September 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Portopia Hotel, 支配人 at Kobe Portopia Hotel
Responded 27 Jul 2020
Thank you for choosing to stay with us at the Kobe Portopia Hotel. We appreciate you taking the time to provide us with such detailed feedback about your stay. We will use the valuable opinions you gave us this time to improve us in the future. I hope your next stay is just around corner. Please call us if there is anything we can help you. Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are attending a conference at the huge exhibition/congress centre, this is the most convenient hotel with hundreds of rooms spread over two wings. Our room on the 21st floor was a very comfortably large room with a view towards the Kobe airport. The bed was excellent excellent for a great sleep. The usual facilities of the room and the bathroom were perfect. The kamino bathrobes were very smart and pleasant. The hotels has about 6 or 7 restaurants, including two of them at 2nd and 30th floor, serving buffet breakfast, costing about 25 Euros. Every 20-minutes the free shuttle bus to-and-from Shin-Kobe and Sannomiya railway stations is a great service. Fully enjoyed our 4-night stay.
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Date of stay: December 2019Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PortpiaHotel, 支配人 at Kobe Portopia Hotel
Responded 10 Feb 2020
Dear MR./Ms. Suresh R, Thank you for your review and for choosing our hotel. We are very pleased to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went in for a weekend stay. Very nice hotel with excellent facilities and large rooms. Proximity to Kobe airport and Shinkansen is very good. Helpful staff and try to take care of all your needs to the best of their abilities possible. Train station right outside the hotel that connects you to Sonnomiya - which actually is the center of Kobe
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PortpiaHotel, 支配人 at Kobe Portopia Hotel
Responded 10 Dec 2019
Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are happy to see your comment "Very nice hotel with excellent facilities and large rooms". Thank you for your kind words to our staff and loctaion and giving us a perfect rating. We appreciate your reveiw and look forward to welcome you again. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The free Wi-Fi in the room is sooo slow that it is better to use your phone network. I had pointed this out last year but no improvement. The hotel also DOES NOT have Wi-Fi in the 30th floor restaurant nor in their Banquet rooms. Unthinkable, as I am attending a 600+ attendee meeting for 4 days. Good thing the event I am attending will move to Tokyo next year.
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PortpiaHotel, 支配人 at Kobe Portopia Hotel
Responded 10 Dec 2019
Thank you for staying at Kobe Portopia Hotel again and taking your time to write a review. We sincerely apologize for inconvenience about Wi-Fi. We have taken your voice seriously and will look in the matter to improve our internet connection. We appreciate your review and cooperation to enhance our service and hope to be able welcome you again. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service is good. Had a shuttle that runs until 2130 to town center. If later than that, the mono rail is right beside the hotel. Slightly out of town but it’s more peaceful and less crowded. It’s obviously a convention center use to catering large contingents.
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from PortpiaHotel, 支配人 at Kobe Portopia Hotel
Responded 10 Dec 2019
Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are glad to know that you were satisfied with our sevice and locations. As you commented, you can easily access to the city by using our free shuttle bus or the mono rail. We appreciate your reveiw and look forward to welcome you again. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had just finished a 16 day tour of northern Japan by Train and needed a Hotel to stay on our last night before returning to Australia. We looked on Hotel.com and the price was very attactive so we booked , The room was Huge for Japanese Standards and the Hotel Very Majestic set on a huge block of land , All was perfect for our last day , And free shuttle bus back to the main train station . BUT do not eat in the hotel if you on a budget like us , No were else to eat unless you go to the Kobe City on the train . The meals were $$$$ , Having a meal with Drinks for 2 cost more then double the room rate which was only $120A.
