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Kobe Motomachi Tokyu REI Hotel

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Kobe Motomachi Tokyu REI Hotel
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395 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Tokyo, Japan
Reviewed 4 weeks ago

The hotel was so clean in the room and salon space. The hotel are near Motomachi station where are many shopping stores and restaurants. It was so convenient for business and sightseeing. The fee was not expensive. It's good hotel, thank you.

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Helpful?
Thank YasushiOkamoto
Sydney
Reviewed 4 weeks ago

I visit Kobe a few times a year and have stayed in various hotels,but this one is now top of my list. As a single traveler I've found that some Japanese hotel's single rooms are the size of a broom closet-however my room here is very comfortable. The bathroom is excellent..the shower has horizontal jets as well as the overhead,so...

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Thank geebee01
Malaysia
Reviewed 12 December 2016

The room size is decent, good even for couple with 2 kids in a twin room. The location is superb, very near to Sannomiya (10-15min walking distances) However since I am using a stroller, travelling with a baby and 6 years, I use the subway to Kyukyoryuchi-Daimarumae Station and use elavator exit 1, the hotel is just across the Daimaru...

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Helpful?
Thank jeffayn
神戸元町東急REIホテル, Receptionist at Kobe Motomachi Tokyu REI Hotel, responded to this review

Dear Mr./Mrs. jeffayn, Thank you for staying with us at Kobe Motomachi Tokyu REI Hotel. We are very glad to hear that you are satisfied with our guest room and the service we provide. How was your trip to Kobe? What's your favorite part about Kobe? It's always encouraging to hear from our guests complimenting on our facilities and our...

toronto
Reviewed 11 December 2016

I simple cannot understand the reviews that are here and booking.com. This is an 8.7 in Booking.com, which generally has good level of ratings. First the rooms are small at 17m and 22m. If you are a student used to dorm living, then this might be a fancy dorm room, but by North American standards, this room is unacceptable. This...

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Thank hughsam
神戸元町東急REIホテル, Receptionist at Kobe Motomachi Tokyu REI Hotel, responded to this review

Dear Mr./ Miss hughsam, First of all, thank you for staying with us at Kobe Tokyu REI Hotel, we appreciate your comment for our hotel. We are very sorry that our room size was below your expectation, and that the facilities were not as enjoyable as you expected. Changing sizes of our room might not be an option that we...

Reviewed 1 December 2016

Stayed here during honeymoon trip in complete Eastside op Japan & must say this was best of all: super friendly English speaking stafff - free drinks & very clean modern rooms. Central location & easy to reach (5min taxi to station). Much better staff than Tokyu Shibuya hotel we stayed in Tokyo. In short: they merit definitely again the booking.com,...

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Helpful?
Thank 411yvesd
神戸元町東急REIホテル, Receptionist Jasmine at Kobe Motomachi Tokyu REI Hotel, responded to this review

Dear Mr./ Mrs. 411yvesd, Thank you for staying with us at Kobe Motomachi Tokyu REI Hotel, and we are very glad to hear that you enjoyed your stay here! We are also very happy that you liked our location, as well as our guest rooms. Did you relax well? We hope that you did! Thank you for your compliment about...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 30 November 2016 via mobile

During my stay, the front desk ladies were very helpful. I came back from dinner late with my brother (10pm). Earlier that day I realized that I left my watch at Arima Onsen. I didn't want to make a trip out there without making sure that they had my watch. Because I am not able to speak Japanese, I requested...

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Thank A TripAdvisor Member
神戸元町東急REIホテル, Receptionist Jasmine at Kobe Motomachi Tokyu REI Hotel, responded to this review

Dear beloved guest, First of all, thank you for staying at Kobe Motomachi Tokyu REI Hotel with us, and we are beyond grateful for you taking your time to share this experience with us. We are very glad that we were able to provide the service that you needed at that time, and what's more, you were able to find...

Kuala Lumpur, Malaysia
Reviewed 30 November 2016

Hotel lobby not on ground floor and entrance is small, need to pay a bit attention, but it is easy to find as it is opposite Daimaru, the big shopping mall. The lobby is cosy. Room is small (standard size of Japan) but clean. Nankanmichi entrance is just by the side and train station just less than 5 min away....

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Thank Su2122013
神戸元町東急REIホテル, Receptionist Jasmine at Kobe Motomachi Tokyu REI Hotel, responded to this review

Dear Mr./ Miss. Su2122013, Thank you for staying with Kobe Motomachi Tokyu REI Hotel. We really appreciate your time in leaving us your comment. We are sorry that the entrance was not easy for you to find; however, we are glad that you liked out guest room. Did you enjoy your visit to Kobe? What's your favorite thing about Kobe?...

UK
Reviewed 15 November 2016

My husband and I stayed here for 3 nights during our trip to Japan. This hotel is really near to Motomachi Station so it was really easy to travel around. This was our first visit to Kobe which we really enjoyed. The hotel is really nice. Staff are very helpful and we would definitely stay here again!

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Thank bandaUk
London, United Kingdom
Reviewed 14 November 2016

This is a very clean, modern and easy place to stay in; our room was modest in size but comfortable and the shower was great. It is ideally located and only a few minutes walk from Motomatchi station. The staff were friendly and helpful, ringing restaurants to see if they could reserve a table for us and advising on how...

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Thank JoannaKateR
Surabaya, Indonesia
Reviewed 3 November 2016

The location is at the center of Motomachi area where shopping centers, JR train station, access to port of Kobe sit. The room is clean and more spacious compared to "japanesse style capsule hotel". The lighting is very good since i used to work and read during my stay. For foreigner, the english language TV channel available is limited to...

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Helpful?
Thank Wihas

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Kobe Motomachi Tokyu REI Hotel

Address: 1-2-35 Sakaemachidori, Chuo-ku, Kobe 650-0023, Hyogo Prefecture (Formerly Hotel Tokyu Bizfort Kobe)
Region: Japan > Kinki > Hyogo Prefecture > Kobe > Motomachi Station
Price Range: €52 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kobe Motomachi Tokyu REI Hotel 3*
Number of rooms: 191
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Kobe
#4 Business Hotel in Kobe
#14 Family Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from Kobe Motomachi Tokyu REI Hotel staff and other travellers.
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Questions? Get answers from Kobe Motomachi Tokyu REI Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best to stay in Kobe”
 of 5 bubbles 411yvesd, 1 Dec 2016 | Read review
“Have a room on a high up floor and go for a twin to get the extra space”
 of 5 bubbles marshatraveller, 20 Jun 2016 | Read review
“Just googling and you will find it easily.”
 of 5 bubbles RinaWidi, 5 Jun 2016 | Read review
“Hotel reception is next to chinatown on second floor of a building.”
 of 5 bubbles flapuitv2016, 16 Apr 2016 | Read review
“Instead of booking a double room, book a twin, it's only just a little more expensive but the room is a lot bigger”
 of 5 bubbles EmAitchKay, 29 Mar 2016 | Read review
5 of 5