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Hotel Monterey Edelhof Sapporo

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Hotel Monterey Edelhof Sapporo
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616 Reviews from our TripAdvisor Community

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Showing 58: English reviews
HK
Reviewed 2 weeks ago

Stayed here 3 nights (25-28 Dec2016) it was a great stay for us but could be better if there was staff who could speak better English Room size is small but normal for Japan however, the facilities in room and bathroom were excellent Location: It not very far from JR station 400meters i guess, but there was a convenient store...

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Helpful?
Thank champHk
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using Hotel Monterey Edelhof Sapporo. We don't have enough English speaking staff, so we would like to study with everyone. We are looking forward to see you again.

Bangkok, Thailand
Reviewed 3 weeks ago

Staff at the reception are very friendly and helpful. They are willing to help you out with all kinds of questions and concerns. Rooms are not too small, facilities are nice. There are two strange experience I have though: 1) they could not announce where breakfast will be; you have to look it up in the elevator each morning..funny and...

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Helpful?
Thank Kitirom K
Reviewed 14 December 2016 via mobile

My family and I spent 3 nights at this hotel before moving to Club Med Sahoro. Nothing to complain about in terms of location and room, but wasn't blown away either. What did impress me was one member of staff who went the extra mile to save the next leg of my holiday from impending disaster. I was terribly let...

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Helpful?
Thank andreakT2370GS
monedl, Front Desk Ayaka Hasegawa at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Edelhof Sapporo. We are happy to hear that you arrived Club Med Sahoro safely from Tomamu Station. Also, thank you vey much for having great comments. It was really difficult to arrange transportation by yourself in Japan, and we are quite relieved to discover that we were able to help your family...

Singapore, Singapore
Reviewed 29 November 2016 via mobile

We stayed for 3 nights in a room for 4 paxs. The bed and pillows were comfortable. I would have rated it a 5 stars if not for the the smelly toilet. Althought we have requested for housekeeping daily, the toilet is always reeked of ammonium smell. Perhaps the housekeeping could wipe or even wask the toilet floor more thoroughly.

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Helpful?
Thank Neo L
monedl, フロント オフィス マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you very much for staying in Hotel Monterey Edelhof Sapporo. We will make the toilet problem better soon. It was appreciated that you giving us such an advice. We hope to see you again in the future.

Singapore, Singapore
Reviewed 22 November 2016 via mobile

The hotel location is convenient. Within walking distance to the main shopping area and Sapporo station. AIRPORT express bus stop is just across the road at ANA hotel. We got a very good size room with 2 super single beds and 2 single beds. Very spacious for a room and the room is very clean. Bathroom is spacious too. We...

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Helpful?
Thank Clara N
monedl, フロント オフィス マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you very much for staying in Hotel Monterey Edelhof Sapporo. We are all struggling to improve the language problems for all the guests to be a best stay. Although we thank you for your good advice to make our hotel better. We are looking forward to seeing you again in the future.

Singapore, Singapore
Reviewed 22 November 2016 via mobile

We are family of 5 pax with children 7, 11 & 13 traveled from Hakodate to Sapporo and stayed in this hotel. There was another similar named hotel diagonally opposite. We booked a family room with 2 super single (near to queen sized) & 2 extra beds. Me & my youngest boy shared a bed. Room was big and adequately...

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Helpful?
Thank JTANLH
monedl, フロント オフィス マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you very much for staying in Hotel Monterey Edelhof Sapporo. We were peasure to have you here and are looking forward to seeing you again in the future.

Reviewed 5 October 2016

A pleasant hotel with helpful staff and all the amenties you would expect. This is within walking distance of most ameneties including fish market and parks as well as JR Sapporo station. I recommend dinner at Kanihonke and also a visit to the Sapporo Beer Garden.

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Helpful?
Thank Rudi K
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using otel Monterey Edelhof Sapporo. The hotel is between the Odori Park and Sapporo Station, is conveniently located. We look forward to that available in the future.

New York
Reviewed 29 September 2016

Very classy, clean, traditional European style hotel. Somewhat small room size but has everything you will need. If you ask for a room on high floor, you will have a panoramic city view of Sapporo so remember to ask for it whenever you can. Happy visiting!

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Helpful?
Thank Peksha
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using Hotel Monterey Edelhof Sapporo. It is an honor seemed to be satisfied during your stay. We look forward to that available in the future.

Jakarta, Indonesia
Reviewed 15 September 2016

this hotel situated in city centre and we can walk to tourist attractions nearby such as Tv Tower, Odori park and Clock tower if you want to hang out in the middle of th night just walk to Tsusukino area and have a bowl of ramen.

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Helpful?
Thank iduy_04
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using Hotel Monterey Edelhof Sapporo. There is a convenient place to go to the Odori park and Susukino. We look forward to that available in the future.

HK
Reviewed 27 August 2016 via mobile

Stayed here for 2 nights and it was a clean hotel with European designs. Car park was great to use. Buffet breakfast was sumptuous. Hotel was close to many restaurants and attractions. Paid car park was large and convenient in basement of hotel. Staff spoke good English. Rooms were reasonable size. No gym though - seems gyms are not popular...

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Helpful?
Thank Dun8
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using Hotel Monterey Edelhof Sapporo. It is an honor seemed to be satisfied during your stay. We look forward to that available in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The hotel is designed to evoke the luxury of late 19th Century Vienna, with the name Edelhof meaning "Manor House" in German. The hotel is built on the site of the former Hokkaido Regional Forestry Office, and to this day there are many reminders of the site's history such as the big leafy trees in the hotel grounds, helping to create the ambience of a traditional Manor House garden. We hope our guests will feel part of the story of classical Vienna during their stay. ... more   less 

Additional Information about Hotel Monterey Edelhof Sapporo

Address: 1-1 Kita2jonishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station
Price Range: €55 - €926 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monterey Edelhof Sapporo 4*
Number of rooms: 181
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Sapporo
#6 Luxury Hotel in Sapporo
#6 Business Hotel in Sapporo
#16 Family Hotel in Sapporo
#19 Romantic Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Monterey Edelhof Sapporo staff and other travellers.
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Questions? Get answers from Hotel Monterey Edelhof Sapporo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“remember to ask for room on high floor with a view”
 of 5 bubbles Peksha, 29 Sep 2016 | Read review
“Rooms on higher floors have better views”
 of 5 bubbles elijahckl, 11 Aug 2016 | Read review
“Standard twin room is small”
 of 5 bubbles , 9 Aug 2016 | Read review
“All rooms are good, the Old TV tower lights add a beautiful scenery.”
 of 5 bubbles MGirls, 22 May 2016 | Read review
“High floor with nice night view.”
 of 5 bubbles jeju2015, 30 Mar 2016 | Read review
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