We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

HOTEL MYSTAYS Sapporo Aspen

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 6 more sites!
Professional photos
HOTEL MYSTAYS Sapporo Aspen
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

518 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 197: English reviews
New York
Reviewed 2 weeks ago

Hotel MYSTAYS is in a great location just 1 block north of the Sapporo JR train station (easy arrival by train from New Chitose airport). It is also within walking distance to the Hokkaido University campus and other local attractions. The room was comfortable and quiet. The staff was courteous and helpful. The hotel was a good base for my...

 Report
Helpful?
Thank Lisa S
ホテルマイステイズ札幌アスペン, Receptionist at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you for your stay with us at HOTEL MYSTAYS Sapporo Aspen. We were pleased to hear that you enjoyed your stay at our hotel for your memorable time in Sapporo. We are looking forward to welcoming you again. Receptionist, Eri Tojima

Singapore, Singapore
Reviewed 2 weeks ago via mobile

I booked 2 double rooms for my family and requested for both rooms to be beside each other. However, upon check in, I was told they could not accommodate my request and the 2 rooms given to me was quite far away from each other. After appealing for an alternative, the front desk staff, Mr Isamu Asaka was very kind...

 Report
Helpful?
Thank freespiritG
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. We hope we can serve you again at our hotel in the future. Isamu Asaka, receptionist HOTEL MYSTAYS Sapporo Aspen

Los Angeles, California
Reviewed 2 weeks ago via mobile

Has a good stay here for two days on the 9th floor. Top floor is 13. Two problems one was it seems the floor sound proofing is pretty bad I could hear chatter from floor above me and their footsteps drove me mad especially late night. Second problem is they don't have safe deposit box in room

 Report
Helpful?
Thank daikin
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

"Thank you for staying at HOTEL MYSTAYS Sapporo Aspen. And we appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests. When you travel to Sapporo area in the future, we sincerely hope that you will...

Portland, Oregon
Reviewed 3 weeks ago

I was in Sapporo for a conference and my hosts at Hokkaido University recommended this hotel. They noted how comfortable it is, that the breakfasts are delicious, and the location is perfect, right between the train station and university. And, they were right! I enjoyed every bit of my time in Sapporo and staying at Hotel Mystays was a big...

 Report
Helpful?
Thank Kimberley42
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely," Isamu Asaka, receptionist HOTEL MYSTAYS Sapporo Aspen

Singapore, Singapore
Reviewed 3 weeks ago

Travelled with my family for a long holiday. It snows like crazy in Hokkaido at times. Firstly, we checked in relatively easily. The first thing I noticed was the lack of a bell service. We had 7 bags between for 4 of us - I need not mention the craziness of having to lug said bags up and down between...

 Report
Helpful?
Thank FaizahMK
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

"Thank you for staying at HOTEL MYSTAYS Sapporo Aspen. And we appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests. When you travel to Sapporo area in the future, we sincerely hope that you will...

Reviewed 3 weeks ago via mobile

Our family of 11 booked a total of 4 rooms for one night stay at the hotel due to its close proximity to Sapporo JR station as we need to take the Rapid train to the airport the next day. However, there is no elevator to get down to the underpass, thus we need to drag all our luggages on...

 Report
Helpful?
Thank ivyn535
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

"Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

The hotel is located near Sapporo JR station which has lots of shops and restaurants. Everything is wirhin walking distance. The hotel room was clean, bed is comfortable and the breakfast was really nice.

