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6-2-11 Tsukamotodori, Hyogo-Ku, Kobe 652-0804 Hyogo Prefecture
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Traveller (34)
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About

#60 of 132 hotels in Kobe
Location
Cleanliness
Service
Value
Parking: 25
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Bicycle rental
Banquet room
Massage
Non-smoking hotel
Parking
Wifi
Vending machine
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Telephone
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Japanese
120Reviews0Q+A8Room tips
Traveller rating
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SMCDublin wrote a review Oct 2019
Dublin27 contributions23 helpful votes
On the plus side, the hotel is conveniently located a short walk from Hyogo Station. Check in was fast, albeit the staff were not particularly friendly. But that is the end of the pluses.... The carpet in each of the lifts was disgusting, which didn’t bode well for the cleanliness of the hotel. When we arrived at the room, the carpet in the room was also stained, and the non smoking room we booked had a distinct smell of stale smoke. The room itself was small, but that was fine.... Overall I would be slow to recommend this hotel.
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Date of stay: October 2019Trip type: Travelled as a couple
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mmpaull wrote a review Apr 2019
Seattle, Washington1000 contributions133 helpful votes
The Luminous Hotel Sannomiya is a excellently located, new/modern, affordable hotel. Though the rooms are rather small, they are nicely appointed, and the bathrooms are super functional. There are literally hundreds of restaurants within walking distance, along with shopping arcades and stores of all types. The hotel has a coin laundry for those planning an extended stay. My only demerit is insanely expensive/limited parking, and priced seperately, the breakfast buffet is expensive, and oddly flavorless.
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Date of stay: April 2019
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Trip type: Travelled as a couple
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KaleneAndy wrote a review Dec 2018
Melbourne, Australia153 contributions158 helpful votes
Finding a hotel for our two nights in Kobe proved more difficult than expected, so we had to cast the net a little more widely. In doing so, we found the Kobe Luminous Hotel, a few minutes’ walk from Hyogo station to the south west of the city centre. Our room was small (we had to move the coffee table out of the way to both sit down!), but reasonably equipped and clean. Breakfast was very hectic both mornings, and the staff seemed unable to maintain the stocks of food. As such, it was a bit of a gamble each time you visited the buffet, as you often had to pick what was there, rather than what you might have wanted. The laundry facilities were located in a shed-like structure outside in the car park, which didn’t make for the most enjoyable usage, especially when the dryer took multiple cycles to dry the clothes. On the upside, it was only a few minutes’ walk to JR Hyogo Station, which has a couple of decent supermarkets immediately on the opposite side. The staff were cheerful enough at check in/out, gladly looking after our luggage when we arrived early, but you got the feeling that the hotel needs a little investment. It certainly suffered in comparison to similarly-priced hotels elsewhere on our visit.
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Date of stay: November 2018
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Trip type: Travelled as a couple
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petetownsend109 wrote a review Jul 2018
Queenstown, New Zealand4 contributions
This is not a language issue. They just don't care. There was a large group of about 8 rooms booked. Some people booked direct and the hotel tried to charge them more than you can look it for at Booking.com . When this was mentioned they tried to throw them out. House keeping serviced our room one day and forgot to shut the door after. We were out for the day and came home to our door open with a wedge under it. Like that all day. Luckily nothing g was stolen. Don't stay here....
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Date of stay: July 2018Trip type: Travelled with friends
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Phil wrote a review Mar 2018
Tokyo, Japan97 contributions47 helpful votes
First of all, I’m a bit surprised to read about bad review and old rooms and hotel. Stayed here for 6 nights for business in Kobe. Checked in, and my room was on the 9th floor. Good view, large and very pleasant. I called ahead to make sure that I got a real non-smoking room as I have an allergy. I always do that, and believe it works should you hate the smell of smoke. Bed was pleasantly big, I would say a semi double. Room and bathroom was big by Japanese standards too, (I’ve stayed in quite a few). Hotel is not so far from the bright lights of Sannomiya and about 3 minutes walk to Hyogo Station. Everything is accessible from there. Lots of restaurants and places to buy things close to the hotel. They have a coin laundry with 3 machines and 3 dryers just outside in the car park. Detergent can be obtained free, from reception. The washers are ¥200 and the dryers ¥100 per 30 minutes. Breakfast is plentiful and a combination of Japanese and Western. After 5 days, I’d had enough, basically the same food everyday. Breakfast staff generally friendly, but I had an incident with an elderly Japanese member off staff, who was incredibly rude to me. I speak Japanese and she was rude, disappointing. Something a little odd about this hotel. Everyday, I returned around 3:30 in the afternoon and my room still was not cleaned on 2 occasions. Mentioned it to the staff, and the issue was resolved. Think some of the staff speak English but didn’t try. Bedroom walls are not the thickest and the door doesn’t keep out the noisy neighbors. Would I stay here again? Probably, I paid for an extra night after my work as it was cheap and good. Rates go up on a Saturday night, double the price. Tip: There’s a lovely bakery close to “Daikai” subway station if you turn right out of the hotel, walk straight, get to the station entrance and you will see it close by, named “revolted”. Nice pastries and sandwiches to take away should you need. Also, there’s a restaurant called “Osho” right next to the hotel, they do good fried dumplings and have a picture menu. Check out the “Okonomiyaki” restaurant round the corner as well. Out the hotel, turn left, go one block, left again. Enjoy.
