Comfortable, pretty-well-appointed bedrooms. Quality soaps which left skin feeling smooth and refreshed. Huge TV with pre-dedicated channels for Netflix and YouTube. Handy variety of charging/hooking-up adapters for various USB/etc dependent gadgets. Room had a nice balcony + chairs looking out over a section of the harbour toward the Harborland Mosaic restaurant and boutique complex. Ample selection of international / Japanese items on breakfast buffet menu in a large set of rooms generally looking out over the harbour. Staff pleasant, courteous and efficient. Not quite as prestigious or ritzy, perhaps, as the nearby Hotel Okura (have been lucky enough to stay at both), but a more lively and cosmopolitan feel. The spacious central atrium also gives it a lighter and airier atmosphere. You can book and take a 2-hour + evening dinner cruise around Kobe 'bay' at the terminal one floor down from the hotel lobby, although you can book a similar type of cruise from the terminal at the Mosaic complex a short walk away. Kobe Port Tower is a very short walk from the hotel entrance. Finally, at any time of year, but especially from late spring through autumn (I would imagine; I visited in early December), the Nunobiki Herb Gardens and Ropeway are really worth a visit -more so, perhaps, than anything else in Kobe. Take the hotel's free shuttle bus up to the shinkansen (bullet-train) station and follow the signs for the cable car (about a five-minute walk). Take the cable car all the way to the top (past the intermediate stop) and stroll down a wonderful winding path past all manner of fragrant herbs and flowers, with mountain views over Kobe, the sea, and beyond... There are plenty of play areas for children (who basically have plenty of fun just running down the slopes), and quite a few hammocks laid out where you can sunbathe and snooze -a treat in the early winter sunshine, before twisting yourself inside out as you try to get out of the hammock and you suddenly find yourself on the ground.…
I stayed for 2 nights with my gf. The rooms have a spacious balcony with a pair of chairs that you can relax with. We picked the room facing south, which had a marvelous view of the sea. The hotel is a 4-star quality and they is definitely worth what you pay for. The hotel is a bit far from the city center and there aren't any stores nearby so it's best to buy before you head to your hotel. There is a shop on the premises but you wouldn't want to pay extortionate prices for certain food stuff. But they offer free shuttle bus services to and from Sannomiya bus terminal.
Located at the tip of Meriken Park. The room was clean and the lobby is spacious. Excellent service. The highlight of our stay was the gorgeous view of the harbor. The scenery at night was quite exquisite.
We stayed one night with buffet breakfast. We got a corner room with a balcony and the view of the city. We made the mistake of parking our car in the public parking out front because we thought it would be cheaper than the hotel’s parking for ¥1800. We thought the parking would be cheaper but it turned out to be double the cost of the hotel’s. We should have confirmed at the front desk but we thought the hotel parking was quite expensive. We had a nice drink at the bar on the 14th floor. It was nice but there is a ¥1000/person service charge. The breakfast buffet was great and had a lot to choose from. We liked the long breakfast hours 700-11 am with last order at 1030 and the 12 pm checkout.
We stayed here for five nights. It’s a good location right on the water with lots of activities going on in the Harbour. Our room was on the harbour side great view ! Free shuttle bus is a saviour as the hotel is located away from transport links. The accomodation was very reasonably priced but the food offering is a bit expensive. Lots of dining options within a five minute walk.
Hotel has a fun feeling because it’s like being on a cruise ship. Even the balconies have been built to give the feel. Rooms are a little dated but large and all have views. Not far to walk to a big mall with lots of restaurants and shops but there is nothing really close. Unusual in Japan where there is a convenience store on every corner. There was a free shuttle bus the next morning to Kobe Station. If I was to stay in Kobe again I would probably stay more central but as a one off visit it was ok.
We stayed here for one night when we visited Kobe to see the Luminarie illumination. Our room was big enough and we had a really great view of the Ferris wheel and the Harborland area. The location was perfect as we were able to walk to the illumination event. There’s also a Starbucks in front of the hotel and Harborland is within walking distance. Harborland has some great restaurants and shops. If you take the Shinkansen and arrive on a Saturday, Sunday, or national Japanese holiday, there is a free shuttle bus from Shin-Kobe to the hotel. It takes about 20-25 minutes, depending on traffic.
Clean room , crisp bedsheets, great shower, great views of the water and harbour, great breakfast. The room does need modernising, and our room did need airing out because I don't think it was used for a while, but not a big deal.
I went there to celebrate my birthday. Cooks baked steaks in front of me. The roast beef was also cooked in front of me. I had a lot of seafood. Everything was delicious.And I enjoyed the night view. I would like to visit again.
This is a 4/5 star hotel in a great location, right in the heart of the harbour. The rooms have all the necessary facilities, but this is busy hotel so the bathrooms are a bit tired but not a problem. All rooms have a balcony so its like being on a cruise ship. Breakfast is the usual Japanese Buffet but more than adequate. The buffet dinner with drinks included is well worth it, there is a restaurant on the top floor but it is expensive - no different to other hotels in Japan. The bar on the top floor has great views and a nice place to have a drink in the evening. The hotel has a courtesy bus into the town which is free and runs all day. A good base for a visit to Kobe.