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Sheraton Grand Hotel Hiroshima

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Sheraton Grand Hotel Hiroshima
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1,597 Reviews from our TripAdvisor Community

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Showing 998: English reviews
London, United Kingdom
Reviewed yesterday NEW

We spent a couple of days exploring Hiroshima over Xmas. being so close to the main station is one of the hotels main selling points. The rooms a pretty large by Japan standards and reasonably modern. The TV also has several English channels incl movies and cartoons which could be handy if you have kids. We didn't have breakfast here...

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Thank Kenneth-London76
Hiroshima, Japan
Reviewed 3 days ago NEWvia mobile

In Japan one travels often by train. The Sheraton is located ideally right at the main train station. The hotel is fine but not special. Service is like most of the times in Japan quite good. So for business very good but also for tourists it has its merits.

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Helpful?
Thank lindner204
宿泊部支配人, Front Office Manager at Sheraton Grand Hotel Hiroshima, responded to this review

Dear lindner204, Thank you so much for staying with us and gave us a great comments. We are happy to hear that you had an enjoyable stay with us. We are looking forward to serving you again sometime soon. We hope you all the best!!

UK
Reviewed 3 days ago NEW

Convenient location, right next to the station, so is really easy for getting around and loads of options for restaurants, bars etc. Also the tourist bus leaves from the station so is nice and easy to get around. If using a JR pass you can use this on the bus! Reception were friendly, cheerful and very helpful. We had upgraded...

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Helpful?
Thank plainchoc
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear plainchoc Thank you so much for staying with us. Also I do appreciate for taking your time to give us a great comment and compliment on our staff. We are happy to hear that you had an enjoyable stay on club floor. We are looking forward to see you again!! Thank you.

Sydney, Australia
Reviewed 4 days ago NEW

Pleasantly large rooms, good gym and pool, lovely staff. The room layout is a little unusual in that the bathroom area is part of the room and the toilet has a glass door - rather unusual in Japan where there is great sensitivity about toilet noises! This was not a big deal for us but may bother some people. Otherwise...

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Helpful?
Thank Alex H
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Alex H Thank you very much for staying with us. Also, thank you very much for taking your time to take this survey. We are happy to hear that you had an enjoyable stay with us. Our Deluxe room is designed to have an open space. We do have rooms with bathroom area that is completely separated by closed...

Barcelona, Spain
Reviewed 4 days ago NEW

Clean, well located at the side of JR Station. The views were very nice and I enjoyed it very much. If you have JR pass you have the red bus just in front of the hotel who will serve you (included in the JR pass) the main highlights of the city. Thank you for everything!!

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Thank Worldwidegener
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Worldwidegener Thank you so much for staying with us. Also I do appreciate for taking your time to give us a great comment. We are happy to hear that you had an enjoyable stay with us. We are looking forward to see you again!! Thank you.

Reviewed 5 days ago NEWvia mobile

We stayed here for 2 nights in a room with King size bed. Room was large and comfortable. the bath was full size, a nice surprise. We ate in the buffet restaurant both nights as guests got a 50% discount on food. The roast Wagu beef was really good. The hotel is at the station which is really convenient but...

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Thank SUe B
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear SUe B Thank you so much for staying with us. Also I do appreciate for taking your time to give us a great comment. We are happy to hear that you had an enjoyable stay with us especially restaurant. I will pass it on to F&B manager for much better service. We are looking forward to see you again!!

Melbourne, Victoria, Australia
Reviewed 6 days ago NEW

We loved the two club rooms we had and the access to happy hour with great food & drinks and afternoon tea not to mention access to the pool and sauna. Staff were extremely friendly and helpful. Breakfast was great with the head chef extremely apologetic over an incident with a nut allergy.

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Helpful?
Thank Goddard4captain
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Goddard4captain Thank you very much for staying with us at Sheraton Grand Hiroshima Hotel. I do appreciate for taking your time to give us such a wonderful comment. We are happy to hear that you had an enjoyable stay on club floor. I am glad that the Chef was able to help you to have memorable stay and we...

Perth, Australia
Reviewed 1 week ago NEW

Our overnight stay at Sheraton Grand Hiroshima was a very comfortable one. Location wise, it is fantastic for overseas travelers using the Shinkansen or bullet trains to travel intra-city. It is literally located right next to Shinkasen North exit, to the right. Just look for the big Sheraton building on your right as your exit, with the other big hotel...

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Thank Ken L
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Ken L Best wishes to you both on your anniversary, May the love that you share Last your lifetime through, As you make a wonderful pair. Happy Anniversary Thank you very much for staying with Sheraton Grand Hiroshima Hotel and gave us a great comments. We are happy to hear that you had an enjoyable stay with us. We...

Broome, Australia
Reviewed 1 week ago via mobile

This was our top stay in Japan so is therefore my top pick for Hiroshima. I wont waste time telling you why, look at the graph and your choice shouldn't be a hard. Get a good price c and you've definitely scored. I'll just move now shall I, hiw about the tour bus green and orange stop is right outside...

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Thank chrisuk1000
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear chrisuk1000 Thank you so much for staying with us and gave us a great comments. We are happy to hear that you had an enjoyable stay with us especially our convenient location. We are looking forward to see you again!! Thank you very much!

Sydney, Australia
Reviewed 1 week ago

My boyfriend and I stayed one night this week at the Sheraton, and it was great. We opted for the Lounge option, and it was well worth the additional cost. Our room was on the top floor, had floor to ceiling windows and a big bathtub. We enjoyed make-your-own drinks in the Lounge during Happy Hour, and frequently returned just...

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Helpful?
Thank arieljnorris
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear arieljnorris Thank you very much for staying with Sheraton Grand Hiroshima Hotel. Also I do appreciate for taking your time to give us such a wonderful comment. We are happy to hear that you had a good time at Sheraton Club. We are looking forward to see you again!!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Grand Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range: €104 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Hiroshima
#1 Family Hotel in Hiroshima
#1 Business Hotel in Hiroshima
#1 Luxury Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel Hiroshima staff and other travellers.
16 questions
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Questions? Get answers from Sheraton Grand Hotel Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room that not facing the train tracks as the double glazing is not great”
 of 5 bubbles Kenneth-London76, 19 Jan 2017 | Read review
“Club room was superb”
 of 5 bubbles Goddard4captain, 14 Jan 2017 | Read review
“Corner room on high floor”
  • View from restaurant
 of 5 bubbles souths70, 7 Jan 2017 | Read review
“Request Eastern room. Sunrise was beautiful!”
 of 5 bubbles 186christinat, 1 Jan 2017 | Read review
“Facing the train station will also have the best city view”
 of 5 bubbles 843shelleyk, 13 Dec 2016 | Read review
5 of 5
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