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Date of stay: March 2018Trip type: Travelled on business
1 Helpful vote
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Maruf_Haque_Khan wrote a review Dec 2017
Dhaka City, Bangladesh379 contributions30 helpful votes
This hotel's location is very near to the JR station just 3 minutes walking distance. Staffs are very good. It seems a little bit expensive and old hotel. Room and bathroom amenities were satisfactory.
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Date of stay: December 2017
Value
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Trip type: Travelled with friends
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EricBMG wrote a review Dec 2017
San Antonio, Texas103 contributions82 helpful votes
It is an older hotel. You can see the age when you walk in the lobby. The rooms are spacious but dated. The good part is that it is very close to the train station. Also there are a few good restaurants nearby.
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Date of stay: November 2017
Rooms
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Trip type: Travelled as a couple
1 Helpful vote
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Hiker2go wrote a review Nov 2017
Irving, Texas58 contributions79 helpful votes
The hotel location is very well situated a short walk from the JR station. There's a convenience and grocery store nearby. I was put in a nonsmoking room but could smell smoke as soon as I got off the elevator. The smell continued as I discovered there was a smoker next door. It lasted until the smoker checked out two days later. Also, the AC doesn't work well and the thermostat will only go down to 22C(is locked by the hotel) but feels hotter. Glad the weather was cooler so I was able to crack the window. Hotel needs to be updated.... carpet in the elevator looked really bad. Room was as described with the normal items... small frig, TV, etc. WiFi is very excellent. Hotel staff is helpful but not as friendly as the usual Japanese I've come to admire.
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Date of stay: November 2017Trip type: Travelled with friends
2 Helpful votes
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chicben wrote a review Sep 2017
Iligan, Philippines107 contributions19 helpful votes
spent 3 nights here in this cozy hotel. it has a good location, walking distance to the train station and convenience stores and has restaurants nearby. it has a small but compact and comfy room. room was cleaned everyday and i specially love the heated toilet seat. the breakfast buffet has limited choices though.
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Date of stay: October 2016
Cleanliness
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Trip type: Travelled with family
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SexyTaffyBOY wrote a review Jan 2017
Sydney, Australia21 contributions29 helpful votes
I have started to think that the cleaners here play a game of find the previous guest's bottle. A previous reviewer mentioned finding a used soft drink bottle in their fridge - and so did we! It got me worried about what else the cleaners had missed during their daily cleaning routine. Apart from this incident, the hotel was functional and a useful base for exploring Kobe - the hotel is a 200m walk from the JR line (2 stops to the city).
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Date of stay: January 2017
Location
Service
Sleep Quality
Trip type: Travelled with family
1 Helpful vote
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PRICE RANGE
US$42 - US$76 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiHyogo PrefectureKobeHyogo Station
NUMBER OF ROOMS
192
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Frequently Asked Questions about Kobe Luminous Hotel
Which popular attractions are close to Kobe Luminous Hotel?
Nearby attractions include Fukukai-ji Temple (0.4 km), Hachio-ji Temple (0.3 km), and Yanagiwara-Ebisu Shrine (0.5 km).
What are some of the property amenities at Kobe Luminous Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a hot tub.
Which room amenities are available at Kobe Luminous Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kobe Luminous Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Kobe Luminous Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Kobe Luminous Hotel?
Conveniently located restaurants include Boulangerie Recolte, Possamuchipu, and Yoshinoya JR Hyogo Station.
Are any cleaning services offered at Kobe Luminous Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Kobe Luminous Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Kobe Luminous Hotel?
Many travellers enjoy visiting Minatogawa Shrine (1.7 km), Kazamidori no Yakata (4.2 km), and Kobe Kitano Museum (Ijinkan) (4.3 km).