 Report
Helpful?
Thank veronica r
ホテルマイステイズ札幌アスペン, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you for staying at HOTEL MYSTAYS SapporoAspen. And we appreciate you spending your time writing to us. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future. We sincerely hope to welcome you again at our hotel. HOTEL MYSTAYS SapporoAspen Noriaki Matsuzaka

Singapore
Reviewed 4 weeks ago

Check-in was relatively fuss free. Everything seems to be in order (within expectations from website etc). The only qualms we had was the none existence bell service. So be warn if you arrive with more luggage than you can handle - you are on your own :)

 Report
Helpful?
Thank blur_traveller
ホテルマイステイズ札幌アスペン, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

"Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Singapore, Singapore
Reviewed 13 December 2016 via mobile

next to jr station. but hotel staff totally unfriendly and inflex. not willing to assist w luggages or any request. very surprise how jap standard of service jap drop. wont be staying again. better at any other hotels

 Report
Helpful?
Thank Benjamin H
ホテルマイステイズ札幌アスペン, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

"Thank you for staying at HOTEL MYSTAYS SapporoAspen. And we appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests. When you travel to Tokyo area in the future, we sincerely hope that you will consider...

Singapore, Singapore
Reviewed 4 November 2016

I am glad I had chosen to stay at Sapporo Aspen for 9 nights. We had 3 rooms on the 9th floor and were happy with the over all cleanliness and good staff attitude towards guests - especially the two concierges, one older and the other younger. Both speak some English and were able to solve some minor problems quickly....

 Report
Helpful?
1Thank Lisa S
ホテルマイステイズ札幌アスペン, 支配人 at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you for staying at HOTEL MYSTAYS Sapporo Aspen. And we appreciate you spending your time writing to us. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. Every staff member at our hotel hopes that you will choose to stay with us again in the...

453 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (178)
Viewed
Room/Suite (54)
Viewed
Dining (14)
Viewed
View from Room (7)
Viewed
Hotel & Grounds (29)
Viewed
Bathroom (17)
Viewed
Other (57)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (250)
Viewed
Amenities (15)
Viewed
Japanese Room (42)
Viewed
Quad Room (46)
Viewed
Dining (16)
Viewed
Suite (58)
Viewed
Superior Twin Room (30)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Room/Suite (4)
Viewed
Dining (1)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Sapporo hotels
Sapporo Station
HOTEL MYSTAYS Sapporo Station
Nishi Juitchome Station
Sapporo Grand Hotel
Sapporo Grand Hotel
#13 of 163 in Sapporo
1,369 reviews
Cross Hotel Sapporo
#5 of 163 in Sapporo
1,113 reviews
Show Prices
Show Prices
Show Prices
Sapporo Station
Hotel Gracery Sapporo
Hotel Gracery Sapporo
#25 of 163 in Sapporo
582 reviews
Jouzankei Onsen
JR Tower Hotel Nikko Sapporo
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Concierge

Additional Information about HOTEL MYSTAYS Sapporo Aspen

Address: 4-5 Kita 8 Jo Nishi, Kita-ku, Sapporo 060-0808, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station , Kita Juni Jo Station
Price Range: €54 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HOTEL MYSTAYS Sapporo Aspen 3*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Booking.com, MYSTAYS HOTEL MANAGEMENT Co., Ltd., JAPANiCAN, Rakuten, Ctrip TA, Hotels.com, Travelocity, TripOnline SA and Agoda so you can book your HOTEL MYSTAYS Sapporo Aspen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#13 Family Hotel in Sapporo
#18 Business Hotel in Sapporo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from HOTEL MYSTAYS Sapporo Aspen staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from HOTEL MYSTAYS Sapporo Aspen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 11. They have 4-bedded rooms. Stick together so no one lags behind.”
 of 5 bubbles FaizahMK, 27 Dec 2016 | Read review
“My room on the north side of the 7th floor was extremely quiet. I should also mention that the wifi connection was superb.”
 of 5 bubbles peterbU2249UZ, 5 Aug 2016 | Read review
“Higher floors have better views”
 of 5 bubbles freetolive, 8 Jun 2016 | Read review
“Ask a room on higher floor to get better view but not really much terrific view from both side either mainly are views neaby”
 of 5 bubbles Tp0n, 18 May 2016 | Read review
“Try to stay higher floor”
 of 5 bubbles dana925, 15 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay