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ANA Crowne Plaza Hiroshima

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ANA Crowne Plaza Hiroshima
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1,289 Reviews from our TripAdvisor Community

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Showing 593: English reviews
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Haifa, Israel
Reviewed 4 days ago NEWvia mobile

Firsrt of all I have a must, to note 2 women that served me, at the front desk The first was MAI , wonderful.chraming , made all Simply everything to make my wife and me smile ,satisfied and happy. She took our huge buggeges , room and escort us to our room. Whenevr , she saw that the room is...

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Helpful?
Thank yehiel r
Management response:

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We also appreciate your warm comments for our staff, and we definitely share your comments with them. Keeping your warm comment in our mind, we strive...

Plettenberg Bay, South Africa
Reviewed 1 week ago via mobile

Located near the historical sites of Hiroshima. All within walking distance. Small but good rooms. A good breakfast spread. Get down early for breakfast if you've got a deadline. Queue can get long. The onsen/spa set up is pretty good offering good, strong massage. We used the inter hotel luggage service to Kyoto which is great value and works like...

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Helpful?
Thank carlsachs
Management response:

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,

Jacksonville, North Carolina
Reviewed 3 weeks ago

As mentioned by most visitors, the facilities is centrally located in downtown Hiroshima and all sights are easily accessable by foot in a matter of minutes. How ever, on check we were encouraged to upgrade our room which was listed as a "double bed" to a room with to beds. We agreed, because our intent was to primarily sleep in...

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Helpful?
Thank duwaynedarby
Management response:

Thank you for choosing to stay with us and for taking the time to post your feedback. First of all, please accept our sincere apologize for the unpleasant experience of your room during your recent stay. We are taking action internally to correct and improve on this shortcoming and to ensure that such a situation is not repeated. We also...

San Diego
Reviewed 4 weeks ago

This review is rather late. We stayed at this hotel in the beginning of November 2016. We were upgraded to a larger room with some fantastic views (we have status with IHG hotels). The rooms were clean and modern. The location was within walking distance to many of the sites including the Peace Memorial. The staff was fantastic. Also, I...

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Helpful?
1Thank SanDiegoTravelGirl
Management response:

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your trip. I really appreciate for your warm comment, and also glad to hear that you enjoyed to stay at our hotel. I wonder whether or not I could help you enough, but I am so happy to be able to hear that you will be back...

Nagoya, Japan
Reviewed 4 weeks ago

Stayed overnight with the family on a house hunting trip to Hiroshima. Contacted the hotel one week before staying to secure connecting rooms and one rollaway bed. When arriving rooms were prepared as requested! Rooms were clean as well as the bathroom. No issue found with the rooms! Had breakfast in the morning in lobby restaurant. When we arrived it...

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Helpful?
1Thank Jans_family
Management response:

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. Could you find a good house? We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope that you could find the house in Hiroshima and we could welcome you as new Hiroshima residents. We...

New York City, New York
Reviewed 13 February 2017

I loved this hotel. I would say it isn't over-the-top amazing, but for what I needed, it was perfect. ANA Crowne Plaza is in a great location, close to Starbucks (for American tourists ;-)) Family Mart and other cheap eats if you didn't want to spend money on the expensive hotel restaurants. For a visit to Peace Park and the...

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Helpful?
1Thank Linda S
Management response:

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We really appreciate for your warm feedback, and we definitely share your feedback with our staff. We sincerely hope that your business or pleasure will bring...

Taipei, Taiwan
Reviewed 13 February 2017

The hotel room is clean and average. It's very convenient for people who want to go to Peace Park and Conference Center. Both are in walking distance. The bus station to Hiroshima Airport is also very near by.

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Helpful?
Thank TMChuang
Management response:

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. Keeping your feedback and score in our mind, we strive to enhance our service to be able to meet your expectations next time. We sincerely hope that your business or pleasure will bring you...

Tokyo, Japan
Reviewed 9 February 2017 via mobile

Having to have stayed at Crowne Plaza twice this week in two locations in Japan, I am relieved this hotel had bath towels (see my review for CP Kanazawa). The Staff and the bell outside of the hotel were courtesies as they should be. May be this country is getting a bit too tired from the overwhelming visitors with and...

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Helpful?
Thank EddyZ4
Management response:

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely,

Reviewed 5 February 2017 via mobile

The ANA Crowne Plaza is very conveniently located, with most attractions (food, sightseeing and shopping) within a 500 meter radius. Fukuromachi tram stop just around the corner makes it easy to get to when arriving at Hiroshima Station (take tram Nor 1). The Peace Park on the west, barely 200 meters away, is easy to reach; and is likely your...

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Helpful?
Thank Dalip C
Management response:

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We also appreciate for your good comment especially for our staff. We sincerely hope that your business or pleasure will bring you back to Hiroshima again....

Reviewed 19 January 2017 via mobile

This was a great place to stay, close to everything you will want to see. The staff are friendly and service is excellent. Meals on site are over priced but plenty of places to eat close by. Much better than other Crowne Plazas in Japan.

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Helpful?
Thank Luke B
Management response:

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. Keeping your warm feedback in our mind, we strive to enhance our service to be able to meet our guests' expectations. We sincerely hope that your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Le Platine
Le Platine
Cuisines: French
Teppanyaki Atago
Teppanyaki Atago
Cuisines: Steakhouse, French, Contemporary, Seafood
All Day Dining Fruitier
All Day Dining Fruitier
Cuisines: European
Taoli
Taoli
Cuisines: Chinese
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The ANA Crowne Plaza Hiroshima established in the economic and cultural center of Japan's Chugoku-Shikoku region, stands testament to city s renowned hospitality. Modern amenities, chic design and friendly, personal service awaits your stay at the hotel, one promised to be memorable and enjoyable. ... more   less 

Additional Information about ANA Crowne Plaza Hiroshima

Address: 7-20 Nakamachi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Price Range: €75 - €324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hiroshima 4*
Number of rooms: 409
Reservation Options:
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Also Known As:
Ana Crowne Plaza Hiroshima Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Crowne Plaza
Hotel Style:
#2 Romantic Hotel in Hiroshima
#3 Luxury Hotel in Hiroshima
#4 Family Hotel in Hiroshima
#4 Business Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hiroshima staff and other travellers.
10 questions
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Americans living in Suzhou, China
over a year ago
Gibraltar
over a year ago
Cebu City, Philippines

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Questions? Get answers from ANA Crowne Plaza Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with the water and city views.”
 of 5 bubbles SanDiegoTravelGirl, 27 Feb 2017 | Read review
“Hotel has connecting rooms, contact them before staying. Helpful with children.”
 of 5 bubbles Jans_family, 27 Feb 2017 | Read review
“take the rooms to the main avenue where the tram is not running.”
 of 5 bubbles T4920NVgeorgew, 10 Jan 2017 | Read review
“Twin bedded room is more spacious. Higher floor for a panoramic view of Hiroshima.”
 of 5 bubbles asriawang, 14 Nov 2016 | Read review
“Spend a little more for a more spacious room on the executive club floors and with access to the club”
 of 5 bubbles Wyomite, 24 Oct 2016 | Read review
5 of 5