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07/05/2017 08/05/2017
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    Kobe Bay Sheraton Hotel and Towers

    2-13 Koyo-cho Naka, Higashinada-ku, Kobe 658-0032, Hyogo Prefecture
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$26
    US$154
    US$128
    US$132
    Traveller (634)
    Room & Suite (399)
    Dining (151)
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    Overview

    • Excellent31%
    • Very good48%
    • Average14%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “rokko island” (48 reviews)
    “garden cafe” (4 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Kobe Meriken Park Oriental Hotel
    856 reviews
    #7 of 118 hotels in Kobe
     
    Hotel Okura Kobe
    1,382 reviews
    #4 of 118 hotels in Kobe
     
    Hotel Piena Kobe
    1,633 reviews
    #2 of 118 hotels in Kobe
     
    Hotel La Suite Kobe Harborland
    424 reviews
    #1 of 118 hotels in Kobe
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 1 week ago

    Nice hotel, good sized room if a little tired, the bedding was changed every day, which I found to be wasteful as they asked that you used all the loo roll to be eco friendly!! One of the downsides of this hotel was the drain...More

    Helpful?
    Response from manager6329, Manager at Kobe Bay Sheraton Hotel and Towers

    Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we are glad to hear that you can enjoy your stay with us. However, we apologize for the smell in the bathroom,wifi facilities,...More

    Reviewed 2 weeks ago

    It was a nice and comfortable stay at Kobe bay Sheraton. A bit far from downtown(actually not too far) but they have a subway station right next to the hotel and the public bus comes every 15min(you need to pay though) for the guests or...More

    Helpful?
    Response from manager6329, Manager at Kobe Bay Sheraton Hotel and Towers

    Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we are glad to hear that you can enjoy your stay with us. Moreover, we really appreciate your praise for our service. We...More

    Reviewed 2 weeks ago

    stayed at the hotel for 3 nights. was upgraded to the club floor and had a corner room. It was huge for Japan standards. Travelling into the city was quite easy too, there's a bus station just outside the hotel which will take you to...More

    Helpful?
    Response from manager6329, Manager at Kobe Bay Sheraton Hotel and Towers

    Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we are glad to hear that you can enjoy your stay with us. Please accept our sincere apologizes for waiting at breakfast. I...More

    Reviewed 3 weeks ago

    Due to the positive reviews in Tripadvisor, we decided to stay a night here while visiting Kobe instead of Osaka city. Redeemed 3 rooms in Club Floor. The followings are my reviews on the different aspects of what I had experienced: Traveling to the hotel...More

    Helpful?
    Response from manager6329, Manager at Kobe Bay Sheraton Hotel and Towers

    Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we are glad to hear that you can enjoy your stay with us. Moreover, we really appreciate your praise for our staff, onsen...More

    Reviewed 3 weeks ago via mobile

    I have worked in the IT Travel Trade industry over twenty years in Japan. I remember in the 90's staying at a 5Star hotel and when looking at the menu, Draft Beer was translated to 'Live' Beer. Okay, direct translation as the 'kanji' for draft...More

    Helpful?
    Response from manager6329, Manager at Kobe Bay Sheraton Hotel and Towers

    Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback. We really regret to know that we could not offer an comfortable atmosphere at the main bar “Terra” in your precious time. We will...More

    Kobe Meriken Park Oriental Hotel
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    Hotel Okura Kobe
    1,382 reviews
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    Hotel Piena Kobe
    1,633 reviews
    #2 of 118 hotels in Kobe
     
    Hotel La Suite Kobe Harborland
    424 reviews
    #1 of 118 hotels in Kobe
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$101 - US$360 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Kobe
    • #8 Business Hotel in Kobe
    • #13 Family Hotel in Kobe
    Photos
    Traveller (634)
    Room & Suite (399)
    Dining (151)
    Pool & Beach (2)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Smammy
    Are there blow dryers in the rooms?
    2 March 2017|
    Answer Show all 2 answers
    Response from Ray820 | Reviewed this property |
    Yes, I think so.
    0
    Votes
    Bua A
    How to reach the hotel from Kansai airport?
    4 July 2016|
    Answer Show all 5 answers
    Response from Lauren W | Reviewed this property |
    Airport Salad express
    0
    Votes
    ar016888
    Does the hotel shuttle drop off near the Nada District? Thank you for your help!
    28 April 2016|
    Answer Show all 2 answers
    Response from Rob M | Reviewed this property |
    no, there is basically no hotel shuttle, it is a commercial bus line, goes every 15 minutes from the front of the Sheraton to Sannomiya Jr station, about half of them continue to Kobe shinkansen station. No stops on the way
    0
    Votes
    Room Tips
    "Ask for a room with a view"
    Read review
    "I loved the view looking north into the hills on the upper floors"
    Read review
    "Club Room not at 19/F"
    Read review
    "If you can get a better price without the lounge, do so. It's not worth it."
    Read review