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Date of stay: November 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PortpiaHotel, 支配人 at Kobe Portopia Hotel
Responded 10 Dec 2019
Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are so delighted that you chose to spend your last day in Japan with us and felt "all was perfect". Thank you for your kind comments about the room as well. We proudly offer a wide range of restaurants for various situations with seasonal flavors, but Kobe has also many restaurants. Please feel free to ask our staff more information or recommendations anytime. We appreciate your reveiw and look forward to welcome you again. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is not located at the city center, but it is only 10 minutes by train (the hotel is right next to a train station) or 20 minutes by shuttle bus provided by the hotel to and from the city center. It is also quite close to the Kobe airport, so if you arrive from either the Kobe Airport or Kansai, it is actually quite convenience. You can start explore Kobe after you drop your bags in the hotel upon arrival from the airports. The price of the hotel may be a little high but the room size is larger than many others in the city. It also comes with swimming pool and gym; but the outdoor pool is closed in September already when it is still quite warm. The indoor pool is very small so I only used it once. As the hotel is located at an island outside the city; you can actually get a pretty nice view either of the city or the harbor from your room.…
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Date of stay: September 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from PortpiaHotel, 支配人 at Kobe Portopia Hotel
Responded 10 Dec 2019
Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are glad that you found our location convenient and enjoyed your stay with us. Thank you for many comments about the room and other fasilities. The view from the high floor is definitely one of the things we are proud of about our hotel. We appreciate your reveiw and look forward to welcome you again. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Probably the best I have stayed in Kobe. Rooms are large and I got a room with a view of the Kobe Port. Staff was courteous. Best part is you get a free shuttle from Hotel to Sannomiya Station. Saves you a lot of money when travelling.
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Date of stay: October 2019
Location
Service
Sleep Quality
Room Tip: South Wing as a view of Kobe Port tho a bit far from lobby
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PortpiaHotel, 支配人 at Kobe Portopia Hotel
Responded 10 Dec 2019
Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. It is a great pleasure and honor to see your words "the best I have stayed in Kobe". We are happy to know that you enjoyed the view of the Kobe Port from your room. Thank you for your kind words about our staff. We appreciate your reveiw and hope to welcome you again. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for one week at Hotel Portopia. If you need to stay near the convention centre then this is a good choice. Our room was a double room in the South tower. The room was older in decor but it was spacious and what we liked most was that it had a balcony over looking the water. We spent time outside on the balcony which was nice. Our friend was in the North tower which was more modern in decor but the the room was much smaller and had no balcony. Our breakfast was included and we enjoyed the buffet and lovely view from the 30th floor of the north tower. The hotel has a frequent shuttle bus into Kobe that was very convenient. This is important because there is little to do around the hotel and nowhere to eat other than the hotel restaurants - there are many to choose from at the hotel. Kobe has a lot of great restaurants. Chinatown was really fun and had great street food. Yun Yun dumplings. Yum Yum😊…
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PortpiaHotel, 支配人 at Kobe Portopia Hotel
Responded 10 Dec 2019
Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are happy to know that you enjoyed stay with us and spent a good time in Kobe. Thank you for kind comments about the rooms, restaurants and the location. All rooms in South buildng are in a relaxing resort atmosphere with balconies. Although there are no balcony in Main building(the North tower), you can enjoy beautiful city view from the high floor. For more information about the sightseeing or the restaurant of Kobe, our concierge would like to help you anytime. We appreciate your reveiw and look forward to welcome you again. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$51 - US$139 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiHyogo PrefectureKobeShimin Hospital Mae Station / Shimin Plaza Station / Nakafuto Station / Minami Park Station
NUMBER OF ROOMS
746
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Claim Your Listing Frequently Asked Questions about Kobe Portopia Hotel
Which popular attractions are close to Kobe Portopia Hotel?
Nearby attractions include UCC Coffee Museum (0.3 km), Port Island (0.4 km), and Bando Kobe Science Museum (0.4 km).
What are some of the property amenities at Kobe Portopia Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Kobe Portopia Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kobe Portopia Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Kobe Portopia Hotel?
Conveniently located restaurants include Sky Grill Buffet GOCOCU, Tajima, and Sushiman (Kobe Portopia Hotel).
Are there opportunities to exercise at Kobe Portopia Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Kobe Portopia Hotel have an airport shuttle?
Yes, Kobe Portopia Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kobe Portopia Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Kobe Portopia Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kobe Portopia Hotel?
The staff speaks multiple languages, including English, Chinese, and Japanese.